For this particular stay i was looking for a little break away from daily life with the little one, and ofcourse to review another property ;)
Working my way toward Platinum with SPG this year and mostly staying off the Marriott's, this Sheraton in Ann Arbor seemed like a good match as the indoor/outdoor pool was a must this time.
CHECK-IN: I felt this part was a bit cold, it wasnt busy and the agent wasnt rude, just really had no demeanor at all, which leaves a cold impression. I had called SPG a few days before to try and make sure the upgrade could be accomodated but at check-in i was told the club-floor was full. I hope this was true because later on in the stay another agent said they look at Golds differently than platinums, odd comment..im sure i agree with that somewhat, but lets hope it doesnt mean you wont upgrade a Gold..we spend plenty as well my friend.
ROOM: This hotel is 6 floors if i remember, upper 1 or 2 are Club Floors. I was put on the 4th floor at the very end (furthest from desk). I am tired of looking at parking lots, this was two weeks in a row with this situation..hope it doesnt continue. A Plus was that the elevator was right outside my door allowing my daughter and i quick up and down but still the long walk, ugh. Also this location uses keycards that are very frustrating as they are hardly read easily by the monitors, especially when trying to enter from outside. Back to the room, it was small, thats really all i can say..clean, comfy bed..small.
HOTEL: We came for the pool and we enjoyed it. As stated above its indoor/outdoor which is cool and the little one loved it. Even though it was chilly outside the temp was 80 atleast in the pool so kudos for that..hottub was nice as well and unlike other hotels the chemicals mixture was spot on (in other words i didnt notice it). This hotel also has a nice loungy bar, i had a 3 year old so i could not partake, unfortunately i also missed the gym on this one but i assure you it exists.
ROOM SERVICE: ordered as i usually do twice, dinner was very dissapointing. Pizza for B was like something for $1 and microwavable. I ordered chicken sandwich and caeser salad, both were very soggy and were returned asap. They offerred to make a fresh pizza for me and that was good but definetely a let down here as i have always looked to Starwood room service to be good and we pay higher for that.
LOCATION: You do need GPS to find this property as its burried in the midst of office buildings, other hotels and the typical Michigan, what the heck is going on road situation. safe location i felt though and for adjacency to 94 and 5 mins from downtown Ann Arbor its perfect. Escpecially considering for some reason downtown Ann Arbor has no real good hotel option.
OVERALL: i am planning to go back here again and despite the no upgrade i was offerred use of the lounge, next time hoping to get a larger, better room though.
- Official Description (provided by the hotel):
- Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more less
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- Also Known As:
- Sheraton Ann Arbor Hotel Michigan
- Four Points Ann Arbor
- Ann Arbor Sheraton
- Ann Arbor Four Points