The place was nice enough. People were pleasant and the room and pool was good.
It was not until we were about to leave at 7 in the morning that things turned sour. The eftpos machine was not working (we had no cash,because we were going home that day). The driver taking us to Phomn Penh, drove us to a bunch of ATMs, none which worked. We tried to give our credit card details to the hotel, but he did not understand that you could use a credit card without the actual card. This chaos went on for half an hour, when our driver said it was too late and we had to get off the bus. We have now missed our flight back home, because of the stupid credit card machine not working.
It was completely ridiculous and unacceptable. We would not reccomend anyone staying here. The lack of service and accountability will not be tolerated and should change ASAP.
- Official Description (provided by the hotel):
- Our property is a peaceful haven with an intimate atmosphere; a harmonious blend of Khmer hospitality, Japanese taste and French flair, conveniently located about 5 minutes from the old market. The accommodation consists of a small number of well-equipped, stylishly furnished and warmly decorated, traditional rooms. There are several cozy cabanas facing our pool in the bamboo garden. ... more less
- Reservation Options:
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- Also Known As:
- Antanue Angkor Villa Hotel Siem Reap