Yes, staff seemed friendly and it has the amenities of the standard Hyatt hotel. Fitness room was very small and under equipped. Although the pool setting is fairly nice, it is small and we found too busy during our stay to enjoy. Breakfast had a decent selection of items.
Room itself has some nice features, but we found the air conditioning unit very bulky, noisy, and pendulous. By the latter I mean, it would get very cold before shutting off and then let the room warm up too much before coming on to cool. Fiddled with the controls to try to regulate it more effectively but with little improvement. It was right beside the bed, so when it blew cold, it blew right on you. And it was very noisy.
But our major annoyance:
We booked this hotel a week in advance based on the reviews we had read. Then, ordered a package through Amazon and shipped via UPS to be delivered to this hotel for our arrival. We even phoned ahead to let them know, and our check-in date. Then, just prior to our arrival, received an email from UPS saying order had been returned by the hotel. Contacted the hotel to see what they knew and they claimed they would never had done such a thing. Pointed out that they had. Said they would never. And so the conversation went on. Obviously, someone at the hotel did not check thoroughly for guests and sent it back. We were able to rectify the situation at some expense to us, but were disappointed that the hotel just had this "dumb" line when obviously they had made a mistake.
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- Also Known As:
- Hyatt Place Auburn Hills Hotel Auburn Hills
- Hyatt Auburn Hills
- Auburn Hills Hyatt Place