I am sorry to write this review but our stay here was grim. A hotel that allows its public corridors to be littered with old fag butts and planters filled with them is surprising. The whole place is very very tired, but it was the dirt that shocked us. The bed smelt of stale sweat not surprisingly and we did not put anything on any surface in the bathroom. The bedroom had an enormous modern television. We felt the money would have been better spent on more cleaning staff!
- Official Description (provided by the hotel):
- We are a 4 star hotel, centrally located y very comfortable. We count with suites, double suites, double rooms with two large beds, and single rooms with one large bed. All our rooms have T.V. cable, minibar, air conditioning, Wi-Fi, telephone with direct dialing, and desk. Our establishment counts with parking, pool, Jacuzzi, gym, restaurant, business center and meeting room. We have 27 years in the market and underwent a major remodeling in 2017. ... more less
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- Also Known As:
- Arenal Hotel Santa Cruz