The basics: I traveled with my 12 year old son and we stayed two nights (Friday & Saturday) while at the University of Michigan. I booked the room blindly through Hotwire since I got a good deal ($105 vs $139 best alternative I could find).
This hotel has a well-appointed lobby, an attached restaurant/bar, plenty of meeting rooms, and a ballroom. It does not cater to families (that's ok) and must market itself to large group sales or the daily business clientele. Does it succeed in doing this? Perhaps, as my stay during non-business days couldn't verify it, but I can tell you on Friday night, around 9:30pm when we got in, there were exactly six cars in the parking lot. If you assume the front desk person had a car, that meant we were one of five guests in a hotel of 200 rooms. Ever stay in an empty hotel? As my son said, "it's pretty spooky, dad".
Perhaps as my title says, their focus is in the wrong place. Why spend the money on the entrance when other areas are in such need?
The entrance way is under construction (seems like a big undertaking). That seems misguided when money could better be spent in the hotel rooms. How? Here's a partial list I made. The ceiling height in the bathroom was very low (around 6'6" total). The shower head was at eye level (I'm 5'10") and anyone taller than 6' would struggle to shower. The only towel rack is above the toilet and away from the shower (no hooks either?). The TP dispenser was unreachable from the toilet! The separate sink area (outside the bathroom proper) did not have any towels or racks! Upon entering the room, the light switch did not turn anything on. One pillow was dirty. The hotel also has only one set of elevators............not ideal if it were actually full.
There were some positives. The bathroom floors and walls were tile. The lobby was attractive. The front desk was attentive. The room TV's had a few premium channels. The swimming pool was very large (had a 9' deep end!), the sauna, hot tub, and workout room were all very nice. If the weather is bad, having a restaurant/bar option attached is ideal for business travelers.
I spent some time trying to think how to rate Kensington Court. I would return if traveling alone on business, if I highly valued the pool/sauna/weight room, and if I received a good price through the discount sites (Hotwire/Priceline). For a family visit or if you're paying rack rate, this shouldn't be your first choice as all the Holiday/Hilton/Sheraton chains are nearby.
- Official Description (provided by the hotel):
- The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers and 5viajes2012 S.L. so you can book your The Kensington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Kensington Court Ann Arbor
- The Kensington Hotel Ann Arbor, Michigan