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Reviews (937)
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Show reviews that mention
All reviewsbriarwood mallbusiness centerfire pitpool areawould definitely stay here againgreat place to stayfront desk staffhot tubvery nice staystaff was very friendly and helpfulclean roomsbusiness tripclose to downtownfitness roomvery nice hoteleasy accessparking lot
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10 - 15 of 937 reviews
Reviewed 4 weeks ago

The property was spotless and inviting. The food at the restaurant was great. Our server was excellent and the Korean Tacos were amazing. Would definitely come back next time I need to be in Ann Arbor!

  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank pmclaug1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 3 weeks ago

Dear pmclaug1

We are pleased to hear such a positive feedback from your recent stay with us! I am glad to hear that you enjoyed the Korean Tacos! That is one of our new menu, I will definitely let our Chef know about your comment. We look forward to seeing you on your next trip to Ann Arbor. Have a wonderful day!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Overall top notch service. Friendly but not over-bearing. Front desk made sure we were satisfied. Breakfast selection is typical for a Garden Inn. Nice for the full breakfast to be included for diamond VIP benefit. Digital key worked like a charm. Pool noodles, small kids slide, little pool basketball hoop, mini waterpark style water spray - all nice touches.

Room Tip: Ask for a room facing the lagoon
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank s00h0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 4 weeks ago

Dear s00h0

Thank you for the great response. Our entire team here is committed to providing top notch service and it is wonderful to hear that everything met your expectations. I will make sure to pass your positive feedback on to the rest of our team. In regards to your remarks about the breakfast, you have a choice to pick breakfast or bonus points as a Diamond member. I am sorry we did not explain that to you! Again, thank you for your feedback and We look forward to welcoming you back to our hotel in the future. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

We were in Ann Arbor for our daughter‘s wedding. We stayed at HGI Ann Arbor for nights, with about 10 or so the rooms of family and friends staying two or three nights. We all had a wonderful experience. The gathering spaces in the common areas and the dining room, particularly breakfast, were outstanding.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 13 June 2018

Dear Michael P

Thank you so much for choosing our location for your daughter's wedding, Congratulations again! - We had a wonderful time hosting your family here. I have passed on your kind words to the rest of the team. We look forward to assisting you again in the future as it is always such a pleasure to have great guests like you!

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Reviewed 8 June 2018

I have stayed at the Ann Arbor HGI consistently for the past two years. I have always found it to be clean, excellent service, and comfortable for business travel. The hotel is well maintained and has numerous amenities for travelers.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 389Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 9 June 2018

Dear 389Travel

Thank you for taking the time to mention us on here. We are so pleased that you chose to stay with us on your business trip for the past two years. We enjoy having you at the hotel! Thank you for allowing us the chance to provide a home away from home. We look forward to seeing you soon!

Sincerely,

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Reviewed 7 June 2018

I enjoyed my stay here, with a made-to-order breakfast, and pleasant front desk staff to interact with. My pond-view was pleasant, got some work done ! Missed the Farmers Market, and the donut-croissants, but hope to be back soon.

Stayed: June 2018, travelled on business
Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YooRim K, Assistant General Manager at Hilton Garden Inn Ann Arbor, responded to this reviewResponded 8 June 2018

Dear Jay W

Thank you for sharing your recent stay! I am please to hear that you enjoy your breakfast, view and our staffs. The team at the hotel appreciates the kind words you had to share. We hope to see you the next time when you are back for the farmers market and the donut-croissants!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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