You don't have much choice in Cotonou, but that does not excuse bad treatment of customors. The location and rooms are fine, but the reception staff were rude and I could never talk to a manager as they were always unavailable. I asked to have a double billing for breakfast removed from my bill, but frankly gave up as at some point there was just no point in aruguing with such rude staff and there was no-one reasonable availalbe to talk to. Frankly, I expect better service.
The wifi did not work, I was asked to wait for a technician to come. Guess what? He never did.More
- Free Wifi
- Free Parking