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61 - 66 of 231 reviews
Reviewed 6 February 2014

We enjoyed our stay at the Novotel. The location was quite good, breakfasts enjoyable, and the grounds were quite nice. Service was good particularly if you have some French language. That really goes a long way. Internet a bit slow. On the whole we liked our stay and would recommend the hotel.
The rating ofcourse , is relative for Cotonou.

  • Stayed: January 2014, travelled as a couple
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Thank dentdoctraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

A Novotel like anywhere else in the world, except close to a tropical beach.

We took the mid-night flight back to Europe, and expected the hotel to allow us to stay a couple of hours longer - like so many other hotels in similar situations allow you to do (the best hotels we have stayed in did not charge anything, some hotels charge up to 50%). No such luck for us this time: we had to pay the full price. Big disappointment

  • Stayed: December 2013, travelled with family
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Thank Wim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this reviewResponded 1 January 2014

Dear Sir,

We would like to first wish you and your loved ones a Happy New Year 2014.

We have received your comments for which we greatly thank you.

We have well noted your remarks and be rest assured that they are well analysed and looked through to find a suitable solution for customers facing the same as you did for your late departure.

We would like to sincerely apologize for the bad experience you faced while staying at Novotel Cotoou Orisha.

When next you come to Cotonou, please contact us directly.

While wiating to welcoming you once more at Novotel Cotonou Orisha,

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

Great Location, quick service and excellent breakfast. I quite enjoyed my stay here. On the second day I had an asthma attack and the hotel staff were very supportive in me getting treatment and medication.

Great location too.

  • Stayed: December 2013, travelled on business
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Thank BudowTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard R, General Manager at Novotel Cotonou Orisha Hotel, responded to this reviewResponded 26 December 2013

Dear Sir,

We greatly thank you for your comments.

The whole team joins me to assure you that your well-being and your confort are our aim.

While waiting to welcoming you once more at Novotel Cotonou Orisha,

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Richard R, Manager at Novotel Cotonou Orisha Hotel, responded to this reviewResponded 26 December 2013

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Reviewed 22 November 2013 via mobile

Was there for official 2-day event. Service was certainly up to standard. Restaurant and bar compensate for a certain lack of charisma in the overall structure (rooms, especially: they are ok but probably too formatted on French standards). Location is super.

  • Stayed: November 2013
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Thank civet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard R, General Manager at Novotel Cotonou Orisha Hotel, responded to this reviewResponded 26 December 2013

Dear Sir,

We have received your comments and thank you greatly for those kind words.

The whole tream joins me to tell you that your well being is our aim and we do everything possible to achiev such.


While waiting to welcoming you once more at Novotel Cotonou Orisha,

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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