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“SO - SO”

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Arrowwood Resort & Conference Center
Ranked #5 of 12 Hotels in Alexandria
Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“SO - SO”
Reviewed 21 April 2014

it was one of the grandkids 4th birthday so we decided to take them to arrowwood on sat nite to sunday. we had an inland family room which was great for 4 adults + 2 kids. the waterpark was not up to our expectations, the youngest (2 yrs old) got so cold when getting out of the water his lips were almost blue had to leave and get him into the room to warm him up so that was the end of the waterpark for the rest of the time, ended up just sitting in room. too many adults in the way for the little ones to be able to get around the lazy river area they didnt care if you had a child on a raft or not just kept banging into you. not enough carts for the size of the hotel, i went down at 4am to make sure we were able to get one. when flushing the toilet you had to flush 2 - 3 times or nothing went down, bad!!! if we stayed again it would NOT be in the hotel. beds Very Very hard uncomforable

  • Stayed April 2014, travelled with family
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Helpful?
1 Thank Jude H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review, 21 May 2014
Thank you for your review of Arrowwood! We appreciate your comments and where we can improve our facilities and service. I'm pleased you enjoyed your room. I'm sorry you thought our hotel beds were too hard. We normally receive very positive comments about our beds. I also apologize if the children's activity pool was cool in the indoor waterpark. We try and keep the water temperature and air temperature very warm so it can be enjoyed. Thank you for bringing it to our attention.

Thank you again for your feedback! We hope you return to Arrowwood soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • Any
English first
Fargo, North Dakota
1 review
Reviewed 13 April 2014

My wife and I hadn't gotten to take a honeymoon after we got married and are still planning one out so we decided to do somewhere fun for our first anniversary. She came with with this place. Just an hour and a half away from Fargo it was just far enough away to feel like a get away but close enough to not take too much of our time together getting to our destination. The room was clean and comfortable. We had a view out onto the golf course. We are in the case and the service was fast and professional the food was also good. The water park was fun even for us adults. The massages we got with our package were amazing. We had a great time and have recommended it to others since.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Brent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review, 21 May 2014
I'm so happy you enjoyed spending your anniversary at Arrowwood! Thank you for choosing to to spend your special day with us! We are pleased you enjoyed your room, our food, the service and even the waterpark!

I'm glad you enjoyed the spa package! Thanks for recommending it to others!

We hope you spend every anniversary with us!
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Morris, Minnesota
1 review
Reviewed 13 April 2014

Our family needed a relaxing break from a hectic life. We were able to have a wonderful room with a porch that looked over the beautiful lake. We went during the off season and it was nice and quiet. The restaurant was lovely with the massive wall of windows looking over the beautiful lake. The staff were always friendly, helpful and professional. We enjoyed our stay so much that we didn't want to go home. Our room had some nice furniture that we wanted to take home with us! LOL! No, we didn't do that!

  • Stayed October 2013, travelled with family
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Helpful?
Thank Debra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review, 21 May 2014
Thank you for the wonderful review! We appreciate the nice comments about the staff and friendly service. We share these comments with our staff and they love hearing the positive feedback. We hope you serve you again soon!
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Watertown, South Dakota
1 review
Reviewed 13 April 2014

If you like tennis they have two indoor courts great time to get other tennis players together and spend some time playing tennis no xtra fees for tennis!! just reserve your time and play
truely a blessing to our family we did not use the water park as our kids are older however it is awesome lots of great memories going to arrowwood in the past years easy check in... movies and games for kids ,they truely go the extra mile to make sure your stay is a good one!!

Room Tip: if you play tennis ask for a room near the front desk area, however a liitle more exercise to get to...
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  • Stayed March 2014, travelled with family
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Helpful?
Thank dave v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review, 21 May 2014
Thank you for the great review and feedback! We appreciate hearing from our repeat guests! We appreciate all the years you've been coming to Arrowwood Resort! See you again soon!
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Thief River Falls, Minnesota
1 review
Reviewed 12 April 2014

Our family of 7 adults and 6 children stayed in a ground-floor town home from Fri.- Sun. in February. This was our third stay in the town homes. We had 4 bedrooms and 3 baths which accommodated our four different families very nicely. The children were ages 5-11 and they loved playing on the snowy hills, ice skating on the outdoor rink, and, of course, we all made two trips to the water park attached to the hotel. The water park and the pool was cooler than usual.

We made a campfire in the fire pit right outside our door and made s'mores. The wood and roasting sticks were provided right by the fire pit. We appreciated the stacked washer/dryer so everyone could go home with washed suits, beach towels and play clothes. One single soap box is provided so bring with extra laundry soap.

The kitchen is sufficiently stocked, but some of the pans and utensils need replacing. It would be nice to have a large flat rug in the entry as we had a lot of melted snow, etc. from all of our boots, etc. and we were always trying to wipe it up.

This is a great place for keeping your whole family together in one area for quality family time. We will go there again some day.

  • Stayed February 2014, travelled with family
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Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review, 21 May 2014
Thank you for taking the time to write a review about your recent stay in our townhomes! We are so happy you enjoyed your stay with us. I appreciate the feedback and have alerted housekeeping to replace the items you suggest, including an entryway rug!

Arrowwood is a great place for spending quality time with your family! Thank you again for the super review!
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Chicago
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 April 2014

I was in town for a meeting and stayed here because the Hampton Inn (close to my meeting) was sold out. It's close to town and the setting is beautiful. Even though I was there when it was cold, I can imagine it's great in the summer.

My room (room 528) was comfortable and the only two complaints I have is that the paint on the bathroom door toward the bottom was pealing off and it was hard to make it really cool in the room at night without cracking the door open.

The staff is very attentive.

I didn't have a chance to eat there but they do have a restaurant.

Room Tip: The bar is on the 5th floor - you may want to choose a room that is away from it. I wasn't close...
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  • Stayed April 2014, travelled on business
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Helpful?
Thank JumpRiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review, 21 May 2014
Thank you for the review and the feedback. I appreciate the comments on where we can improve as well as your comment about our attentive staff. I hope you return to the resort in the future, for business or pleasure!
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Fitchburg, Wisconsin
Level Contributor
577 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
Reviewed 3 April 2014

My stay at Arrowwood was twofold, I organized an event that occurred in the conference center and stayed the night after, said event. Katie Jo and her team were a joy to work with in planning and executing our event in their space. Everything was perfect- the set-up, the food, the entire evening went off without a hitch. One of the greatest team of event people I've worked with. After the event it was so great to walk to my room and relax. The rooms are modern, well kept, spacious, and very clean. An affordable breakfast is offered in the onsite restaurant. Great resort for a formal event!

Room Tip: Ask for a room with a view of the lake.
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  • Stayed February 2014, travelled on business
    • Value
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Helpful?
Thank JesseWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review, 21 May 2014
Thank you for the great review! It's awesome to hear from an event planner on TripAdvisor!
We host hundreds of events a year. Thank you again for spreading the word about meetings and events at Arrowwood and the wonderful comments about our facilities and staff! See you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arrowwood Resort & Conference Center

Property: Arrowwood Resort & Conference Center
Address: 2100 Arrowwood Ln NW, Alexandria, MN 56308-9063
Region: United States > Minnesota > Alexandria
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Alexandria
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Arrowwood Resort & Conference Center 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Arrowwood Resort And Conference Center
Arrowwood Hotel Alexandria
Arrowwood Resort Alexandria
Alexandria Arrowwood Resort
Arrowwood a Radisson Resort Alexandria
Arrowwood Alexandria

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