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“Same Old Story” 3 of 5 bubbles
Review of Courtyard Ann Arbor

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Courtyard Ann Arbor
Ranked #15 of 34 Hotels in Ann Arbor
Lansing, Michigan
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Same Old Story”
3 of 5 bubbles Reviewed 21 January 2008

I had the same problem this stay as I had several years ago when I stayed here. When I made the reservation, I asked if the pool and hot tub were working. They said yes.
After our family got there for a hard earned weekend getaway, the hot tub was not working. Staff said, sorry a call has been put in to the repair folks.
Hotel was clean and comfortable with everything one would need otherwise. Good location near the mall and maybe 10 minutes from the University of Michigan. Breakfast buffett was a bit expensive for us at $9 per person.
Next trip, I plan to stay at the Holiday Inn Express next door; maybe their hot tub will be working as advertised.

  • Liked — Cleanliness
  • Disliked — Non working hot tub
  • Stayed January 2008, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Lolenzek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

Traveller rating
    87
    106
    30
    9
    4
See reviews for
78
23
13
85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Northern MI
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 October 2007

Stayed one nite in King Suite. Great for family of five. Hotel clean and staff professinal. Minutes from U of M campus. Pool/hot tub were great, workout room small but clean and quality machines. Sunday brunch excellent (only $8.95) and staff was great, even made us a special plate as brunch was near closing time. Highly recommend, will definitely stay again.

Stayed September 2007
Helpful?
2 Thank ibaukcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 9 January 2007

Located in business district with other hotels in vicinity. There is a shopping mall approx 1/2mile away and a few eateries within walking distance. Approx 2 miles from downtown.

Clean spacious room, recently renovated with free wireless internet.

There is a restaurant serving breakfast and dinner and a limited bar on site. However during our stay the restaurant was closed during weekend except for breakfast. Room service is available although not sure if this operates at weekend either.

Stayed January 2007
Helpful?
4 Thank justjimuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Maryland
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 bubbles Reviewed 2 September 2006

In spite of having called earlier about our late arrival, the room was not held for us. The person at the front desk claimed that the person who took the call did not make a note of it. As we had prepaid for the room through Priceline, I dont see how they could have given it to somebody else. We were tired after a long drive and we had to wait while the front desk person tried to find a room for us in another hotel. We finally had to settle for a smoking room in a nearby hotel. I am allergic to the smell of smoke and was not able to sleep at all. Needless to say, we will never come to this hotel again. The front desk person was totally unapologetic too!

Stayed August 2006
Helpful?
5 Thank Jand12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
108 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
4 of 5 bubbles Reviewed 26 February 2006

Was here on business for three nights. Marriott Platinum Rewards member, stay in Marriott and Hilton properties throughout the country.

Recent renovation - actually still in progress while I was there - make the rooms quite comfortable. It is quite a hike from the front desk to the elevator, and you are pretty much stuck using the front door for now, so be ready for a long walk every time you go in or out.

  • Stayed February 2006, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CJKatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 bubbles Reviewed 27 March 2004

I had made reservations at the Courtyard Marriott approximately 3 months in advance to ensure I would have the type I room I requested.
When I arrived at the hotel check in went very smoothly and we proceeded to take our luggage to the room. As soon as I opened the door I took a quick glance and realized that this was NOT the room I reserved. There were 4 adults in our group as well as a toddler and infant - I reserved a suite with a king size bed and a sofa bed and we were put in a room with 1 queen size bed and no sofa bed. I was being charged the rate quoted for the more expensive room even though that was not the room we were placed in. Not to mention I was paying extra for a mini fridge and microwave which wasn't there either. I went back to the front desk and was told that a reservation only guaranttees a room will be available and that they do not guaranttee that people will be given the type of room they reserve. I was also told that I should feel free to cancel the reservation and find a room elsewhere. Which is exactly what I did.

  • Stayed August 2002
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
18 Thank Blonde_Barbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Ann Arbor

Property: Courtyard Ann Arbor
Address: 3205 Boardwalk, Ann Arbor, MI 48108
Region: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#11 Business Hotel in Ann Arbor
#11 Family Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Ann Arbor 3*
Number of rooms: 160
Official Description (provided by the hotel):
Beautifully designed and smoke-free, the Courtyard Ann Arbor hotel impresses savvy business travelers with its innovative facilities and delights leisure travelers with its superior amenities. As one of the preferred University of Michigan hotels, the Courtyard Ann Arbor is conveniently located near research parks and the University of Michigan's campus, hospitals and medical centers. Now serving Starbucks coffee in the NEW Bistro Cafe. ... more   less 
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Also Known As:
Courtyard Ann Arbor Hotel Ann Arbor
Ann Arbor Courtyard
Ann Arbor Marriott
Courtyard Ann Arbor Michigan

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