Have not been to this Logans for a while; I came back to see if they had changed since the last time I was here. They have, but not for the better.
New menu with new offerings, including 3 new types of hamburgs. Thought I would try one.
I was seated right away. Then it took 15 minutes for me just to get my water. She didn't get it right, so she had to do it again. Apparently, she did not understand 'warm water'. Then another 10 minutes for the waitress to take my order. 5 minutes after she took the order, she same back and said that they could not cook my hamburg rare. After arguing for a couple of minutes, I said that I want my hamburg extra rare, and I don't want anybody telling me that I can't. A few minutes later, a manager came out and tried to explain to my why they can' t cook it rare. Her explanations were all nonsense. She finally said that she would try. 10 minutes later, it came; but it had onions on it, and I had to have them take it back and try it again. 10 minutes later, I finally got what I asked for. It took 2 times for them to get it right (most other Logans take 3 or sometimes 4 times to get it right). It came with fries at no additional charge (they have a new menu starting in October; you now can have either chips or fries; before it was just chips at no extra charge). After I was finished, another 10 minutes to pick up my bill and bring my change. Altogether, about 50 minutes before I finally got food that I could eat.
I should not have to argue with the manager about getting my hamburg rare. They are supposed to satisfy the customer. They have new managers there; the previous one had no problem with doing it rare, but he is no longer there.
The cost was above average; I can get the same thing at other places for $1 or $2 less.
Parking was no problem. The music box was 'new country', but the songs I selected did not come up during the time I was there.
I will wait a few months before I go here again.
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