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“Good Value For A Mediocre Area”

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Quality Inn Auburn Hills
Ranked #3 of 17 Hotels in Auburn Hills
Certificate of Excellence
Rapid City, South Dakota
Level 6 Contributor
260 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Good Value For A Mediocre Area”
Reviewed 15 March 2014

I am not sure what people come to Auburn Hills to do and based on the lack of high end lodging and eating establishments, the answer may be "not much." Among the mediocre choices for lodging, The Quality Inn apparently is one of the better choices. Average by national standards, it appears to be a standout locally. Certainly the beds were very comfortable and the breakfast was a cut above most budget chains. The property was clean and well kept. Our only complaint was that we were in an adjoining room with a door which allowed us to hear everything going on in the adjacent room. This isn't a problem unique to this property as we've encountered this at high end hotels, too. The take-away is to always request a non-adjoining room, which we failed to do!

Room Tip: Always request a non-adjoining room.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Rutman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy D, General Manager at Quality Inn Auburn Hills, responded to this review, 11 April 2014
Thank-you for taking the time to share your thoughts on our property. Recognizing that our beds are comfortable and that we offer a great breakfast are two areas we continue to focus on. You are absolutely correct - please anytime you are coming back to the area and have any special requests do not hesitate to reach out to us and we will try our best to honor them. Hope to see you again if your travels bring you back to our area!
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325 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Coopersville, Michigan
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 March 2014

this is a great place to stay if you are going to an event at The Palace. Hotel is great, check-in and check-out was smooth and quick. the staff was friendly and the continental breakfast was good and lots to choose from. We did not find many restaurants around - we drove up to Great Lakes Crossing, which wasn't very far.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank roxanned1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy D, General Manager at Quality Inn Auburn Hills, responded to this review, 11 April 2014
Glad you chose us for your lodging needs for the event at the Palace and thank-you for taking the time to review our property! Our staff takes great pride in providing an excellent stay from arrival to departure and with the Palace as such a great venue we hope you will come back and stay with us again!
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Michigan
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 February 2014 via mobile

If you are headed to an event at The Palace, this is a good place to stay. Hotel is good for the money. Staff was great when we checked in. Only downside is, there is not much to eat really close to the hotel.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jallen370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy D, General Manager at Quality Inn Auburn Hills, responded to this review, 11 April 2014
We very much appreciate your review of our hotel. We always like to hear that we are offering a great value - whether it be on business or leisure! Hopefully, some additional local restaurants will be opening soon to make for a complete experience. Look forward to seeing you again soon.
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Traverse City, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2014

My husband and I stayed at the Quality Inn on Opdyke Road in Auburn Hills, MI, while going to see Billy Joel at the Palace. We have stayed many places throughout the States, and this hotel was top notch!!!! Everything was very clean and the staff were upbeat, more than helpful, and extremely polite! Thank you for making our stay wonderful!! Mike and Mary "Nancy" Smith.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy D, General Manager at Quality Inn Auburn Hills, responded to this review, 11 April 2014
Thank-you very much for taking the time to review our property. We have a staff that is very focused on making for a clean and comfortable stay with a great attitude. Hope you can make it back into the area for another concert very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level 6 Contributor
193 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed 9 February 2014

I booked the Quality Inn Auburn Hills based on its Tripadvisor rating, and was not disappointed. I have never stayed at a Quality Inn before, but was impressed by this mid-tier hotel. The staff is most helpful and congenial. The complimentary breakfast has enough hot and cold options. The rooms, and the hotel in general, is very clean. Very comfortable beds! The complimentary Wi-Fi was very good as well. Good value. No issues... would stay here again!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drummerhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy D, General Manager at Quality Inn Auburn Hills, responded to this review, 12 February 2014
We definitely appreciate your feedback regarding your stay and glad we could provide you with a good nights rest at an affordable price. We take great pride in giving our guests a quality product from the guestrooms to our breakfast and helpful and friendly service. It will be our pleasure to see you again the next time you visit the area!
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Level 4 Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 January 2014

We have stayed at this hotel twice now - and it's great.
Customer Service is obviously very important to all who work here and it shows. Guests are made to feel welcome and the rooms are clean.
We will be staying here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Crikgrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy D, General Manager at Quality Inn Auburn Hills, responded to this review, 12 February 2014
Thank-you for taking the opportunity to share your views on your recent stay. It is always nice hearing that the staff made you feel welcome and that our guest rooms are clean. Glad to hear you will be making a return visit - can't wait to have you back again!
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Ohio
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 22 January 2014

Our two night stay at this Quality Inn (Auburn Hills) was so relaxing. My husband and I stayed here January 2014 to be near our boys who had a hockey tournament in nearby Troy. After years of traveling with our boys for hockey, it was rather nice to stay at a hotel with just the two of us. We were really impressed and had to take the opportunity to comment here about our stay. The room was spotless, tastefully decorated and very comfortable. Even the remote control was clean! Wifi worked great in the room, too.

Breakfast service was excellent. Great coffee. Breakfast Hostess was on top of everything and very friendly. In fact, every employee I met there was friendly, and knowledgeable. Very skilled at providing great customer service. There was a large group staying there and aside from laughter heard when walking by their conference room, one would never know they were there. Our stay was very peaceful. I would definitely stay here again.

Amenities we did not use: pool, exercise room, business area. Close by: rink, shopping, Lifetime Fitness, many other.

Room Tip: We had a third floor room.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy D, General Manager at Quality Inn Auburn Hills, responded to this review, 12 February 2014
We really want to thank-you for taking the time to share your experience at our property. To hear that the service was friendly and knowledgeable is of extreme importance to us. There is no greater compliment to our staff as they strive to provide sincere caring for our guests. Glad you were able to enjoy our recent renovations to our guest rooms and hope we can see you again when you return to our area!
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Additional Information about Quality Inn Auburn Hills

Property: Quality Inn Auburn Hills
Address: 1461 N Opdyke Rd, Auburn Hills, MI 48326-2652 (Formerly Hampton Inn Detroit/Auburn Hills)
Phone Number:
Region: United States > Michigan > Auburn Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Auburn Hills
#1 Romantic Hotel in Auburn Hills
#2 Business Hotel in Auburn Hills
#3 Family Hotel in Auburn Hills
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Auburn Hills 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Quality Inn Auburn Hills is the place to stay! Newly renovated rooms with complimentary WIFI, free breakfast, outdoor pool and a fitness center. We are nestled in right off of Opdyke Rd in Auburn Hills. A look out your room window will show a charming view of wildlife equipped with picnic tables overlooking a stream. The Quality Inn offers a price range to fit any budget without compromising the value and Quality you would expect during your stay. If you are looking for a family friendly location and an unforgettable stay you have came to the right place. Come experience us for yourself! ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Auburn Hills Hotel Auburn Hills
Auburn Hills Hampton Inn

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