We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient but needs some tlc”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn & Suites
Ranked #32 of 35 Hotels in Ann Arbor
Reviewed 8 September 2013

The staff at the hotel were wonderful. The rooms were very tired and needed a serious update. There was some patching on the wall around the sink which made the room look in poor condition. It was hard to tell if the hallways were filthy or that the carpet just needs replacing. In the room, the air conditioning adjustment knobs were missing so I had to borrow some pliers from the front desk to adjust the temperature of the room. The gentleman at the reception desk was very apologetic and in the morning they gave me a small discount on the room. It's very convenient to the expressway as well as U Of Michigan campus. I would only stay here again if there wasn't anything else available and we were lucky to get a room at the last minute on the ND/MI football weekend.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ILtraveler812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (161)
Traveller rating
Traveller type
Time of year
Language

90 - 96 of 161 reviews

Reviewed 4 September 2013

We've stayed at this hotel on numerous occasions to visit our son in Ann Arbor. We always bring our dog & therefore are a bit limited in terms of hotel accommodations. This time the hotel looked very run down, the lobby is OK, but the hallway to the rooms is in desperate need of new carpet. The doors to the outside are not always locked & secured as they should be. The rooms are OK, pillows are very lumpy, towels are thin & have some stains, bottom sheet was barely on the bed & was very thin, and the blanket was worn & not soft (needs replacing). This is the last time we'll be staying at this hotel.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RubyE10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

It wasn't awful but it left A LOT to be desired. The staff was apathetic at best. It started with us having to fight with them at check in to get a roll away bed that we pre-ordered. We finally got one that looked like it had been involved in a crime scene. It should have been burned. Then, we had issues with weak toilet and shower pressure; they always ran out of some food at breakast and they didn't properly handle other guests who were too loud at night. The hotel staff had his shady friends eating breakfast and other things like that made our stay uncomfortable. The room was clean for on older hotel and the price was reasonable.

Stayed: July 2013, travelled with family
Thank Zion33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2013

The Comfort Inn & Suites on Carpenter is a terrific place to stay. The rooms are spacious, the breakfast generous with a good variety of foods and the staff is very helpful. We played golf nearby at Huron Hills, visited family and friends and had a lovely time in Ann Arbor and the comfortable accommodations made it all the more enjoyable! And great shopping just up the road nearby.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Virginia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

The motel was clean but on arrival the bed spread on the king size bed had several noticeable stains. Was really kind of gross. The hot tub chemicals must have been out of balance because you could not stand to be in it. The fumes were over powering. I phoned the front desk and shared my concern about the hot tub, I was told there was nothing wrong with it. Two others were in the pool area watching me getting in the hot tub and they said I wouldn't last 5 minutes due to the over powering fumes. I made it about 3 minutes. Definitely something wrong. The hotel was in a good location to get to U of M hospital. The staff was pleasant.

Stayed: July 2013, travelled with family
Thank deltongranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2013

Stayed here one night when attending a friend's wedding in Ann Arbor and once again had a great stay. Rooms are spacious, clean, and quiet. Did not have breakfast in the morning so cannot comment on that. Location is perfect if you're looking to save money but still be close to U of M's campus. Their manager Chris is a good guy working hard to constantly improve this property.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fjnovak1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

Nicole was a very nice person to converse with as we were greeted upon entering the hotel. The rooms are clean and the bed comfortable. The fitness center closing at 11pm is slightly annoying but overall a good stay!!

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nicholas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ann Arbor hotels
3 mi away
Comfort Inn & Suites University South
3 mi away
Red Roof Inn Ann Arbor - U of Michigan South
3.6 mi away
Microtel Inn & Suites by Wyndham Ann Arbor
Show Prices
Show Prices
Show Prices
0.1 mi away
Ann Arbor Regent Hotel & Suites
3.8 mi away
Red Roof Inn PLUS+ Ann Arbor University North
2.7 mi away
Fairfield Inn Ann Arbor
Fairfield Inn Ann Arbor
#22 of 35 in Ann Arbor
219 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 2376 Carpenter Rd., Ann Arbor, MI 48108-1102
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 35 Hotels in Ann Arbor
Price Range: £47 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 50
Official Description (provided by the hotel):
Behind every great stay is a great night at the Comfort Inn & Suites® hotel in Ann Arbor, MI near University of Michigan and Eastern Michigan University. You can also explore such nearby points of interest as the Michigan Theater, Gerald R. Ford Presidential Library and Museum, University of Michigan Museum of Art, and Yost Ice Arena. Our convenient location near U of M gives you easy access to Ann Arbor’s top attractions, including Michigan Stadium, Ann Arbor Hands-On Museum, and Matthaei Botanical Gardens & Nichols Arboretum. Shoppers can browse for treasures on Main Street, at Kerrytown and at Arborland Shopping Center. Whether you’re staying for leisure or corporate travel, our leisure hotel will give you everything you need to make your trip a success. Business travelers appreciate our 47-person meeting room and our business center, which features copy and fax services. For your convenience, guest laundry facilities are available, as are valet cleaning services, and our ample parking accommodates buses, trucks, and R.V.s. As our valued guest, you can also enjoy such amenities as free WiFi, fitness center, indoor, heated pool, free coffee, and free weekday newspaper. Our premium bedding will leave you rested and refreshed in the morning, just in time to enjoy our signature free hot breakfast. We invite you to relax in your guest room, which features a refrigerator, microwave, coffee maker, TV, hair dryer, iron and ironing board. Suites also feature a whirlpool and a sofa sleeper. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Choice Hotels, TripOnline SA, LoveHolidays, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Ann Arbor
Comfort Inn And Suites
Baymont Inn Ann Arbor
Ann Arbor Baymont Inn
Comfort Inn & Suites Ann Arbor, Michigan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing