We stayed at this location while in town for a wedding. Very brief stay and I was a little worried about prior reviews. Our room was very nice and was one just recently renovated. There were a few issues with paint touch up needed but nothing that is a huge default. Bed was super comfy and room was very clean. The hotel over all is very clean and the breakfast area is very nice.
Staff was good with the exception of the front desk and my complaint would be regarding the check in. We arrived at 3:15pm check in was 4:00pm. The gal at the front desk told us that OUR room was not ready. Told her we were in town for a wedding and would really like to check in and we were told none of the 60 rooms were ready. 45 minutes prior to check in and you have no rooms ready? And she indicated everyone checked out at noon and they were running behind. So we had to come back to the hotel after the ceremony, check-in and then go back to the wedding, kind of a hassle but it was 45 minutes not hours early. And the other item was when I came back to check in I was assigned a room on the 2nd floor I told her my husband was disabled and would like a room on the first floor, she told me that was not possible and I was not in the mood to argue an issue since I needed to get back to the wedding. There are not a lot of stairs but for a person with a cane and balance issues, the stairs are an issue, So me giving this a high review is based solely on the room and not the front desk staff.
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- Also Known As:
- Country Inn Alexandria
- Alexandria Country Inn