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“Excellent & Friendly staff, great value”

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Hyatt Place Auburn Hills
Ranked #4 of 17 Hotels in Auburn Hills
Certificate of Excellence
Brooklyn, Michigan, United States
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent & Friendly staff, great value”
Reviewed 13 February 2012

The front desk staff was over the top friendly and helpful, great value on room also. I would stay there again, very close to palace for events. Great breakfast also, and 24 hour food items available at front desk!

Room Tip: I think all the rooms are same size
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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563 reviews from our community

Traveller rating
    310
    158
    54
    22
    19
See reviews for
219
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
South Lyon, Michigan
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 January 2012

I liked this hotel. The staff were very friendly and they are clearly trying for the "affordable upmarket' look. The breakfast was great. Only problem is the said a 2 double bed room with a sofa bed is big enough for 6. It's not. The double beds are more like a full sized bed. The bathroom is also a bit weird. If you were sharing with someone it would be a nightmare if you wanted to change in privacy and the bathroom only has a loo and a very small bath with over bath shower. The sink and vanity is in the bedroom. Also the bathroom has no extractor. This is a great hotel for 2 girls/guy going away for a trip, or maybe the king bed room with one child. But not big enough for a family. The only way I could think of to describe it was as a very nice IKEA showroom.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seaskyhopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquette, Michigan
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 January 2012

We've stayed here several times - mostly for concerts at the Palace or when visiting family in Clarkston. Not a far drive from the Great Crossing Mall or Palace or Pine Knob for that matter.
Great service, clean rooms, nice & big rooms with a couch & wet bar.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yogasunmoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
143 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 January 2012

Exceptional level of service by front desk at check in and during entire stay. Exceptional service by Sharon who should be commended on personal touch and superb level of personal service which in very unusual at a local hotel chain. Pleasure to deal with and made a huge difference in the short, overnight stay.

Room Tip: Stay on the upper floors.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kobenomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Wayne, Indiana
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 January 2012

This was my first stay at a Hyatt Place hotel, but my 2nd hotel stay in as many days. The night before I was at a Fairfield Inn in Saginaw, Michigan, booked by someone else.Their price was $110 per night for an "okay" room.

This stay I booked for $80 and was not expecting anything better than the previous night. Instead I was blown away by the amenities and staff. I overheard that they were booked solid due to a couple of weddings and some of those guests wanted to make last minute room changes which they were unable to accommodate. But my experience was fantastic. My King suite was at the end of a hall, nice and quiet.

The weather was typical winter, so they had an employee constantly moping up the salt covered lobby.

When I returned from dinner, they were spreading more salt on the sidewalks to keep their guests safe.

The biggest surprise and what prompted me to write this review was when I looked out the next morning and saw that they had cleaned off 3 inches of snow off of the windows of every one of their guests vehicles in the parking lot! An extra special service when it's only 13 degrees outside.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brantford, Canada
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 January 2012

Stayed at this hotel in November for Black Friday shopping trip with 3 other ladies. The hotel is very clean and well managed. Great service for breakfast in the morning (which was included in the price). Beds were comfortable, and the room was well kept. Relatively modern. Toiletries were a little scarce, especially with 4 ladies staying in the room. We ate a quick dinner at the hotel on the first night and it was good and cheap. Service at the front desk was very good and the staff were extremely helpful. I would recommend this hotel and stay there again.

Great room size - suite-like with seperate living area, desk and wetbar.

The only downfall was the fact that the pool did not have a hot tub or sauna along with it. It was cold and even though it was an indoor pool, who wants to go swimming in a cold pool without the option of getting warmed up in a hut tub!

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank npcommunications
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 January 2012

We brought our cheer team to stay here after their meet. It was perfect. The rates were great. The location was great and easy to find. The real bonus was that we ordered pizza and got to use the lobby dining area to meet and eat. The hotel let us use their plates and silverware. We didn't have to try to fit everyone into one of our rooms to eat. If you are traveling with a team of young kids then this is a really good option!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michiganpamela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Auburn Hills

Property: Hyatt Place Auburn Hills
Address: 1545 North Opdyke Road, Auburn Hills, MI 48326
Phone Number:
Region: United States > Michigan > Auburn Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Auburn Hills
#7 Romantic Hotel in Auburn Hills
#7 Business Hotel in Auburn Hills
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Auburn Hills 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Auburn Hills Hotel Auburn Hills
Hyatt Auburn Hills
Auburn Hills Hyatt Place

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