We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Fine enough, but more outlets please. ”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Ann Arbor Hotel
Ranked #14 of 34 Hotels in Ann Arbor
GreenLeadersSilver level
Maine
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Fine enough, but more outlets please. ”
3 of 5 bubbles Reviewed 5 April 2014 via mobile

This hotel has almost all you need and is affordable. There's a well appointed fitness room, a pool, a bar with a nice selection of local beers, and the staff are all pleasant and helpful. The room was spacious enough and clean with a comfy king sized bed. Free wi-fi, which is so rare these days, it elicits special praise and thanks from me. My room desperately needed outlets, however. There was actually an Ethernet dock on the desk but not one outlet for charging. In the whole room there was one outlet in the bathroom and one I could access in the bedroom if I moved the couch and unplugged the lamp. A good number of guests seemed to be here for business so I have to believe this was an issue for many of them.

Stayed April 2014, travelled on business
Helpful?
1 Thank Mainetrippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review, 7 April 2014
Dear Mainetrippin,

Thank you for your business and feedback from your recent visit with us here in Ann Arbor!

I am glad to hear that overall you found the service and facilities to and I hope above your expectations. There are outlet clusters on the lip of the desk/dresser and the sides of each nightstand as well. They are dark in color and if you're not looking right at them can be missed.

Hope to see you back with us on a future visit. In the meantime, if I can be of assistance in any way, please let me know.

Warm regards,
Steve Smyka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

359 reviews from our community

Traveller rating
    145
    135
    53
    17
    9
See reviews for
117
51
11
141
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

Visited son at UMICH and this hotel was very nice. Excellent condition (like new/remodeled). Clean. Everything in excellent working order. Club floor staff very nice; good place to do some work when rest of family sleeps in and good continental breakfast. Was a very busy weekend with weddings and other events, but was not noisy (which I was concerned about when I saw it was fully booked).

Room Tip: We were on 1st floor because had to change to two bed room from King on club floor. Was worried abou...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review, 5 April 2014
Dear John P,

Thanks so much for your business and the kind feedback from your experience with us. I am delighted we exceeded your expectations and hope to do so again in the near future.

Until then, if i may be of service in any way, please call on me any time.

Hospitably yours,
Steve Smyka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
330 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 bubbles Reviewed 17 March 2014

We stayed two night while visiting a daughter in collage and to watch Supercross! The room was clean and comfortable until it was time to sleep...our room 332 was adjacent to the elevator and the noise was loud! Also, we went to the bar on the second night, a Saturday, at almost midnight and the bartender was closing out and left us just sitting there dumbfounded! There was another couple at the bar with drinks, a table of two with drinks and a table of five with drinks...I could understand the closing if there were no customers, but there were, many! I feel he should have offered us a drink to be charged to our room, as I understand if the register is closed. But if there are customers they should stay open. He just said, 'sorry, we are closed' and walked off. We woke Saturday morning to someone practicing a stringed instrument such as base or cello! It started around 7am. We will return to the area but not this hotel for the reasons above.

Room Tip: Request to be away from the elevators!
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review, 5 April 2014
Dear Pamela P,

Thank you for the business and affording us the opportunity to serve you while visiting your daughter here.

My deepest apologies for the noise issues you encountered during your stay as well as the early lounge closing - we're open until 1am on Friday & Saturday's. I'll make certain that does not recur in the future.

I sincerely hope you will will give us another chance to restore your faith in us on a future visit to Ann Arbor. Until then, if I can be of service in any way, please call on me personally.

Warm regards,
Steve Smyka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterford, Michigan
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 27 February 2014 via mobile

The room was large, comfortable. The restaurant is good - and at reasonable cost.

At the desk, my reservation had been fouled up by my travel company, but JohnCarlo got me squared away in no time. The front desk people seem very competent and friendly.

All in all, this was a good stay, good value.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KStebleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review, 4 March 2014
Dear KStebleton,

Thanks so much for choosing us and taking the time to provide your feedback. I'm delighted to hear that we exceeded your expectations and look forward to serving you again soon.

If there is anything we may do for you in the meantime, please do let us know.

