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“Nice Short Stay”

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Holiday Inn Express & Suites Ann Arbor
Ranked #16 of 35 Hotels in Ann Arbor
Certificate of Excellence
Reviewed 19 July 2014

Overall, it was a nice stay. It's right across the street from Briarwood Mall, so it's easy access to restaurants and shopping. I highly recommend Briarwood; there is a very good selection of shops and restaurants! The staff were friendly for the most part, but it almost felt like they didn't put in much effort to try make your make your stay extra special. The room was clean, pretty basic it seemed like for a Holiday Inn Express. Comfy beds, nice TV, good desk and workstation. The lights in the bathroom were a little dirty, though. The breakfast was pretty good; they had very good cinnamon rolls and a machine that made pancakes for you, which I thought was pretty cool! The wi-fi worked pretty well. If you are looking for a little snack at night, the snack vending machines on the 1st floor are very inexpensive! They have a pool, but didn't get the chance to use it. Also, in the evenings, they have fruit punch, lemonade, and flavored water in the lobby which was a nice touch! In conclusion, I don't know if I would transfer to Holiday Inn Express from Hampton for my go-to hotel, but nevertheless I would stay at a HIE again.

  • Stayed: July 2014, travelled with family
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Thank Hotelman325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 - 141 of 217 reviews

Reviewed 18 July 2014

Thank you to Suzette for assisting me today over the phone. She was very professional and helpful. It sounds like they are having a busy afternoon there today and I really appreciated her taking the time to assist me . Thank you again for your wonderful customer service. I would recommend visiting this hotel, the staff is very friendly :)

  • Stayed: July 2014
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Thank kbusine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this reviewResponded 21 July 2014

Dear kbusine,
Thank you so much for taking the time to rate us. I really appreciate your kind words. I want all of our guests to feel important and taken care of, because you are important to us! I will be sure to let my staff know of your appreciation. We hope to see you again in the future. Thanks again, for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2014

Holiday Inn Express has totally won me over! Ten years ago, I stayed in a dirty and noisy HIE and I have avoided them ever since.
However, during my travels in the first two months of this year, I have stayed in 3 different HIE in 3 different cities....Ottawa, Ontario, Canada Airport, St George, UT and Ann Arbor, MI. The service at the Front Desk in the Ottawa location and the Ann Arbor location was superior. Suzette in the Ann Arbor location was friendly and had our 12 rooms ready with rooming lists and she put my husband and I in a suite.
My room here in Ann Arbor is spacious and immaculate! I love having a clean smelling room with comfortable bedding. Good Night everyone!

Room Tip: I always ask for a quiet room "please not by the elevator and please not by the ice machine&quo...
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  • Stayed: February 2014, travelled on business
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Thank Dawn125_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014 via mobile

Stayed one night and hotel is clean but room has limited bathroom counter space and light. Very tight bathroom but clean. Could really use more horizontal space. Heat was great with low outside temps. Breakfast is ok except eggs were terrible. Coffee is fair but room coffee is bitter. (At most of these)
Overall for a fairly priced room and functional except bath was an issue. Would go elsewhere for this reason. Assume eggs might be a one time issue.

Stayed: January 2014, travelled on business
Thank Bluff99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

I stayed here for a night while traveling on business. The hotel was clean and the room was comfortable. I arrived late and the free cookies were good and the selection of free coffee and teas was very good as well. The bed was comfortable and the staff was friendly. The hotel is fairly close to the highway and a short drive to downtown and U of M and is therefore quiet and not overrun by students.

  • Stayed: November 2013, travelled on business
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Thank travelsalotoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

This is a very clean and well run hotel. We only stayed one night, but the staff was very pleasant and helpful. The lobby, hallways, and room were spotless. We really didn't have one complaint about this hotel. The breakfast was fresh, hot and well stocked as well. The hotel is right by the mall and lots of restaurants as well. And very close to the Michigan campus.

We will be back next time we're in Ann Arbor.

  • Stayed: December 2013, travelled with family
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Thank DrewLuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

A very clean well kept property with great friendly, helpful staff. You can't beat the location which is just outside a large shopping mall and lots of restaurants nearby. The breakfast area was clean and well supplied.

  • Stayed: December 2013, travelled as a couple
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1  Thank Flowerlady_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Ann Arbor

Address: 600 Briarwood Circle, Ann Arbor, MI 48108
Phone Number:
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 35 Hotels in Ann Arbor
Price Range: £74 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ann Arbor 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Just two miles South of the University of Michigan, near I-94, the Holiday Inn Express Hotel & Suites Ann Arbor offers a convenient location for Ann Arbor's visitors. Whether visiting Ann Arbor's growing campus or city center, the Holiday Inn Express Hotel & Suites Ann Arbor is only 5 minutes away from most destinations including athletic and performing arts venues. We are located next door to a major regional shopping mall and an easy 22 mile drive West from the Detroit Metropolitan Airport. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Ann Arbor, MI and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Ann Arbor Hotel Ann Arbor
Holiday Inn Ann Arbor
Ann Arbor Holiday Inn
Holiday Inn Express & Suites Ann Arbor Michigan

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