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“Very pleased with the choice”

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Ann Arbor Regent Hotel & Suites
Ranked #3 of 34 Hotels in Ann Arbor
Certificate of Excellence
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very pleased with the choice”
Reviewed 25 July 2012

The hotel was immaculate. It was very well-maintained. The furnishings in the room were beautiful, and the bed was very comfortable. It was hot when we stayed so the room was a bit stuffy from to much air-conditioning. The breakfast was fabulous, and family who live in Ann arbor and came in the morning to visit (we were passing through) were treated very well by the staff and even invited to the breakfast at no charge. That was unexpected. The pool was very nice and bright. There is a fabulous courtyard with a gazebo we did not use due to the heat, which was over 100, but i think that it would be the place to enjoy a morning coffee otherwise. Everything worked well. There was one glitch where a couple had a key to the room and walked in, but I went with them to the front desk and it was taken care of. Seems my room was showing vacant. That would not deter me from staying here again. It is a bit pricier than some nearby hotels, but it is tough to have a virtual guarantee that your room will be spotless, luxurious, and well-maintained. Bravo to the maintenance crew and the housekeeping staff.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank AprilDays111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 31 July 2012
Thank you for staying with us and taking the time to write such a nice review. We are happy to hear you enjoyed the hotel and our amenities. We apologize for the inconvenience you experienced and have worked with the front desk staff to make sure this never happens again. We look forward to having you stay with us in the future.

Sincerely,
Aaron Taylor
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Baltimore, Maryland
1 review
Reviewed 24 July 2012

We were on our way home from a wedding and stayed here overnight as we passed through Michigan. The hotel is conveniently located to the interstate and easy to find. The front desk staff was welcoming and very helpful. The room was immaculate and the bathroom was spotless. The bed was extremely comfortable and exactly what we needed on our long trip home. They served a free breakfast of cereal, a variety of breads, and some hot food options such as eggs, sausage, and potatoes. While it wasn't a huge spread, it was simple and had something for every appetite. I would definitely recommend this to a friend and would most definitely stay here if ever in the area again! Awesome place!

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank Lillybird12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Thank you for staying with us while passing through the area and also taking the time to write a review about your stay. We are glad to hear we are an "Awesome Place" and you would recommend us. We hope you pass through the area again or just come and visit us again on vacation.

Sincerely,
Aaron Taylor
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Traverse City, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2012

This is definitely one of the best hotels I've ever stayed. The staff was friendly and attentive, and the whole place is very clean and new. They have a great pool, and there's an awesome games room free for guests. I highly recommend staying here on your next visit to Ann Arbor.

  • Stayed April 2012, travelled with family
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Helpful?
Thank Malcolm W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Yes, one of the best hotel you have ever stayed at! We are happy to hear this comment and thank you for writing such a nice review. Our staff works hard and we always enjoy sharing these reviews with them. Thank you for staying with us and we hope to have you stay with us again soon.

Sincerely,
Aaron Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
syracuse
Level Contributor
90 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 July 2012

I stayed here initially last summer, although did not do a review at the time. I found that the Regent has not lost its excellent rating with me. The place is immaculate, from lobby, to pool to rooms. Carpeting is very clean, bedding is clean, towels, although clean, are a little rough (why do they have 3ply toilet paper but such thin towels?). You could eat off the bathroom floor. It is one of the few hotels where I would walk around with bare feet - and that goes for the pool as well.
Room a/c worked great, which was especially good in the 102 degree weather! I didn't venture out to the garden area, but it would be lovely in cooler weather. The pool is small but nice (again, very clean). Hot tub is outstanding. The room has a nice size refrigerator and microwave, plus coffee maker. Breakfast in the AM was standard but better than "continental". Never had to wait for a table.
My room had a queen bed and sofa bed. I originally booked a larger room (the one bedroom) but downsized when my husband couldn't come with me. Tip: if you book well in advance, check rates on line closer to your date - the rate for the one bedroom was cheaper than when I booked it.
There are plenty of places to eat in the area, and if you don't like to eat out, there is a Whole Foods within a mile or so to get salads,sandwiches, etc.
Overall, a great stay and I already have made future reservations.

Room Tip: the rooms that overlook the pool area smell a little of chlorine (probably thru the AC) so ask for a...
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  • Stayed July 2012, travelled solo
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Helpful?
Thank hoyaalum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Thank you for staying with us again and reviewing the hotel after this last stay. We always enjoy our returning guests and we are glad to hear a year later you still give us an excellent review. We are excited to have you already reserved for a future stay!

