My wife and I dined here for the very first time on Friday August 1st, 2014 at the recommendation of a friend. It all was very slow and "nightmarish" as our dining experience here progressed. When we walked in the door at 6:20 p.m., we could see there were open tables, so it didn't appear they were all that busy. It took 5 minutes for us to get seated in the upstairs balcony. It took another 10 to be approached by a waiter dropping off menus at our table. It took another 20 minutes to have our order given to our waiter at 6:55 p.m. It took another 40 minutes for my order to arrive, and 45 minutes for my wife's order to arrive at our table. Yes it's true. The waiter didn't even have the respect or courtesy to bring our meals out at the same time, and gave the excuse that my wife's steak was "too frozen" to get done in a more timely manner. She ordered her steak "medium well", but it was too well done for her liking. I had ordered the "all you can eat" Friday fish and shrimp dinner (I love seafood), but even with that, they were slow in bringing me 2nd and 3rd helpings. The quality of the fish and shrimp was okay, but nothing to seriously brag about. In addition, there was a group of six people seated to a table close to ours that were seated AFTER US, and the wait staff took their order and that table got their food long before we did. When we were done eating, we then had to wait additional minutes for our check to arrive. We left a minimum tip (even though in my opinion they deserved nothing), and upon walking downstairs to the till to check out and pay for our meal, there was no one minding the cash register. We waited 5 minutes, and still no one showed up. In disgust and frustration, we said " to hell with these goons" and plopped our money and guest check in front of the till and walked away. As we were strolling out, another couple walked in, and asked us about this restaurant. We told them the food was okay, but the service was downright "awful." They turned around and walked out the door behind us. I can't blame them. Perhaps this establishment caters only to the local crowd, because they sure did not cater to us. Simply stated, this dining option has serious issues and problems. We won't return.
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