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“Awsome, sorry to leave”

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Hilton Garden Inn Ann Arbor
Ranked #1 of 35 Hotels in Ann Arbor
Certificate of Excellence
Yale, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Awsome, sorry to leave”
Reviewed 2 December 2012

I am still here, I will be leaving in an hour, but I have to say I can't wait to come back here. I am
here on business and it is a spectaculare hotel. I hope it stays this nice forever (brand-new). The
staff is unbelievable, the pool area is clean and perfect, if you have children this is the place to be, all kinds of fun pool activities. If your like myself and just love jacuzzi's this one is huge, always nice and hot, and the jets are good and strong, (most places they are weak). The restaurant has awsome food, and how many hotels still offer room service? THIS ONE DOES!!!

The hotel is extremely quite, can't hear anything when your in your room. They have a beautiful fire pit for outside enjoyment when the weather is nice and a fire place inside with comfy couches if your here during the snow.

My room was awsome, clean, comfy, large, I love the business desk, I was able to work with no trouble, adjustable chair and all. The bed was nice, a little nook with coffe pot, and fridge (good size fridge). The TV was huge, I have no idea the size but large. I love this place, if you like shopping it's across from Briarwood Mall.

Thank you for the best hotel staff ever, dining staff, room staff, front desk staff, and the nice older gentleman that keeps the pool area perfect, everyone here is great! you will love it if you come....

Room Tip: if you have children, book a room by the pool, they will love it!
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, 26 December 2012
Hello Heather B!

Thank you for the great response. You pretty much summed up our entire hotel in your review and we are so pleased that everything met your expectations. The team takes great pride in their work and I will be sure to pass along your nice comments to all of them. We too are sorry that you had to leave, but are looking forward to your return.

See you soon!

Christina Bell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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English first
Columbia City, Indiana
Level 6 Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 November 2012

New and beautiful with a Frank Lloyd Wright feel, natural surfaces, laminate wood floors, rock pillars. Every area smelled fresh and clean. The room was especially nice with warm colors, soft bedding, fabulous towels, and very clean and fresh, as was the bathroom. Very roomy and the high ceilings make it seem even larger. Delicious breakfast, excellent staff. Highly recommended - we will definitely be back!

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShowMeTheMountains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, 26 December 2012
Good Morning ShowMe TheMountains,

Thank you for your recent stay at the brand new Hilton Garden Inn Ann Arbor. We are so pleased that you chose to stay with us when you were in Ann Arbor in November and that you found our hotel to be fresh and clean. I will let our entire team know of your comments as they all take great pride in their work and keeping the hotel clean for guests like you. We look forward to your return!

Sincerely,

Christina Bell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Lenox, IL
Level 5 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 November 2012

I recently stayed at this brand new property and was not disappointed. It's a typical Hilton Garden Inn with the advantage of being brand spanking shiney new. Towels are soft and fluffy, the lighting in the lobby and restaurant bar area is soft and relaxing.

Located near a large shopping mall, there are plenty of places to eat just a short drive away or have a meal at the Garden Inn if you just want to relax.

Staff was very well trained and friendly, breakfast was good and the lobby area was very nice. If the price is right and you like the Hilton experience you will be very pleased. I will be back.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susanilz5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, 26 December 2012
Hello Susanilz5,

Thank you so much for being our first review on TripAdvisor and a positive one at that! We are so happy that you were able to join us right after opening our doors and that everything was sparkling clean for you. We look forward to welcoming you back into the hotel soon!

Sincerely,

Christina Bell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Ann Arbor

Property: Hilton Garden Inn Ann Arbor
Address: 1401 Briarwood Cir, Ann Arbor, MI 48108-1893
Phone Number:
Region: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Ann Arbor
#1 Romantic Hotel in Ann Arbor
#1 Family Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Ann Arbor 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Hilton Garden Inn Ann Arbor hotel is ideally located just 2 miles south of the University of Michigan and its "Big House" football stadium, as well as the adjacent Briarwood Mall. Enjoy easy access to the UM campus plus nearby research parks, hospitals and medical centers. Unwind in a spacious guest room and enjoy the latest technology to ensure you make the most of your stay. Keep in touch with complimentary wireless internet access and sleep well in the sumptuous bed. Indulge in a delicious meal at the hotel's onsite restaurant, The Garden Grille & Bar, open daily for breakfast and dinner. For the convenience of dining within your room, grab a quick snack or tasty microwavable meal from the hotel's great value, 24-hour Pavilion Pantry or order a meal from room service. The cozy Bar offers the perfect spot to unwind after a busy day. Stay active with an energetic workout in the 24-hour fitness center or enjoy a splash in the "Cool Pool" complete with basketball hoop and interactive toys. The Hilton Garden Inn Ann Arbor also offers four flexible meeting rooms, ideal for meetings, seminars and presentations. ... more   less 
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Also Known As:
Hilton Garden Inn Ann Arbor Michigan

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