Warm regards,
Steve Smyka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 3 February 2014

I spent two nights at the Ann Arbor Sheraton and had an overall unenjoyable experience. The first night I turned down my bed to blood-stained blankets. Bedding slept on by multiple people each week should be bleached to death but at the very least whoever changed the sheets should have noticed this while making the bed in the first place. (They very large and in a very noticeable area.) One positive is that the staff responded quickly to my concern and provided me with brand new bedding shortly after I called the front desk. Overall, the staff was pleasant and responsive.

Another issue I found was a considerable amount of hair on the shower drain cover. I was standing in about a foot of water and ended up removing it myself. If the hotel is going to use drain covers, they should be checking for hair after each guest as part of the cleaning process.

My last complaint is the paper-thin walls at the hotel. I was able to hear every word of the several phone calls the person in the room next to me made at night, along with every sneeze, cough, etc.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review, 5 February 2014
Dear A K,

Thank you for your business and taking the time to provide this feedback from your recent experience with us. Comments like yours afford us the opportunity to improve our service and product quality.

You are absolutely right-on regarding the checking of the bedding and bath drain - no excuses for our obvious failure to provide our standard level of cleanliness. I am truly sorry for the inconveniences you encountered and will address them with my team.

I sincerely hope we have an another opportunity to serve you and restore your faith in us and can assure you, the experience will be up to par. If I can be of assistance in the meantime in any way, please call on me personally.

Warm regards,
Steve Smyka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fargo, North Dakota, United States
Level Contributor
156 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 26 January 2014 via mobile

Spent 2 nights here. I couldn't have had a better experience. Rooms were really clean and fresh looking. Love the warm swimming pool and hot spa! Staff was really professional, helpful and friendly. Love the breakfast and other meals in the restaurant. A must stay if in the area.

Stayed January 2014, travelled on business
Helpful?
1 Thank KalS299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review, 29 January 2014
Dear Kal S,

Thank you so much for your business and sharing your kind words regarding your recent stay with us! I am elated to read that we exceeded your expectations and hope to again in the very near future.

If I may be of any assistance in the meantime, please call on me personally.

Warm regards,
Steve Smyka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
176 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

I really enjoyed my duration of stay at this Sheraton which lasted approximately 4 months. The location is very good with an easy trip to downtown Ann Arbor either by car or the convenient hotel shuttle. The rooms are clean and beds at Sheraton are unbeatable. This hotel has by far and away the best fitness facility for a hotel I have ever seen. In addition an indoor-outdoor swimming pool as well. Very friendly helpful staff. There are a couple of gripes from me. I felt that food and drink is overpriced and the Internet bandwidth is way below what it should be for a hotel that caters to business travel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review, 25 January 2014
Dear Robert B,

I cannot thank you enough for your lengthy business loyalty and taking the time to share your experiences with us.

Your kind words and profound insights are appreciated greatly by my entire team.
We're about to revamp our Share Small Plate Bistro menu and will definitely look at price points as we do. Our new 50 meg fiber circuit is in place and our Wi-Fi access points will be upgraded very soon to distribute that bandwidth fully to our guests.

Thanks again and please call on me personally any time I may be of service.

Hospitably yours,
Steve Smyka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ann Arbor hotels
0.8 mi away
Hilton Garden Inn Ann Arbor
3.0 mi away
Ann Arbor Regent Hotel & Suites
0.1 mi away
Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area
Show Prices
Show Prices
Show Prices
0.3 mi away
The Kensington Hotel
The Kensington Hotel
#6 of 34 in Ann Arbor
4.0 of 5 bubbles 399 reviews
2.9 mi away
Residence Inn Ann Arbor Downtown
0.1 mi away
Hampton Inn Ann Arbor-South
Hampton Inn Ann Arbor-South
#10 of 34 in Ann Arbor
4.0 of 5 bubbles 527 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Ann Arbor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Ann Arbor Hotel

Property: Sheraton Ann Arbor Hotel
Address: 3200 Boardwalk St, Ann Arbor, MI 48108-1774 (Formerly Four Points by Sheraton - Ann Arbor)
Phone Number:
Region: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ann Arbor
#10 Family Hotel in Ann Arbor
#12 Business Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Ann Arbor Hotel 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Sheraton Ann Arbor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Ann Arbor Hotel Michigan
Four Points Ann Arbor
Ann Arbor Four Points
Ann Arbor Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing