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“not much you can say negative about this place at all!”

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Ann Arbor Regent Hotel & Suites
Ranked #3 of 34 Hotels in Ann Arbor
Certificate of Excellence
syracuse
Level 5 Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“not much you can say negative about this place at all!”
Reviewed 18 July 2012

I stayed here initially last summer, although did not do a review at the time. I found that the Regent has not lost its excellent rating with me. The place is immaculate, from lobby, to pool to rooms. Carpeting is very clean, bedding is clean, towels, although clean, are a little rough (why do they have 3ply toilet paper but such thin towels?). You could eat off the bathroom floor. It is one of the few hotels where I would walk around with bare feet - and that goes for the pool as well.
Room a/c worked great, which was especially good in the 102 degree weather! I didn't venture out to the garden area, but it would be lovely in cooler weather. The pool is small but nice (again, very clean). Hot tub is outstanding. The room has a nice size refrigerator and microwave, plus coffee maker. Breakfast in the AM was standard but better than "continental". Never had to wait for a table.
My room had a queen bed and sofa bed. I originally booked a larger room (the one bedroom) but downsized when my husband couldn't come with me. Tip: if you book well in advance, check rates on line closer to your date - the rate for the one bedroom was cheaper than when I booked it.
There are plenty of places to eat in the area, and if you don't like to eat out, there is a Whole Foods within a mile or so to get salads,sandwiches, etc.
Overall, a great stay and I already have made future reservations.

Room Tip: the rooms that overlook the pool area smell a little of chlorine (probably thru the AC) so ask for a...
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  • Stayed July 2012, travelled solo
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Helpful?
Thank hoyaalum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Thank you for staying with us again and reviewing the hotel after this last stay. We always enjoy our returning guests and we are glad to hear a year later you still give us an excellent review. We are excited to have you already reserved for a future stay!

Sincerely,
Aaron Taylor
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
Pettisville, Ohio, United States
1 review
Reviewed 18 July 2012

Thank you to Aaron, front desk staff and housekeeping for a wonderful stay! We brought a varsity volleyball team to the U of M team camp and stayed 2 nights. The front desk and housekeeping staff were very friendly and accomodating. The breakfast area was a little cramped for space but the food was good. The girls enjoyed the pool area and enjoyed the spacious rooms with mini-fridge and microwave. We have been going to this camp for the past 4-5 years and this is the first time we have stayed at this hotel. We have stayed in different hotels each time. This is one that we will definitely book again. GREAT service, GREAT staff and GREAT hotel overall.

Again, thanks to all!

Room Tip: We booked the girls in queen/queen rooms which gave them plenty of space. We booked ourselves in a...
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Hi Rachel,

Thank you for staying with us and for the excellent feedback. I'm glad everyone enjoyed the hotel and the staff. I know the the team was a little worried due to past stays in Ann Arbor which even made you come tour the hotel before staying with us. We can't wait to have you back again and thank you for staying with us!

Sincerely,
Aaron Taylor
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Lake Ann, Michigan
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2012

This is quite possibly the cleanest hotel I have ever been in. When you add to that the extremely friendly staff, the lovely pool and garden area and the free hot breakfast, it equals our new favorite place to stay when we visit this area. The only fault I could find with this hotel is that the tile in the pool area is VERY slippery when wet. Otherwise, we were very impressed and we will definitely be back!

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank NicoleMoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
We are glad you found us also and thank you for writing such a nice review! We are always happy to hear excellent feedback regarding our staff and cleanliness of the hotel. Thank you again for staying with us and look forward to having you back.

Sincerely,
Aaron Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Charles, Illinois
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2012

I had a last second business trip to Ann Arbor, the meetings were to be held at the Ann Arbor Courtyard but their rooms were booked so I stayed at the Regent for two nights and I was pretty impressed with the place.

The rooms were modern and very clean, no complaints there. The gal that took care of our room did a great job, I totally forgot her name but she left notes each morning to let us know she'd been there. Good touch! I like my room super cold when I sleep (wife hates this) so I blasted the AC unit all night and it ran smooth and quiet. I've had a lot of issues with them making rattling and other noises before so this was very much appreciated.

The facility is well kept. They have a billiards room upstairs near the workout center. The pool area was very nice as well and offered a good view of the nicely gardened courtyard.

The hot breakfast that is included was pretty decent, eggs, sausage, etc. all tasted good on par with IHOP but hey it's free.

I would stay here again when I'm back in Ann Arbor.