Sincerely,
Aaron Taylor
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Pettisville, Ohio, United States
1 review
Reviewed 18 July 2012

Thank you to Aaron, front desk staff and housekeeping for a wonderful stay! We brought a varsity volleyball team to the U of M team camp and stayed 2 nights. The front desk and housekeeping staff were very friendly and accomodating. The breakfast area was a little cramped for space but the food was good. The girls enjoyed the pool area and enjoyed the spacious rooms with mini-fridge and microwave. We have been going to this camp for the past 4-5 years and this is the first time we have stayed at this hotel. We have stayed in different hotels each time. This is one that we will definitely book again. GREAT service, GREAT staff and GREAT hotel overall.

Again, thanks to all!

Room Tip: We booked the girls in queen/queen rooms which gave them plenty of space. We booked ourselves in a...
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  • Stayed July 2012, travelled with friends
    • Value
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Helpful?
Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Hi Rachel,

Thank you for staying with us and for the excellent feedback. I'm glad everyone enjoyed the hotel and the staff. I know the the team was a little worried due to past stays in Ann Arbor which even made you come tour the hotel before staying with us. We can't wait to have you back again and thank you for staying with us!

Sincerely,
Aaron Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Ann, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2012

This is quite possibly the cleanest hotel I have ever been in. When you add to that the extremely friendly staff, the lovely pool and garden area and the free hot breakfast, it equals our new favorite place to stay when we visit this area. The only fault I could find with this hotel is that the tile in the pool area is VERY slippery when wet. Otherwise, we were very impressed and we will definitely be back!

  • Stayed July 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank NicoleMoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
We are glad you found us also and thank you for writing such a nice review! We are always happy to hear excellent feedback regarding our staff and cleanliness of the hotel. Thank you again for staying with us and look forward to having you back.

Sincerely,
Aaron Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Charles, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2012

I had a last second business trip to Ann Arbor, the meetings were to be held at the Ann Arbor Courtyard but their rooms were booked so I stayed at the Regent for two nights and I was pretty impressed with the place.

The rooms were modern and very clean, no complaints there. The gal that took care of our room did a great job, I totally forgot her name but she left notes each morning to let us know she'd been there. Good touch! I like my room super cold when I sleep (wife hates this) so I blasted the AC unit all night and it ran smooth and quiet. I've had a lot of issues with them making rattling and other noises before so this was very much appreciated.

The facility is well kept. They have a billiards room upstairs near the workout center. The pool area was very nice as well and offered a good view of the nicely gardened courtyard.

The hot breakfast that is included was pretty decent, eggs, sausage, etc. all tasted good on par with IHOP but hey it's free.

I would stay here again when I'm back in Ann Arbor.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarsales, Director of Sales at Ann Arbor Regent Hotel & Suites, responded to this review, 25 July 2012
Thank you for staying with us and trying a locally owned independent hotel. We really enjoy when our guests "break free from the chains" (chain hotels that is) and try our hotel. We take the time to listen to our guests and provide them with an exceptional hotel and staff at a better value than the national chains. So thank you for staying with us and we are happy to hear you will stay with us again while visiting Ann Arbor!

Sincerely,
Aaron Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ann Arbor Regent Hotel & Suites

Property: Ann Arbor Regent Hotel & Suites
Address: 2455 Carpenter Rd, Ann Arbor, MI 48108-1103
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Ann Arbor
#2 Family Hotel in Ann Arbor
#3 Business Hotel in Ann Arbor
#3 Best Value Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ann Arbor Regent Hotel & Suites 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Ann Arbor Regent Hotel & Suites is ideally located along the Ann Arbor / Ypsilanti border with easy access to US Highway 23, Interstate 94, and close proximity to the University of Michigan, Eastern Michigan University, and area hospitals. Whether you stay with us for pleasure or business, you’ll find the Ann Arbor Regent will always exceed your expectations. ... more   less 
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Also Known As:
Ann Arbor Regent Hotel Ann Arbor
Ann Arbor Regent Hotel And Suites
Quality Inn Ann Arbor
Comfort Inn Ann Arbor
Ann Arbor Comfort Inn
Ann Arbor Regent Hotel & Suites Michigan

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