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“Clean and Friendly”

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Ann Arbor Regent Hotel & Suites
Ranked #3 of 35 Hotels in Ann Arbor
Certificate of Excellence
Columbus, Ohio
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Clean and Friendly”
Reviewed 19 June 2014

Overall, the hotel was clean and well-maintained, but a bit dated. The rooms were very small and the beds were not fantastic. The staff was friendly and it was nice that they had a continental breakfast. The breakfast space was very cramped. We stayed one night with our two kids for an out of town wedding.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Noelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this review, 24 June 2014
I would like to thank you for staying with us, taking the time to leave us a review, and your honesty about your experience. I apologize you felt a few things fell short of expectations. Please know that I have talked with the breakfast staff about opening up our secondary seating area for when we are busy. This should not be an issue going forward. Thank you again for the honest review. Take care.
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1,051 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
East Meadow, New York
Level 6 Contributor
210 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 17 June 2014

While we usually prefer to stay at name brand hotels on the road in unfamiliar places, we took a chance on this hotel because of the good reviews on trip advisor and we were not disappointed. it was definitely refurbished and the local owners pay at lot of attention to detail, even with the colorful plentiful flowers planted everywhere.

The breakfast was good, the hotel was very clean, the room was well laid out, and the staff was all quite pleasant and helpful.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank larktrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this review, 18 June 2014
Thank you so much for taking a chance on us even though we aren't a national brand. The employees here at the hotel really love the flowers too. Has a way of putting you in better spirits. Thank you for taking the time to leave us a review as well. Take care!
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Chicago, Illinois
Level 6 Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 17 June 2014

I have stayed at The Regent several times. It is clean, well run by a very attentive staff and the price is right, There is a commitment to service that is lacking at the other Ann Arbor hotels. I am in town often and this is the best place to stay. Note: Request a room that is not near the pool.

Room Tip: Make sure that the room is not near the pool. It can get loud.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank LaSherm16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this review, 18 June 2014
Thank you for that great review! We really appreciate your repeat business. Hope to see you again soon!
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Rainelle, West Virginia
Level 5 Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 June 2014 via mobile

Great stay while staying in Ann Arbor. Staff was very personable and even touched out via social media to me to make sure I didn't need anything. Beds while a little hard were comfortable for most people in our party. Bathroom was nice and spacious and so was the room. Pool and hot tub were very nice. Wifi was good. Didn't get to check out billiards room but from what I could see it was nice.

Stayed June 2014
Helpful?
Thank Brandon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this review, 18 June 2014
Thanks for staying with us Brandon. We appreciate the review too. We can always be reached via Twitter or Facebook. Hope to see you again! Take care.
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Gladwin, Michigan
Level 6 Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 June 2014

Very pleased with our stay. The rooms were clean, spacious, and nicely furnished. They also serve a hot breakfast but I did not know about this benefit and so did not take advantage of it. I asked for a handicap room to accommodate my mother. The bathtub had plenty of grab bars on all sides of the tub. The commode had an elevated seat but the hand rail was located to far from it to be of use. The hotel does have a shower seat you can borrow. The rooms have a microwave, refrigerator, and coffee pot. The beds were a bit hard. I would definitely recommend this place. Close to U of M Hospital.

  • Stayed June 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this review, 13 June 2014
Pat B - Thanks for the vote of confidence and saying you'd recommend us! It's the best form of praise our guests can give. We're glad you chose to stay here while visiting the UofM Hospital. We are in a great location for people visiting not only UofM hospital, but also St Joseph. Thanks again for the awesome review!
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Southhaven, MS, United States
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 June 2014

We rarely stay at a hotel that is not one of the major brands that we know has high standards. However, we wanted a place that wasn't too far from the Kellogg Eye Center and this hotel fit the bill and was highly rated on Trip Advisor.

We weren't disappointed. We stayed in a one-bedroom suite and everything was very clean and in good condition. Once the cleaning staff left for the day at about 5 pm, everything was super quiet (our room was directly over the employee lounge and their exit door). The room and hall area were quiet all night.

A staff member at the front desk gave my husband some advice on bike paths in the area and even printed off a map for him. The breakfast was good.

My husband used to work for a commercial construction company that builds hotels, so my husband can usually find several areas for hotels to improve when we stay in them (even very nice ones), but he couldn't find a thing here except that he thought they should have nicer towels since the hotel is so nice. I thought the towels were fine.

We would stay here again if we need to come back to Ann Arbor and would recommend it to others.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trent W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this review, 13 June 2014
Wow what a great review! Thank you so much! Hope everything went well at the Kellogg Eye Center. As always, we appreciate your business above all us. With so many choices in Ann Arbor, we feel blessed that you would stay here. Give us a call next time you come to Ann Arbor!
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ohio
Level 6 Contributor
247 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 10 June 2014

This is a well-designed, convenient to find hotel with a most accommodating staff. We stayed in a suite rather than get an extra room for a third traveler, and that worked well. The breakfast is standard fare, nothing special.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank quiinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik V, Manager at Ann Arbor Regent Hotel & Suites, responded to this review, 13 June 2014
quiinc - Thanks for staying with us and for taking the time to leave a review. I'm glad staying in the suite worked out for you! It does offer a good amount of extra room. Take care! Thanks for the business!
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Additional Information about Ann Arbor Regent Hotel & Suites

Property: Ann Arbor Regent Hotel & Suites
Address: 2455 Carpenter Rd, Ann Arbor, MI 48108-1103
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Ann Arbor
#2 Romantic Hotel in Ann Arbor
#3 Business Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ann Arbor Regent Hotel & Suites 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Ann Arbor Regent Hotel & Suites is ideally located along the Ann Arbor / Ypsilanti border with easy access to US Highway 23, Interstate 94, and close proximity to the University of Michigan, Eastern Michigan University, and area hospitals. Whether you stay with us for pleasure or business, you’ll find the Ann Arbor Regent will always exceed your expectations. ... more   less 
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Also Known As:
Ann Arbor Regent Hotel Ann Arbor
Ann Arbor Regent Hotel And Suites
Quality Inn Ann Arbor
Comfort Inn Ann Arbor
Ann Arbor Comfort Inn
Ann Arbor Regent Hotel & Suites Michigan

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