I stayed here for three nights at an incredible rate during University of Michigan parent orientation.
Located with numerous other hotels just off I-94 - convenient to UM and to highway access to Detroit, Kensington Court strives to be more than just a three star hotel and, at times, they succeed.
Rooms are average. The TV is a real pain to use (odd channel numbering, big delay each time you hit the up or down change channel button on remote, and no programming guide, so good luck finding your favorite programs.) The room has a desk with a chair that is way too low for working on a laptop. My room faced some sort of interior corridor, so you can't let in natural light without having people looking in.
The hotel offers free wifi, which worked reasonably well and a daily New York Times delivered to each room and USA Today in the lobby. Boarding pass printing available in the lobby. There was a basket with apples at the front desk that was stocked on days one and two and empty days three and four.
Buffet breakfast was fair, but the service friendly. Room service for dinner was very disappointing. Housekeeping was poor. Found someone's sweat pants under the bed two days into my stay, so that was untouched for cleaning - and not corrected despite my complaint to the front desk. Disgusting.
Most notable is that the staff wasn't especially welcoming or friendly. The exception was a woman who staffed the desk in the evening who couldn't have been nicer.
This is better than many similar properties but could be so much more.
- Official Description (provided by the hotel):
- The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more less
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- Also Known As:
- Kensington Court Ann Arbor
- The Kensington Hotel Ann Arbor, Michigan