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“Very clean and new”

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Hampton Inn Detroit/Auburn Hills South
Ranked #1 of 17 Hotels in Auburn Hills
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 July 2014

The staff were excellent and the hot breakfast was awesome... They had different menu each morning and just the right amount and selection to choose from ...I'd stay here again :-) check out time at 12 is the best of all, I'm not a morning person so I love the fact that I can sleep in a little, have breakfast cause is served till 10 am and then head back to the room to pack and check out. I don't feel rushed at all. The hotel is only minutes away from great lake crossing.

  • Stayed: July 2014
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2  Thank 12RJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly F, Front Office Manager at Hampton Inn Detroit/Auburn Hills South, responded to this reviewResponded 20 July 2014

Dear 12RJC,

Thank you so much for your kind words about our hotel and staff. We are pleased to see that you were able to utilize and enjoy so many of our wonderful amenities. We would like to thank you for taking the time to review our hotel, so that we know what we are doing right and what we could be doing better.

We look forward to your next visit. We love having you here.

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Reviews (468)
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417 - 423 of 468 reviews

Reviewed 9 July 2014

A great place to stay after the concert! Close and convenient. The hotel is very clean and the staff friendly :) Breakfast was better than most offered with plenty of sitting room and the area well stocked and clean. Will definitely stay here again! Oh, the cookies are pretty good too! Thank you!

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly F, Front Office Manager at Hampton Inn Detroit/Auburn Hills South, responded to this reviewResponded 12 July 2014

Dear Ms. Shirley C,

Thank you so much for your kind review of our hotel and staff! I must agree- the cookies are absolutely delicious. I'm glad you found breakfast to be fulfilling, as it is the most important meal of the day.

Again, thank you so much for your kind words. We look forward to accommodating you on your next visit to Auburn Hills.

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Reviewed 9 July 2014

Staff was exceptionally accomodating and gracious. We loved being there and felt welcomed every minute. Andrew and all the staff was extremely friendly!!! We loved staying there and will in the future for sure!

  • Stayed: July 2014, travelled with friends
    • Value
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2  Thank Laurie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly F, Front Office Manager at Hampton Inn Detroit/Auburn Hills South, responded to this reviewResponded 12 July 2014

Dear Ms. Laurie G,

Thank you so much for your kind words about our hotel and our staff. We strive to achieve total guest satisfaction and we are delighted to see that you enjoyed your stay. We look forward to seeing you during your next trip to the Auburn Hills area.

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Reviewed 8 July 2014

This is a great place to stay. It was very clean and the staff was very kind and helpful. The room had plenty of space and the beds were nice. One of the best place's we have stayed for the money. They have a very nice gym and pool area.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
1  Thank Joey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly F, Front Office Manager at Hampton Inn Detroit/Auburn Hills South, responded to this reviewResponded 12 July 2014

Dear Joey H,

On behalf of the entire staff, I would like to thank you for your kind words about our hotel and our staff. It is always a pleasure to hear that our guests were completely satisfied with their stay.

We hope to see you on return trips to the Auburn Hills area.

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Reviewed 3 July 2014

Loved this Hotel. Very clean and fresh. All bedding including duvets are freshly clean for every guest. All the staff went out of their way!!! We will definitely stay here on our next trip to the area.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
1  Thank Lori K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly F, Front Office Manager at Hampton Inn Detroit/Auburn Hills South, responded to this reviewResponded 12 July 2014

Dear Ms. Lori K,

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your survey as it provides us with insight on what we are doing right, and where we can improve. Thank you for taking time out of your busy day to help us.

Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thanks.

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. We strive to provide the best customer service possible to our guest at all times, but it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit.

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Reviewed 2 July 2014

Avery nice and clean place to stay close to the city and thing to do. the staff was great if you have any question they were there to ask then. I will be staying here again. will be trying to brig a group here.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Hampton
2  Thank Pauline J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly F, Front Office Manager at Hampton Inn Detroit/Auburn Hills South, responded to this reviewResponded 3 July 2014

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words about our hotel and the staff.

Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thanks.

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. We strive to provide the best customer service possible to our guest at all times, but it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

We stayed at this hotel while attending a friend's wedding. We somehow missed using the wedding "code" when we booked. But when the bride realized what had happened, she got our rate changed no problem. The staff is so friendly and helpful. We arrived at 1:30am to check-in and the staff was so welcoming.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank 610Tess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly F, Front Office Manager at Hampton Inn Detroit/Auburn Hills South, responded to this reviewResponded 3 July 2014

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words about our hotel and the staff.

Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thanks.

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. We strive to provide the best customer service possible to our guest at all times, but it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Detroit/Auburn Hills South

Address: 2200 Featherstone Rd, Auburn Hills, MI 48326-2806 (Formerly Auburn Hills Hotel & Suites)
Phone Number:
Region: United States > Michigan > Auburn Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Auburn Hills
#2 Family Hotel in Auburn Hills
#3 Romantic Hotel in Auburn Hills
#3 Green Hotel in Auburn Hills
Price Range: £64 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Detroit/Auburn Hills South 3*
Number of rooms: 102
Official Description (provided by the hotel):
A comfortable and modern hotel in Auburn Hills, Michigan. Welcome to the Hampton Inn Detroit/Auburn Hills South - the closest hotel to the Silverdome stadium in Pontiac, MI. Centrally located in the Chrysler Headquarters, west of I-75 and south of Featherstone Drive, our stylish Auburn Hills hotel offers easy access to fantastic shopping opportunities at The Somerset Collection and Great Lakes Crossing Outlets and sports and entertainment at the nearby Palace of Auburn Hills. Oakland University, Oakland Community College, Baker College and the Thomas M. Cooley Law School are just two miles from our welcoming hotel in Auburn Hills, MI. Our spacious guest rooms at this hotel in Auburn Hills, MI, feature a refrigerator, a microwave, free WiFi and a clean and fresh Hampton bed(R). Enjoy Hampton's free hot breakfast featuring hot and cold favorites including fresh-baked waffles and hearty oatmeal with toppings. If you're in a hurry, grab a free Hampton On the Run™ Breakfast Bag, available Monday through Friday. Print documents and surf the web in the free 24-hour business center and hold a meeting for up to 12 people in this Auburn Hills, MI hotel's flexible boardroom. After a busy day, relax in the heated indoor swimming pool or energize with the latest equipment in the free fitness center. Enjoy free tea and coffee 24-hours a day in the modern lobby, and consult the front desk staff about what to see and do in the area. ... more   less 
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Also Known As:
Wingate By Wyndham Auburn Hills Hotel Auburn Hills
Wingate Auburn Hills
Wingate Hotel Auburn Hills

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