I am incredibly disappointed in staff at the Comfort Inn & Suites. As I thought it would be easy
to reserve online with a credit card for 3 nights, I did. When I checked it I wanted it on a
different credit card, and now it turns out both my credit cards have been charged. We have
been double charged over 300 dollars to both credit cards for one night stay.
The front desk man said he did not know how to contact the manager
(which is sad to be lied to a costumers face) or how to change the charge.
At over $350 charged double to two cards. ($600 total) This is incredibly unprofessional and
shocking that due to the hotels mistake, we are being doubled charged and no one can fix
this. I am honestly shocked at the lack of professionalism at this hotel. I cannot believe this. I
called the hotline and the reservation people at Choice one would not fix it and would not call
- Official Description (provided by the hotel):
- Behind every great stay is a great night at the Comfort Inn & Suites® hotel in Ann Arbor, MI near University of Michigan and Eastern Michigan University. You can also explore such nearby points of interest as the Michigan Theater, Gerald R. Ford Presidential Library and Museum, University of Michigan Museum of Art, and Yost Ice Arena. Our convenient location near U of M gives you easy access to Ann Arbor’s top attractions, including Michigan Stadium, Ann Arbor Hands-On Museum, and Matthaei Botanical Gardens & Nichols Arboretum. Shoppers can browse for treasures on Main Street, at Kerrytown and at Arborland Shopping Center. Whether you’re staying for leisure or corporate travel, our leisure hotel will give you everything you need to make your trip a success. Business travelers appreciate our 47-person meeting room and our business center, which features copy and fax services. For your convenience, guest laundry facilities are available, as are valet cleaning services, and our ample parking accommodates buses, trucks, and R.V.s. As our valued guest, you can also enjoy such amenities as free WiFi, fitness center, indoor, heated pool, free coffee, and free weekday newspaper. Our premium bedding will leave you rested and refreshed in the morning, just in time to enjoy our signature free hot breakfast. We invite you to relax in your guest room, which features a refrigerator, microwave, coffee maker, TV, hair dryer, iron and ironing board. Suites also feature a whirlpool and a sofa sleeper. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Ann Arbor
- Comfort Inn And Suites
- Baymont Inn Ann Arbor
- Ann Arbor Baymont Inn
- Comfort Inn & Suites Ann Arbor, Michigan