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“Best of the Bet” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
Ranked #10 of 17 Hotels in Auburn Hills
Certificate of Excellence
LaPorte, Indiana, United States
1 review
“Best of the Bet”
5 of 5 bubbles Reviewed 9 May 2013

Naveen checked us in and was very pleasant. As a matter of fact ALL the staff was top notch. But it was Naveen who went above and beyond to set up the meeting room we used. From the reservation, to breakfast, to the room, bed, bathroom, everything was excellent.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Keith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

Traveller rating
    180
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    25
    6
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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  • Any
English first
Cambridge, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 7 May 2013

Having stayed at other area hotels, I think this one is over-priced...you are paying for the location (on mall property). The walls/floors are THIN and if people get up at 4AM you will hear them. The breakfast was not enjoyable for adults. The rooms were clean, the beds comfortable.

  • Stayed May 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kitbop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, 22 May 2013
Dear kitbop,

Thank you for taking the time to convey your comments regarding your recent experience with us. It is great to know you found our room accommodations to be comfortable. I am sorry however that the breakfast served during your travel did not live up to expectations. We take all reviews negative or positive very seriously and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wallace, MI
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

Clean & comfortable hotel. Great staff with a wonderful breakfast. Rooms are great & beds are super comfy. Conveniently located adjacent to the Great Lakes Crossing Mall so many options for dining & shopping. Great value! Second stay & it won't be our last - this is where we'll stay if we travel back to the area

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LouiseT906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis IN
Level Contributor
124 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 bubbles Reviewed 5 May 2013

One of the pricier joints in Auburn Hills I must say but it is nice. Very clean place, Friendly desk clerk. Nice room. Good TV, wifi worked great. An Amana A/C that didn't groan & rattle. Even the dreaded Inncom thermostat worked well and kept the room cool while letting me run the fan all the time for white noise. Didn't try the contraption on the throne. Great breakfast, huge eating room though awfully hot. Didn't get to try the pool. Only complaint some might have: my double queen room had no space for table and chairs. 1 chair at the desk so if 4 stay in the room, plan on sitting on the bed.

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BaldLoonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
5 of 5 bubbles Reviewed 23 April 2013

I used this hotel to book a room for myself and several of my guests for my wedding. The entire process of checking in and getting to my room was flawless. They offered a shuttle service which was really important to me because I knew a lot of my guests were counting on it. They were very prompt, friendly, and great drivers. All of the staff was very welcoming and approachable. I'm so happy I decided to stay here for my wedding night!

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tonia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitby, Canada
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 14 April 2013

Stayed here March 4th-6th. Great room and so close to the mall...practically in the same parking lot. When you arrive there is fresh baked cookies and a pot of hot coffee. A nice treat after travelling for a couple of hours. Stayed at this hotel to go see an event at the Palace of Auburn Hills (P!nk). Hotel was a great choice. I would highly recommend. Breakfast in the morning was plentiful and delicious. Everything was exceptional!

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DianneRobertson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Ontario, Canada
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

We've stayed at the Hampton Inn, and now here. As much as a fan of going shopping with my wife and two daughters to the huge Great Lakes Crossing...I like to have a place to watch TV, and have a nap. This place is much, much more. Our room was spotless, the bed was extremely comfortable. Breakfast was pretty good, for what it is, and if you're not happy, there is a McDonald's not too far away. We had a great stay, and I'm sure we'll stay there again!

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank daveb186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites

Property: Holiday Inn Express Hotel & Suites
Address: 3990 Baldwin, Auburn Hills, MI 48326
Phone Number:
Region: United States > Michigan > Auburn Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Auburn Hills
#5 Business Hotel in Auburn Hills
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Enjoy Variety and Convenience at Our Auburn Hills Hotel The Holiday Inn Express and Suites of Auburn Hills, is 10 miles from Oakland County Int'l Airport (PTK), and offers a free shuttle anywhere within five miles of the hotel, except DTE or The Palace. This suburban Auburn Hills hotel near Metro Detroit, offers activities from shopping at the neighboring Great Lakes Crossing Mall to watching a Detroit Pistons game at The Palace. You'll find something new to do every season, such as splashing away the summer heat at Waterford Oaks Water Park, just three miles away. During the winter you can go skiing at Pine Knob just five miles from our Auburn Hills lodging. Our hotel near Metro Detroit is conveniently located for business travelers, with the corporate headquarters of companies such as Guardian, GM, Continental and Chrysler within five miles of the hotel. Crittenton Hospital is only seven miles from our Auburn Hills hotel. If corporate guests need to host a meeting, we offer two rooms that they can utilize, as well as a 24-hour business center. Our Auburn Hills accommodations offer wonderful amenities such as free high-speed, wired and wireless Internet access, and a complimentary hot breakfast bar. Take time out to relax in our heated, indoor pool and whirlpool or enjoy a workout in the 24-hour fitness center. Our Holiday Inn Express Hotel in Auburn Hills is delighted to meet all of your hospitality needs. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel And Suites
Holiday Inn Auburn Hills
Auburn Hills Holiday Inn

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