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Holiday Inn Express & Suites Ann Arbor
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Reviews (228)
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93
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All reviewsbriarwood mallfront desknice mallroom was cleanthe breakfast areanice stayclose proximityfree breakfaststay there againtwo nightsdecent hotelindoor pooleasy accesshieshirleyuniversitymicrowave
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172 - 177 of 228 reviews
Reviewed 1 July 2012

This hotel is a nice location for a family looking for a nice indoor pool, continental breakfast included, wireless internet and it proximity to a nice mall with a Michigan Den store, an Apple store and a California Pizza restaurant. It is also close to the University of Michigan. Our bathroom had a nice tile floor and granite countertops. The king bed was extremely comfortable.

  • Stayed: June 2012, travelled with family
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Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan C, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this reviewResponded 22 February 2018

Thank you for staying with us while you were in Ann Arbor! We are happy to hear that you enjoyed your stay, and the location worked out well for you. We hope to see you agian next time you are in the area!


Nathan Colby
Front Office Manager
Holiday Inn Express & Suites Ann Arbor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2012

It would be hard to find some place else of more value. Free parking, free wireless internet, and free breakfast. There is even a daily late afternoon reception that provides snacks. My room was large (free upgrade). I don't know what else I could ask for. In addition, the staff was friendly and I even received a warm greeting from the maintenance staff! Hot water was always available and everything appeared clean and new. You can even walk to the shopping mall which is across the parking lot.

  • Stayed: June 2012, travelled on business
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Thank Glen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan C, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this reviewResponded 5 February 2018

Glen H,
Thank you for staying with us while you were in town! We are happy to hear that you were able to enjoy yourself while you were here! We hope to see you next time life brings you back to Ann Arbor!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2012

This place looks nice on the surface and may suit many with it's location in a nice area.You can walk to shopping and eating places. Try the Macaroni Grill. Our room did not have a fridge and the bathroom was smaller. The bed mattresses need to be replaced. The breakfast area is nice, but the accessaries seemed cheap. I found the spoons so flimsy I could barely eat my oatmeal.

  • Stayed: May 2012, travelled with family
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Thank EatYourVeggies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Dear EatYourVeggies,

Thank you for your stay with us and leaving feedback. We are pleased you liked the location of our hotel as well as our service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you were not 100% satisfied with the room accommodations and amenities. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2012

Friendly and efficient staff. Room was clean and spacious. Ample free breakfast with automatic pancake maker, biscuits, eggs and sausage. Good coffee and wide juice variety. Hot tub and pool. Fitness center access at adjacent hotel. I stayed 4 nights and really enjoyed it.

  • Stayed: May 2012
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Thank Formulaman84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan C, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this reviewResponded 5 February 2018

Formulaman84,
Thank you for staying with us while you were in Ann Arbor! We are happy that you had such a good stay with us! We hope you come back and visit us again!

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Reviewed 5 May 2012

We have stayed at this property many times and are never disappointed. It's location is excellent, near a mall and close to campus. The staff is friendly and accomodating. The rooms are clean and breakfast is good. For graduation weekend it was excellent and they even handed out rain ponchos for the impending weather. There were shuttles to and from the stadium as well. They even have a nice little collation in the later afternoon on weekdays.
We requested a refrigerator and an extra cot for our last stay and it was already in our room when we checked in.
In short, they aim to please.

  • Stayed: April 2012, travelled with family
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2  Thank shapgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan C, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this reviewResponded 22 February 2018

shapgo,
Thank you for staying with us here at the Holiday Inn Express & Suites Ann Arbor! We appreciate your loyalty and can't wait to see you next time you are in the area!


Nathan Colby
Front Office Manager
Holiday Inn Express & Suites Ann Arbor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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