We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not quality inn standard”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Quality Inn & Suites
Ranked #1 of 2 Hotels in Arden Hills
Certificate of Excellence
Reviewed 7 August 2013

Listed as a newly remodeled quality inn we anticipated the usual quality inn standard and even a little above the usual fair. what we found was a below standard super 8 that had a superficial makeover. . The room was tainted with smoke, although carpeting and furniture were new, it was the smell that can only happen after years of allowing smoking in the room. The breakfast was just awful, hard boiled eggs (frozen) and returned to breakfast area each day. limited yogurt dispended, 2-3 maybe and no more for day. Elevators were not upgraded, sounded like they would fail every time you entered and started to move. The manager was pleasant and responsive

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank soccerdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (67)
Traveller rating
Traveller type
Time of year
Language

61 - 67 of 67 reviews

Reviewed 3 August 2013

I had a good experience staying here for multiple nights. The only negative thing is that the room was pretty small (or, more specifically, the furniture is too big for the room). It appears that the hotel has put a large queen size bed, big entertainment center and good-sized desk in a room originally designed for twin beds and no desk.

However, that annoyance is more than overcome with lots of positives: An incredibly fast elevator, good hot & cold breakfast, good lighting, very convenient location with nearby restaurants and shopping, fast internet.

I'd stay again.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelingMan446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

I have stayed her on business a few times I must say their new manager Brittany is amazing. Her customer service is out of this world. Everything in their rooms are band new. Housekeeping does a really good job. Rooms are very clean.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank eric b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

The property is now a Quality Inn and when we arrived the trainer for QI was in-house to get the employees up to speed, but our credit card bill still said Super 8. The hotel charged us an energy surcharge and wouldn't remove it although they said starting the night we checked out there would be no surcharge. (Supposedly it was a Super 8 thing, but they said it was a Quality Inn we were staying in - so much for winning over customers.)

The property was clean and the bed was comfortable although it is extremely high and you wouldn't want a child to fall out of it. Anyone shorter than 5'5" will have to hop up on the bed to get in. The breakfast was ok.

The main problem we had with our room (2 queen beds) was that the room is small and the one bed that we wound up sleeping in (for a variety of reasons) was about 5 inches from the air conditioner. Without the a/c on, the room was hot and stuffy, so we had to run it, but needed to put something on it (we used our cooler!) to deflect the air from blowing directly on the person sleeping on that side of the bed. In hindsight we should have slept in the other bed which was jammed up against the other wall, but if there are 4 people in the room, someone will definitely have air blowing directly on them all night.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank TravelinTays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

It appeared to be recently updated and newly landscaped. Job well done. We did not notice much noise from our room and the room itself was very comfortable. Beds are a little high..some people will need help with that. We have 2 dogs and the charge for the dogs was low enough we could afford to stay here. Normally we have to stay at VERY cheap motels because we can't afford $25 - 50 per dog per night. Non-smoking and didn't notice any smoke smells.
The only negative - no matter where we stay, we always pick up after our dogs. They do not tear things up. We did notice that in one area outside one of the doors, someone was not cleaning up after their dog. As we checked out we noticed a new sign with a new policy....no pets. We asked about it and apparently someone else staying there with a dog (or dogs) had destroyed the room and left something "very disgusting" in the room. It really aggravates me that the irresponsible pet owners, make it difficult for us responsible ones to find a good place to stay at a reasonable price.
But I would highly recommend if you don't have pets. Good price. Clean. Friendly staff. Very helpful and allowed us an early check in.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank bluegrasslady77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014
Google Translation

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Roelfel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dharmesh B, General Manager at Quality Inn & Suites, responded to this reviewResponded 29 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014
Google Translation

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ebarghi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dharmesh B, General Manager at Quality Inn & Suites, responded to this reviewResponded 29 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Arden Hills
0.3 mi away
Best Western Plus St. Paul North/Shoreview
0.3 mi away
Hilton Garden Inn Minneapolis St. Paul-Shoreview
2.5 mi away
Country Inn & Suites By Carlson, Roseville, MN
Show Prices
Show Prices
Show Prices
4.9 mi away
Country Inn & Suites By Carlson, Shoreview
2.3 mi away
Homewood Suites Minneapolis - New Brighton
3.3 mi away
Radisson Hotel Minneapolis/St. Paul North
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 1125 Red Fox Rd, Arden Hills, MN 55112-6945
Phone Number:
Region: United States > Minnesota > Arden Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Arden Hills
Price Range: £61 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Booking.com, TripOnline SA, Hotels.com, Ebookers, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Arden Hills
Super Eight Arden Hills
Arden Hills Super 8
Arden Hills Super Eight

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing