I read through a few reviews before our stay and have to agree with several comments. This is a strong 3 star hotel, not 4. Of course you get welcome towels and transport...all hotels do that. But unfortunately there is a cultural attitude at this establishment that shuffling along at snails pace and doing bare minimum is sufficient. Our hotel rooms weren't ready for our arrival, they had us booked to arrive the day we were leaving, but eventually they sorted it out. I had booked a spa treatment, which had been confirmed by email two weeks prior to arriving but they couldnt find it at reception and we had to change times which didn't really suit us. When we went to the spa, they explained that reception had misspelled my name (by one letter) which is why they couldn't find it...really how hard can it be to look at a confirmed time and the name beside it and not see the similarity between Jodi and Jody !!! I had a confrontation with one staff member who wasn't able to answer a quick question "because she was busy" but her busy-ness was standing there waiting while another patron was reading through tour options. Anyway, my rant is as much for the GM to work on staff attitude, as it is to say, stay here, but adjust your expectations accordingly. And definitely book a spa treatment...the massage was fantastic and the staff there were excellent.
- Official Description (provided by the hotel):
- Cresta Mowana Safari Resort & Spa situated on the banks of the mighty Chobe River in Botswana is one of southern Africa's sustainable tourism destinations where luxury exists in harmony with nature, providing a unique location from which to explore the magical wonders of untamed Africa. Game, including herds of elephant, antelope, giraffe, zebras, lions, leopard and many more, roam freely in the nearby Chobe Game Park. Sunrises and sunsets in this part of the world, with the Chobe River and Namibian flood plains as a backdrop are the substance of dreams. Birdlife is in abundance. Bird species unique to this part of southern Africa can be seen on the property as well as on the banks of the Mighty Chobe River. Facilities at Cresta Mowana Safari Resort & Spa include 110 luxury air conditioned bedrooms and 4 suites all with river views, a 9 hole golf course and fully equipped spa. Each guest room has a private balcony. In these tranquil surroundings you will come to experience true comfort, superb accommodation, gourmet cuisine and African inspired menus and only the best in personalised 'African-style' service. Play a round of golf on the famous golf course or enjoy bird watching on the banks of the mighty Chobe River. Take time to interact with the un-spoilt natural and beautiful surroundings while enjoying a leisurely massage at the Mowana Spa. All 110 bedrooms and four suites boast spectacular river views and have been tastefully decorated in an ethnic style to compliment the natural ambiance. Both the Serondella Restaurant and Savuti cocktail bar overlook the Chobe River and Namibian flood plains, the ultimate place to watch the abundant wildlife gathering at twilight. The Spa at Cresta Mowana is beautifully designed, featuring natural textures and ethnic elements. It is in harmony with the surrounding Chobe National park, a serene space that offers sanctuary from the stresses of life. With four private treatment rooms complemented by a raised deck overlooking the mighty Chobe River on which open air pampering sessions are highly recommended, the Mowana Spa offers state of the art facilities and a range of Clarens treatments and therapies that will have you spoilt for choice. Life doesn't get much better than this. Day trips can be organized to Victoria Falls, just 80 kilometres away from Cresta Mowana Safari Resort & Spa. ... more less
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- Also Known As:
- Mowana Safari Hotel Kasane
- Mowana Safari Lodge