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“Convenient with nice features”

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Sonesta ES Suites Auburn Hills
Ranked #5 of 17 Hotels in Auburn Hills
Certificate of Excellence
Kalamazoo, Mi
Level Contributor
130 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Convenient with nice features”
Reviewed 6 July 2014

Proximity to the Pistons and Chrysler make this an ideal choice if you need to be in Auburn Hills. Rooms are large, well arranged, plenty of outlets and clean. Lighting is OK, but could be better (but this is a common compliant for me among all brands I stay at). Worthy of your patronage.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta

Helpful?
Thank IrishAyes8490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 reviews from our community

Traveller rating
    184
    64
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014

When we checked in at 3:30 a.m because of flight delays, we were worried about checking in and room availability. The gentleman who checked us in was so nice and told us he had been expecting our arrival and inquired as to how we were. When I told him we had stayed at Sonesta Suites in myrtle Beach, he said that they were in the process of renovating and hoped it would be ok compared to the other Sonesta. I was leery at first because the hallways were not very clean because of construction debri but our room was clean and lovely. Construction started fairly early with a lot of noise but we were already up and going. They did have to shut the water to our room off for an hour but they called and asked us when would be a good time to do it. I was impressed with the friendliness of the staff and their willingness to assist. Would definitely stay there again, especially after renovation!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sdnasca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
134 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 June 2014

When we checked in, there was HUGE construction noise throughout the hotel. Concerned about the noise I asked what are the hours that the workers will be there working? I was told they are not to start until 10 am and finish before 5pm. Okay, off to the room. Walking down the hallway, which was dirty from the construction mess, my husband and I both were smacked in the face with the most disgusting smell!! Some kind of funky gross curry smell, mixed with high humidity levels that plague this hotel for some reason. Gross! When we opened our hotel room door, the smell was in there too...so Gross! The room was musty, humid, hot and stinky. There was dark curly hair on the bath floor and the tv's were old box style with non working remotes. The bed was awful, sheets felt "moist" all night and the smell was relentless. After being out at an event until after 1:00am we were looking forward to sleeping in a bit...well...We were awoken at 8:10 am to the lovely sound of pounding and hammering in the room above us. Apparently the construction workers aren't aware of the "not starting till 10am" rule. Upon check out, I stopped to let them know that the noise above us started at 8:10am, the young man behind the desk took a handful of Skittles and put them in his mouth and then went on to eat them while saying to us, "oh man, sorry bout that". Yup, that is top notch, classy customer service work right there. Save your money, stay some place else.

Room Tip: No quiet rooms here with the hotel construction, not to mention the road is torn up and is very diff...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DMBLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auburn Hills
1 review
Reviewed 30 May 2014

Outstanding new décor....rooms are exceptionally comfortable! Location of amenities/new batrooms and shower heads/new kitchen appliances/larger flatscreen TV's/exceptional bedding/new curtains,,,everything was outstanding!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta

Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
140 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 April 2014

Staff was very Friendly , Rooms were very clean, all of the Guestrooms have Kitchens , I heard the property is going to have a Renovation very soon . I saw a board with all of the new items and it sure does look like this is going to be a Great looking Hotels in a short time , I will be back very soon

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMB-1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellie B, Director of Sales at Sonesta ES Suites Auburn Hills, responded to this review, 1 May 2014
Thank you for your kind comments regarding our friendly staff and clean hotel. Like you many guest enjoy our spacious suites with kitchens whether staying one night or one month. We are thrilled about the 6 million dollar investment Sonesta is making into our hotel this year. Each guest suite will be completly remodeling with new kitchens, bathrooms, flooring and furniture by the end of the summer. We can't wait for your return and addtional feedback!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 April 2014

Staff is very friendly and helpful. Breakfast was good but I do believe guests are bring people in from outside to eat. They then take up alot of room and don't allow guests who stay at the hotel to sit down in the breakfast area.

The rooms were okay and clean.

The bad part was a guest was cooking and it made the hallway stink of curry. I personally felt pretty sick from the smell.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank cgarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse R, Manager at Sonesta ES Suites Auburn Hills, responded to this review, 16 April 2014
We appreciate you taking the time to write this review. Thank you for noticing our friendly and helpful staff. I am sorry that you were unable to find a place to eat breakfast. We are currently undergoing some exciting property enhancements. The public spaces of the hotel are being redesigned and revitalized providing fresh new spaces to eat, drink, plug in, hang out, work and play. From larger buffet breakfast areas, to the nest adding more space to sit for breakfast - we are excited to share new ways to surprise and delight you. Our final product is going to be better than okay, I hope that you come back to stay with us again so that you can see the amazing new hotel. A large part of what makes us so great is the ability to cook a full home cooked meal in your hotel room; there are a lot of different cultures that take full advantage of this. I am sorry that this made you feel sick. We look forward to serving you as our guest again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 9 April 2014

I had the pleasure of staying at this hotel for a week and thorughly enjoyed my experience. Every member of the staff was extremely friendly and made me feel at home. I would definitely recommend anyone to stay here.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta

Helpful?
Thank Joe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse R, Manager at Sonesta ES Suites Auburn Hills, responded to this review, 16 April 2014
Thank you for taking the time to write a review of our hotel. I am so glad to read that you enjoyed your stay with us. We strive to provide exceptional customer service each day for every guest; we are very pleased to know we could do this for you. Thank you again for taking the time to write your review. I look forward to seeing you again for another week soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta ES Suites Auburn Hills

Property: Sonesta ES Suites Auburn Hills
Address: 2050 Featherstone Rd, Auburn Hills, MI 48326-2802
Phone Number:
Region: United States > Michigan > Auburn Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Auburn Hills
#6 Romantic Hotel in Auburn Hills
#10 Business Hotel in Auburn Hills
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sonesta ES Suites Auburn Hills 3*
Number of rooms: 118
Official Description (provided by the hotel):
The recently reimagined Sonesta ES Suites Auburn Hills is an upscale extended stay hotel conveniently located off I-75 and M-59 just outside Detroit, across from Chrysler Headquarters. Our all-suite hotel with interior corridors offers spacious new two bedroom/two bath, one bedroom and studio suites with fully-equipped kitchen, living room, work area with desk and executive chair, direct dial phone number, data ports and personalized voice mail plus free wireless Internet in all guest rooms. We offer a complimentary hot breakfast buffet, Evening Social Tuesday-Thursday, 24 hour business center, and on site guest laundry. Close to Pontiac, Lake Orion, Troy, Rochester and Birmingham, Auburn Hills boasts convenience for both business and pleasure. Stay an extra few days enjoying the Detroit Tigers, Detroit Lions, Detroit Red Wings and casinos, all just 25 minutes away in downtown Detroit. The Sonesta ES Suites is also just minutes from: The Palace of Auburn Hills, Pontiac Silverdome, Oakland Hills Country Club, Detroit Skating Club, Oakland University, Meadow Brook Music Theatre, DTE Energy Music Theatre (Pine Knob), Old World Canterbury Village, ONYX Ice Arena, Great Lakes Crossing Mall, and the Walter P. Chrysler Museum. ... more   less 
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Also Known As:
Staybridge Suites Detroit - Auburn Hills Hotel Auburn Hills
Staybridge Suites Auburn Hills

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