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“Great hotel” 4 of 5 bubbles
Review of Pavillon d'Orient Boutique-Hotel

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Pavillon d'Orient Boutique-Hotel
Ranked #21 of 339 Hotels in Siem Reap
Certificate of Excellence
Paris, France
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great hotel”
4 of 5 bubbles Reviewed 16 July 2012

I chose this hotel because of its very high TripAdvisor recommendations, and I was quite pleased with it. The hotel is in impeccable condition, with large rooms and I had a great balcony/porch with my room. The staff were tremendously good. The air conditioning worked well, which is very important in July in Cambodia. They provide free car transport to and from the airport, and free tuk-tuk's. The hotel is about 3-4 kM from the active area around the OldCity/Pub Street, which has an advantage in being quiet. I didn't stay in those areas, but I expect that they were louder.

However, we sometimes had a difficult time explaining the location of the hotel to tuk-tuk drivers. So I recommend this hotel highly, and I also recommend the food served at the hotel. If you stay there and take a tuk-tuk into town, you should either plan ahead for a return tuk-tuk (provided by the hotel), or bring one of their cards with directions to a driver.

  • Stayed July 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DandS303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,003 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Jindera, New South Wales, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 16 July 2012

This is a wonderful place to stay. The staff are all really warm and welcoming, and they love to have a good laugh. Fresh tropical fruit in your room everyday: mangosteens, tiny bananas, longans was a real treat. i loved the contemplative bedtime story left on your pillow every evening. Our personal tuk-tuk driver was a real treasure, he was funny, he was always there on time and he really looked out for us. i would recommend this place for lone travellers, couples and families, they catered really well for all types of travellers

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 265Curlew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinay Traveler
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 July 2012

I picked this hotel purely on Trip Advisor's recommendation and we couldn't have been more delighted! The Pavillon Orient whisked us away to a more romantic time and place. The staff was the epitome of friendliness and service. The food was fantastic! The room and the rest of the place was so unforgettable, we really didn't want to leave! You 'll never get a better deal than this. I am recommending this to anyone who will listen! The manager Sebastien was such a dear, it's no wonder this place is tops!

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ana5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 15 July 2012

Well, my wife and I just left Pavillon d'Orient this morning. We were sad to leave. After reading all of the glowing reviews on Tripadvisor I decided to book three nights here for our stay in Siem Reap, on our Cambodian holiday celebrating our 20th wedding anniversary. We were not disappointed at all. In fact, this hotel has now become the standard of perfection for all other hotels to attempt to attain...

From the first moment we walked through the airport's door, we experienced beautiful helpful service. We were picked up from the airport in a lovely, clean Camry. The hotel is only about 15 mins from the airport and gave us a chance to see the area. Through the hotel gates we were seated in the foyer area, given a lovely refreshing lemongrass drink and given a lovely presentation by Kunthea about the hotel. All of the workers are so gracious and friendly. It's amazing.

Our room was on the second floor with a balcony and a great view of the pool and garden area. There is an attention to detail in the rooms and the hotel restaurant that I have never seen before. For example, the two teacups and spoons are placed exactly right. The washcloths in the bathroom are folded artistically. The bed is made in such a beautiful fashion. Down in the restaurant, one of the waitresses (Sari?) is constantly adjusting the fruit, with a very attentive eye on guests to make sure every need is met. Again - amazing. The TV was good. Maybe the only negative is that the bed is a little hard. But that seems to be the style in Cambodia. The shower was powerful and huge. The bath was lovely. Water was hot. It was a lovely room.

The restaurant: the breakfast (included) is fabulous. A great choice of fresh fruits and tea and coffee, french toast, bacon, pork sausages, your choice of eggs, etc. makes it possible to eat a big breakfast and then save money on lunch. The choices for other meals at the restaurant are also good with very cheap prices (around $5 a meal). But the service in the restaurant was perfect. I have never experienced anything like that before.

The pool was lovely and warm. It was very relaxing to swim and then lay on a garden reclining chair. The whole garden area is exceptionally clean and fresh.

We loved the inclusion of a tuk tuk driver. Our driver (Saron?) was great - a lovely, friendly, young man with a great sense of humour. Very helpful. He was always available to take us wherever we wanted. It was good to not have to get another tuk tuk driver...

Mrs Philly at the front desk was a beautiful helpful young lady, with a fantastic sense of humour. We had some good conversations with her. It's great to be in a hotel where you are recognized and are able to interract on a personal level.

When we would return from our evening meal we would find a little scroll with a "bedtime story" to read. The stories are Cambodian folk tales. We loved that! Just a little detail that made our stay at Pavillon D'Orient so special.

We had massages at the spa twice. Very lovely. We were spoiled! :)

I don't know what else to say. I'm sure this sounds exagerrated, but it's not. This little hotel is perfection. We can't wait to return. Next time we'll bring our children.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maxnhannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 July 2012

We returned to this hotel after a wonderful stay last year. Once again everything was perfect. The unlimited access to the tuk-tuk driver, all day breakfast and excellent service and facilities make this hotel exceptional value for money.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R_J_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 13 July 2012

An absolutely divine hotel with amazing service. We received an email the day before we arrived asking for details of our arrival, so they could pick us up! The hotel is a beautiful French colonial style, the rooms are large and beautifully furnished, all have a balcony overlooking the lush gardens and pool. You also get free transfers to and from the airport, and free tuk tuks for you entire stay as well as a free massage! The tuk tuk driver is at your disposal and carries an cooler containing cold bottled water. The hotel is about 10 minutes by tuk tuk from the centre of town, which is a plus. For US$110pn, it was fantastic value, plus we got a late checkout at 4pm for no extra charge. The hotel staff are incredibly helpful, organised and committed to making your stay as comfortable and enjoyable as possible. A huge recommendation from me!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aussie_traveller097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
navan
2 reviews
5 of 5 bubbles Reviewed 12 July 2012 via mobile

We enjoyed every moment staying in this hotel. The staff were the friendliest and most welcoming staff. Having a tuk tuk driver was a fantastic bonus. I recommend our driver mr reach-he showed us everything we needed to see, and always with a smile!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kieran_brassil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pavillon d'Orient Boutique-Hotel

Property: Pavillon d'Orient Boutique-Hotel
Address: Road no 60 (rd to Angkor), after Psah Leu market, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Siem Reap
#6 Romantic Hotel in Siem Reap
#18 Spa Hotel in Siem Reap
#25 Business Hotel in Siem Reap
Price Range (Based on Average Rates): £
Number of rooms: 18
Reservation Options:
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Also Known As:
Pavillon d`Orient Boutique Hotel Siem Reap

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