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“Newly renovated; very clean; friendly personnel”

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Ann Arbor Regent Hotel & Suites
Ranked #4 of 35 Hotels in Ann Arbor
Certificate of Excellence
Reviewed 12 June 2014

Very pleased with our stay. The rooms were clean, spacious, and nicely furnished. They also serve a hot breakfast but I did not know about this benefit and so did not take advantage of it. I asked for a handicap room to accommodate my mother. The bathtub had plenty of grab bars on all sides of the tub. The commode had an elevated seat but the hand rail was located to far from it to be of use. The hotel does have a shower seat you can borrow. The rooms have a microwave, refrigerator, and coffee pot. The beds were a bit hard. I would definitely recommend this place. Close to U of M Hospital.

  • Stayed: June 2014, travelled with family
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1  Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this reviewResponded 13 June 2014

Pat B - Thanks for the vote of confidence and saying you'd recommend us! It's the best form of praise our guests can give. We're glad you chose to stay here while visiting the UofM Hospital. We are in a great location for people visiting not only UofM hospital, but also St Joseph. Thanks again for the awesome review!

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909 - 915 of 1,130 reviews

Reviewed 12 June 2014

We rarely stay at a hotel that is not one of the major brands that we know has high standards. However, we wanted a place that wasn't too far from the Kellogg Eye Center and this hotel fit the bill and was highly rated on Trip Advisor.

We weren't disappointed. We stayed in a one-bedroom suite and everything was very clean and in good condition. Once the cleaning staff left for the day at about 5 pm, everything was super quiet (our room was directly over the employee lounge and their exit door). The room and hall area were quiet all night.

A staff member at the front desk gave my husband some advice on bike paths in the area and even printed off a map for him. The breakfast was good.

My husband used to work for a commercial construction company that builds hotels, so my husband can usually find several areas for hotels to improve when we stay in them (even very nice ones), but he couldn't find a thing here except that he thought they should have nicer towels since the hotel is so nice. I thought the towels were fine.

We would stay here again if we need to come back to Ann Arbor and would recommend it to others.

  • Stayed: June 2014, travelled with family
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1  Thank Trent W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this reviewResponded 13 June 2014

Wow what a great review! Thank you so much! Hope everything went well at the Kellogg Eye Center. As always, we appreciate your business above all us. With so many choices in Ann Arbor, we feel blessed that you would stay here. Give us a call next time you come to Ann Arbor!

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Reviewed 10 June 2014

This is a well-designed, convenient to find hotel with a most accommodating staff. We stayed in a suite rather than get an extra room for a third traveler, and that worked well. The breakfast is standard fare, nothing special.

  • Stayed: June 2014, travelled with family
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1  Thank quiinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this reviewResponded 13 June 2014

quiinc - Thanks for staying with us and for taking the time to leave a review. I'm glad staying in the suite worked out for you! It does offer a good amount of extra room. Take care! Thanks for the business!

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Reviewed 3 June 2014

Stayed 2 nights in this beautiful hotel, would highly recommend it. Room was spacious and comfortable, the swimming pool area overlooked by a private garden with an adorable gazebo in it. Although we did not use them, the hotel had pool tables available on the first floor.

Lots of choices for breakfast (though the seating area was a bit small for the number of patrons) and very tasty. Friendly staff on duty too!

Stayed: June 2014, travelled as a couple
Thank Valerie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this reviewResponded 13 June 2014

veejayw - Thank you for the review! We appreciate your business as well. Just one quick correction for any potential guests - our pool table, Foosball, and shuffleboard tables are on the 2nd floor. Take care!

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Reviewed 25 May 2014

I spent two nights here and thought it was very nice. The decor is pleasant and the grounds are especially inviting, from the fountains out front to the little veranda with flower pots in one of the courtyards. Rooms are comfortable and nicely apportioned. The staff were uniformly friendly and accommodating. The continental breakfast was quite good, with a nice selection But some little annoyances kept this from being a truly memorable stay. The pillows were the lumpiest I've encountered in a long time. With everything else so well done, why skimp on something so essential for a guest's good night's sleep? And the same could be said for the towels in the bathroom--really thin, small and ineffective for drying--not the big fluffy kind I would have expected. Kick creature comforts like these up a notch, and you'll have a truly fine establishment.

Room Tip: Ask for a room overlooking one of the courtyard gardens for a better view.
See more room tips
  • Stayed: May 2014, travelled on business
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Thank WyoFanCody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this reviewResponded 28 May 2014

Thank you for taking the time to leave us a review. I appreciate the honesty about what you didn't like during your stay. I'd like to briefly address the parts you found to be substandard at the hotel. Our towels are in the process of being replaced throughout the entire hotel. We've so far managed to switch out half of the hotel, and are actively working on the other half. I'm sorry you found the pillows to be less than comfortable. We try to offer a pillow that will work for most people, but in certain cases, it falls short of expectations. Just as you didn't care for it, another guest might find it to be perfect. It's also possible your particular room needs a closer look. Feel free to get in touch with us and discuss the mater further. Again I appreciate your time and honesty in leaving us a review. We value your business and hope you'll return again the next time you're in Ann Arbor. Take care.

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Reviewed 21 May 2014

After having just spent the night across the street at the gross Days Inn, this is such a welcome change! The Regent is very clean and the staff are very friendly. If you're in Ann Arbor for a hospital visit make sure you check with the hospital before booking straight through the Regent. Through the university hospital you can get a substantial discount at this hotel if your family is being treated at the the hospital.

Stayed: May 2014, travelled solo
1  Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this reviewResponded 23 May 2014

Thank you for the kind review! You are absolutely right concerning the hospital stays. Anyone needing treatment at the UofM health system should follow your advice. Hope to see you again soon! Take care!

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Reviewed 21 May 2014

It's very hard to rate a hotel when you only stay one night. We got in around 11PM at night, checked in and went to bed. Got up early the next morning to visit U of M. End of stay.

The little interaction we had with the staff was fine and couldn't even sample the breakfast they offered. Location was fine but wished it was a bit more centrally located, but that's not their fault.

  • Stayed: May 2014, travelled with family
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Thank aender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this reviewResponded 23 May 2014

Thank you for the review. Sorry you didn't get to experience the breakfast or any of the other amenities like the game room. Perhaps next time! Take care!

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Additional Information about Ann Arbor Regent Hotel & Suites

Address: 2455 Carpenter Rd, Ann Arbor, MI 48108-1103
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Ann Arbor
#2 Romantic Hotel in Ann Arbor
#3 Business Hotel in Ann Arbor
Price Range: £79 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ann Arbor Regent Hotel & Suites 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Ann Arbor Regent Hotel & Suites is ideally located along the Ann Arbor / Ypsilanti border with easy access to US Highway 23, Interstate 94, and close proximity to the University of Michigan, Eastern Michigan University, and area hospitals. Whether you stay with us for pleasure or business, you’ll find the Ann Arbor Regent will always exceed your expectations. ... more   less 
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Also Known As:
Ann Arbor Regent Hotel Ann Arbor
Ann Arbor Regent Hotel And Suites
Quality Inn Ann Arbor
Comfort Inn Ann Arbor
Ann Arbor Comfort Inn
Ann Arbor Regent Hotel & Suites Michigan

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