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“Great place to stay”

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Hampton Inn Ann Arbor-South
Ranked #12 of 35 Hotels in Ann Arbor
Ottawa, Canada
1 review
“Great place to stay”
Reviewed 6 August 2013

- friendly staff - breakfast was excellent - nice lounge area beside lobby to hang out in with friends - plenty of parking - not sure why my comments cannot be submitted if there are not 200 characters minimum - this is a STUPID requirement

  • Stayed August 2013, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Jane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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559 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
San Jose, California
Level 5 Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 August 2013

Relocated the fitness room and put in the same three inadequate cheap machines for a 4 story hotel. Other than that, typical good quality for a hampton - decent breakfast, large lobby, wireless, clean.

  • Stayed August 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrington, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2013

Best experience ever! Best value! Every staff member smiled and greeted you - every time! Room was modern and clean. Pool was well maintained. Breakfast had a huge selection which included warm options. Hot drinks available next to front desk ....free 24/7. Forgot a toothbrush.... no problem... provided at no cost. Free Wifi for multiple devices in room, no charge. Bottled water in room, no charge. Need a fridge or microwave in your room... no problem just ask, no charge. Need to wash a few clothes...facility available, no charge. What a pleasure after staying at a Sheraton in Portland OR two months ago where everything was a la cart. Thank you Hampton Inn Ann Arbor South for making our visit to University of Michigan such a wonderful experience! We will be back next year!

  • Stayed July 2013, travelled with family
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Helpful?
2 Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleMcclintockGM, General Manager at Hampton Inn Ann Arbor-South, responded to this review, 21 August 2013
Thank you thank you thank you! Such nice comments. The staff here are real genuine hospitality people - they aim to please. And I am so happy they didn't let you down. They work hard every day to deliver the Hampton Guarantee as a well oiled team that they are. Please come back and visit us again soon as we are always happy to see returning faces.

Thank you
Michelle McClintock

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville, Illinois
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 July 2013

I stayed at this location over many weeks while on assignment in Ann Arbor. The facility was always clean, the staff friendly and helpful, the various rooms I occupied were all clean and quiet and comfortable and the breakfast met my expectations.

At times there were sports teams occupying large portions of the hotel. Not once was I disturbed by noise from them, even though my 'usual' room was by the elevator.

Room Tip: This location is often full or close to full. Discuss your preferences in advance directly with the...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DLP2782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Canada
1 review
Reviewed 24 July 2013

This is the worst hotel I have ever been at. A seedy motel would be better. Checked in on July 9th and given a room that had a horrible odor. The carpet was soaking wet across half the room from an air conditioner that was leaking. The wood dresser in the room was warped from the dampness, mold was the predominant smell and the bed was small and uncomfortable. Sleeping on the floor would have been better, if it hadn't been soaked.
I checked out after 2hrs and was told I would be refunded 100% as per the Hampton Inn 100% garuantee. I was given a receipt that said my money had been returned. Just a paper of their lies. As of today, July 24th, I'm still trying to get my money back. I have spoke with Hampton Inn representatives multiple times, costing me money for the long distance calls, and have now threatened to take legal action.
Save yourself the headache, STAY SOMEWHERE ELSE.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank Brenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleMcclintockGM, General Manager at Hampton Inn Ann Arbor-South, responded to this review, 21 August 2013
Hello,

I am so terribly sorry to hear about your ordeal. What an awful series of events. My housekeeping manager will certainly take care of any guest room issues as we do not like it when guests experience anything less than perfect. Your 100% guarantee does take a few days to take effect due to one bank talking to the other! If it isn't resolved, I ask that you call and speak to my Guest Service Manager, Danielle Brady who would be happy to assist. We really do want to make things right.

Thank you
Michelle McClintock

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level 5 Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 July 2013

Convenient location - close to The University of Michigan, downtown Ann Arbor, and close to Detroit/Dearborn, etc since it is right off of the highway. Good for business or family travelers.

Friendly front desk, clean room / bathroom, and quiet. Would stay there again when in the area. Is exactly what I expect out of a Hampton Inn.

  • Stayed July 2013, travelled with family
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Helpful?
Thank 007_HappyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, United States
1 review
Reviewed 12 July 2013

In spite of my frequent stays at this facility, this time was awful - due entirely to a mattress that had long outlived it's product life. Other than that the location is very convenient for my business needs and the staff is as attentive as can be reasonably expected.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Ann Arbor-South

Property: Hampton Inn Ann Arbor-South
Address: 925 Victors Way, Ann Arbor, MI 48108-2739
Phone Number:
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Ann Arbor
#7 Family Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Ann Arbor-South 2.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hampton Inn Ann Arbor - South Hotel Ann Arbor
Ann Arbor Hampton Inn
Hampton Inn Ann Arbor-South Michigan

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