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“Staff goes out of their way to please” 5 of 5 bubbles
Review of Chobe Marina Lodge

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Chobe Marina Lodge
Ranked #1 of 4 Kasane B&B and Inns
Certificate of Excellence
Los Angeles, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Staff goes out of their way to please”
5 of 5 bubbles Reviewed 17 April 2014

Love the renovated rooms and beautiful lobby area. It's rustic wood, ostrich egg lamps, and hand painted tiles are totally in harmony with the beautiful setting along the Chobe River. Since they have their own dock it's very convenient for afternoon sunset cruises which are spectacular! We did them both days. The service in the buffet restaurant was very good. Food was really good, there is a salad bar with every meal, cooked vegetable and lots of other choices. One night they had a BBQ and another night they did a lemon roasted chicken which was really good! Bernhard goes out of his way to please and so does the rest of the staff. Our only complaint was the gaping hole in the mosquito netting which I stitched up with my sewing kit. Since they have excellent air conditioning and fans though the mozzies weren't really a problem. We enjoyed the relaxing pool area although water is not heated.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank afriendla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malcolm R, Chief Operating Officer at Chobe Marina Lodge, responded to this review, 8 May 2014
Thank you for the compliments with regards to our newly renovated rooms. Our reception area does blend in well with the surrounding area. We are happy you enjoyed our meals. We are very proud of our team, who indeed try to meet our guests expectations. Thank you for attending to the hole in the mosquito net – your unexpected service to us much appreciated! My apologies there was hole in the first place.
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399 reviews from our community

Traveller rating
    200
    127
    47
    14
    11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
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  • Dutch first
  • English first
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English first
Durban, South Africa
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 14 April 2014 via mobile

Dear Bernhard and staff,
Thank you very much for all your help and effort to make our stay one of the most amazing experiences I ever had in Botswana. Your new rooms are fantastic, your food is outstanding and your service was very skillful and professional. We just had an awesome experience and look
forward coming back again soon. The activities on the Chobe river and the game drives were a delight. Everybody was so excited and loved Chobe Marina Lodge a place home from home.
Thank you very much
Ralf Doepke
Breath of Africa

Stayed April 2014, travelled on business
Helpful?
Thank RalfDurban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malcolm R, Chief Operating Officer at Chobe Marina Lodge, responded to this review, 16 April 2014
Thank you for the compliments, as always it was great seeing you again Ralf, we are happy your trip was successful and we will keep the wine on ice for your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beechgrove, Tennessee
Level Contributor
356 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

Chobe Marina Lodge provides a comfortable and lovely room that is more like a condo than a hotel room. Great views of the Chobe river from your own raised deck or through the large sliding door. The food provided in the restaurant was varied and excellent, including local selections (eg.warthog and ostrich) grilled for you as you watch. For those with less culinary curiosity other selections are plentiful as well. The service in all areas was exceptional and very friendly. The lodge itself is only part of the attraction since boat cruises on the Chobe river and game drives in the Chobe National Park leave directly from the lodge. Both the game drives and the cruises provide up close encounters with an amazing number and variety of wild animals in the park and on the river. You'll see lions, elephants, zebra, impala, warthogs, giraffe, hippos and more. The guides all speak excellent English and are certified experts on plants, animals, birds and insects on the river and in the park. We were sad when it was time to go home!

Room Tip: Ask for a room with a clear view of the river itself
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TNBOY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malcolm R, Chief Operating Officer at Chobe Marina Lodge, responded to this review, 16 April 2014
Thank you for taking the time to rate Chobe Marina Lodge on trip Advisor, it is much appreciated. It is so rewarding for myself and my team when our guests leave after having such a wonderful experience and stay with us. We appreciate your compliments and the fact that you chose to highlight so many of the attributes of our lodge. Warm regards from our special spot in Africa…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaufort, South Carolina
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

We were very favorably impressed with this hotel. The photos in the website don't do the lobby and public space justice - great impression on arrival. Rooms are in cottages rather than in the main lodges, which provides more privacy with a little more walking. Safaris/boat rides were handled very well, with experienced, fluent guides. We were fortunate enough to see lions because our guide heard about them on the radio and hustled to the spot while they were still there. Meals were outside buffets, good surroundings variety of food.

Room Tip: Most cottages have two suites, so let hotel know if you have multiple groups staying together. Also...
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  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malcolm R, Chief Operating Officer at Chobe Marina Lodge, responded to this review, 7 April 2014
Thank you for the positive feedback, it is always rewarding when a guest expectations are exceeded and we pride ourselves in achieving that. Our lodge is indeed a gem and the Chobe area delivers a fantastic safari experience which we are always happy to share with our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Francistown, Botswana
1 review
5 of 5 bubbles Reviewed 28 March 2014

am so happy with your service that i fail to give you tips or guidelines.the staff has good customer care and smile all the time.all is well guys nad keep it up.you can provide diferent fish with all lunches and dinner so that we can really feel we're by the river bank and we can fish anytime we feel like it.

Room Tip: everything was in order and was suprised by the netting on the beds.keep it up !!
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  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Eunice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malcolm R, Chief Operating Officer at Chobe Marina Lodge, responded to this review, 1 April 2014
Thank you for the wonderful comments; we appreciate you taking the time to rate your stay with us on Trip advisor. We are always looking for ways to better our service levels and will certainly consider your suggestion with our meals and having more fish choices during our lunches.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lobatse
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 March 2014

The Lodge was absolutely amazing,the activities were lovely. i enjoyed the boat cruise more than anything,but wished we had covered more areas,like towards Mowana. the game drive was worth it,i was looking forward to seeing a lion,but in future cause i am comin back soon!!!

Room Tip: Its a pity the mosquito net in my room was blocking my clear view of the TV. But otherwise my room w...
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Beauty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malcolm R, Chief Operating Officer at Chobe Marina Lodge, responded to this review, 27 March 2014
We are delighted you spent the night with us and that we were able to meet your expectations. We do have a wonderful property and the staff are amazing. Should you ever find yourself coming back to Africa please let us know so that we can give you a huge Chobe Marina Lodge welcome back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

We accidently ended up with a night at the Chobe Marina Lodge after a flight mix up. We had already had 2 nights at the Chobe Safari Lodge so had something to compare it to.

The Marina lodge was much nicer than the Safari lodge - if we returned we would come back to the Marina lodge. The buffet meals were also very good.

The standard room / rondavel is huge - queen size bed, bathroom with a bath and even a living room area with TV and bar fridge.

Very close to the local supermarket and atm.

The pool area and pool bar are fantastic! Staff are also very helpful and friendly.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BWilliamson87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malcolm R, Chief Operating Officer at Chobe Marina Lodge, responded to this review, 3 March 2014
We are delighted you spent the night with us and that we were able to meet your expectations. We do have a wonderful property and the staff are amazing. Should you ever find yourself coming back to Africa please let us know so that we can give you a huge Chobe Marina Lodge welcome back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chobe Marina Lodge

Property: Chobe Marina Lodge
Address: Chobe River, Kasane, Botswana
Region: Botswana > North-West District > Kasane
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 B&Bs / Inns in Kasane
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Chobe Marina Lodge 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Chobe Marina Hotel Kasane

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