Wife and I stayed here for a night in March 2013 while visiting family members.
This is a stunning new facility and I was really impressed with the layout and appearance of the lobby level. Check-in was quick and we were assigned a standard room on the third floor.
There were plenty of outlets in the room and it was clean (except for what we later found) and quiet. Mattress was a little hard and my back hurt somewhat in the morning. But quickly resolved itself.
I didn't see it until the next morning but there was a glob of hair from a previous guest on the shower floor. Wife actually discovered it and we made a note to mention this upon checking out. Kirstin at the front desk didn't even flinch and comped the room without any question or discussion. I was not expecting this and it was a nice gesture. Kirstin stated that they have a 100% satisfaction guarantee (a la Hampton Inn) and my complaint was certainly grounds for not assessing the charge.
I appreciated the quick and professional way in which my concerns were handled. We would stay here again.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Ann Arbor hotel is ideally located just 2 miles south of the University of Michigan and its "Big House" football stadium, as well as the adjacent Briarwood Mall. Enjoy easy access to the UM campus plus nearby research parks, hospitals and medical centers. Unwind in a spacious guest room and enjoy the latest technology to ensure you make the most of your stay. Keep in touch with complimentary wireless internet access and sleep well in the sumptuous bed. Indulge in a delicious meal at the hotel's onsite restaurant, The Garden Grille & Bar, open daily for breakfast and dinner. For the convenience of dining within your room, grab a quick snack or tasty microwavable meal from the hotel's great value, 24-hour Pavilion Pantry or order a meal from room service. The cozy Bar offers the perfect spot to unwind after a busy day. Stay active with an energetic workout in the 24-hour fitness center or enjoy a splash in the "Cool Pool" complete with basketball hoop and interactive toys. The Hilton Garden Inn Ann Arbor also offers four flexible meeting rooms, ideal for meetings, seminars and presentations. ... more less
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- Also Known As:
- Hilton Garden Inn Ann Arbor Michigan