  • Stayed July 2012, travelled on business
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Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Thank you for staying with us and trying a locally owned independent hotel. We really enjoy when our guests "break free from the chains" (chain hotels that is) and try our hotel. We take the time to listen to our guests and provide them with an exceptional hotel and staff at a better value than the national chains. So thank you for staying with us and we are happy to hear you will stay with us again while visiting Ann Arbor!

Sincerely,
Aaron Taylor
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Silver Spring, Maryland
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2012

The rooms in the hotel are just like the pictures on their website and I agree with the major points that travelers have made in the past. The hotel has the structure of a Quality Inn or some other motel / small hotel but looks much more like an upscale hotel. They have nice carpeting and furniture, Jack Vettriano paintings that are framed throughout hallways, a lovely pool / fossball area, a small fitness center, clean rooms, and so on.

The location is your usual 'traveler's location' - off a major street, near a highway, and in a street with other smaller hotels, a Red Lobster, and so on. Not really a walking area but fine if you have a car, especially since it is close to downtown Ann Arbor (about 10 minutes by car).

The breakfast could use a slight improvement with a few more healthy options and the area is somewhat too small for the hotel when it is really busy, which it was when we were staying there. But those are really minor complaints in an overall great experience. We would definitely stay there again, especially for the great price that we had gotten.

Room Tip: We asked for a quiet room away from the elevators and got one in the '4' wing with a view to...
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  • Stayed July 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank Andre R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Thank you for such a nice review and for staying with us while in the Ann Arbor Area. We are glad to hear you enjoyed your stay and noticed our upscale amenities and decor. With the recent requests for an improved breakfast selection and rotating breakfast selection we are currently adding new items and rotating selections daily. Our healthy items include whole fruit, yogurt, healthy cereal options and oatmeal. We look forward to having you stay with us again soon!

Sincerely,
Aaron Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ontario
Level 4 Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 July 2012

We stayed in this hotel in July of this year. We stayed in a one bedroom suite. The suite was a good size. It consisted of a pull out couch and one king size bed. The room itself was spacious enough and quiet.
The room rate came with Breakfast, which was good. The coffee, which I believe is local, is fantastic.
So, why not the excellent rating? Well, the pool was closed, which I understand can be uncontrollable. I asked for a crib (Pack'n'Play) and was charged $7. I know that is not a lot but of money but I am already paying a good amount to stay at this hotel on a Monday in Ann Arbor, not new York or Chicago. So the $7 kind of rubbed me the wrong way.

But overall a good stay.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank crozishere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Thank you for staying with us and taking the time to write a review about your last stay at The Regent. We are glad you enjoyed our one-bedroom suite which is our largest room in the hotel and is a great value for the Ann Arbor Area. We are sorry for the inconvenience of the pool being closed due to an unfortunate guest accident. We did work quickly to have it back open and safe for our guest in less than 24 hours. Glad to hear you enjoyed our locally bought Bear Claw coffee! We hope to have you stay with us again.

Sincerely,
Aaron Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundas, Canada
Level 5 Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 July 2012

Staff was helpful--even a little too friendly at times. Rooms were clean, solid and pleasant. Pool looked delightful, unfortunately I didn't have time to use it. The conference facilities were fabulous and very functional. I did skip on the breakfast--just need a little more protein but ate at Bob Evans right next door. This is a good work hotel and very pleasant.

  • Stayed April 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Melanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 13 July 2012
Thank you for staying with us and taking the time to review both the hotel and the new conference center. We are pleased to hear our staff was helpful and the conference room was very functional. We hope you stay with us again soon!

Thank you,
Aaron Taylor
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ann Arbor Regent Hotel & Suites

Property: Ann Arbor Regent Hotel & Suites
Address: 2455 Carpenter Rd, Ann Arbor, MI 48108-1103
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Ann Arbor
#2 Family Hotel in Ann Arbor
#3 Business Hotel in Ann Arbor
#3 Best Value Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ann Arbor Regent Hotel & Suites 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Ann Arbor Regent Hotel & Suites is ideally located along the Ann Arbor / Ypsilanti border with easy access to US Highway 23, Interstate 94, and close proximity to the University of Michigan, Eastern Michigan University, and area hospitals. Whether you stay with us for pleasure or business, you’ll find the Ann Arbor Regent will always exceed your expectations. ... more   less 
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Also Known As:
Ann Arbor Regent Hotel Ann Arbor
Ann Arbor Regent Hotel And Suites
Quality Inn Ann Arbor
Comfort Inn Ann Arbor
Ann Arbor Comfort Inn
Ann Arbor Regent Hotel & Suites Michigan

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