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Pavillon d'Orient Boutique-Hotel
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Reviews (2,163)
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Reviewed 13 April 2009

This hotel is amazing, if a litle out of the way. You come down a side road in Siem Reap town and are dropped off at a 'complex' wall and front gate. And then walk in to an amazing hotel/compound.... that in time time, you see is a total zen oasis.

The staff are just incredible; so gentle and kind. Most mornings... we would have breakfast and wave over to Sebastien (Manager) or Sophath (assistant) on the front desk. And they would just stand there grinning manicly from ear to ear back, and waving at us. Yeah!

Siem Reap is amazing. It takes time to get your head around the scale of things. While Angkor Tom had a population of 1,000,000 in the middle of the jungle a thousand years ago, London had just 50,000. Sebastien and Sophath will sort out exactly what you want to see and in what order (according to how much you are into temples!), transport everything, every day...

When you get get tired (and you will get templed out) , go for a feet massage at $5 an hour in town (at Dr Feet). The hotel also does treatments in it's spa for something like $8 an hour which is insanely cheap for the quality of the facilities....

The food was amazing. In the restaurant and also in town. Ok look, cut a long story short; I have reviewed many hotels on TA.... This place is like 20 rooms, colonial, boutique, bit on the fringe of town (but charming transport is provided free)... an exceptional place to stay... mostly down to the rooms and staff.

Hello to Mr. Boren (badge #4722), the tuk-tuk driver that was provided and included in our room-rate during our stay... what a lovely chap...

Amazing trip... I would visit Siem Reap again at the drop of a hat, and if I did, I cannot imagione staying anywhere else.

Jon
Singapore (ex-London)

  • Stayed: April 2009, travelled as a couple
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Thank LondonGenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2009

I tried this hotel because it was rated # 1 on TripAdvisor and was not disappointed. It is a fabulous boutique hotel that does everything right. Some visitors may prefer a location in the center of Siem Reap, but frankly, Siem Reap is turning into an unattractive small city. Better to have a free tuktuk at your disposal.

  • Stayed: April 2009, travelled solo
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Thank SFtraveler21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2009

This nice 19 rooms boutique hotel is certainly one of my "Coup de coeur" since I am in Asia. For the price, you get free breakfast, free tuk-tuk, free pick-up at the airport (My wife, my 2 kids and I + my parents). They supplied an extra bed + baby cot at no charge. The hotel is well located between the temples and the city. They also offer cheap and good massages and they have a nice pool. The staff is very nice also!

  • Stayed: April 2009, travelled with family
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Thank expatsing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2009

My wife and I chose the Pavillon d'Orient from the tripadvisor reviews and while I assumed it would be good, nothing prepared me for just how lovely an experience it would be. The rooms are incredibly luxurious - not in a bling bling OTT way but in being very romantic, having lots of nice little touches, a beautiful bed and a huge plasma tv. The whole atmosphere of the hotel is so calming and the swimming pool is stunning. We stayed for 4 nights and had Mr Peoh as a driver for the whole time. He was so friendly and helpful and we'd definitely recommend him. The hotel also arranged for us to go on a boat trip to a village on the Tonle Sap which was an amazing experience. The staff as a whole were simply wonderful. Incredibly, genuinely friendly yet in a totally unobtrusive way. We never ate at the hotel (except for lunch) as we always got a tuk tuk to town where we had stunning meals in the FCC, Madame Butterfly and AHA - but at the end of the night it was always nice to go back our oasis. As you can tell, we absolutely loved everything about this hotel and just thinking about it now makes me want to go back!

  • Stayed: February 2009, travelled as a couple
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Thank libero7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2009

From the moment we made our queries through emails to the hotel, Sebastien had helped us with our questions efficiently had never once failed to reply our mails. He had also helped to plan our itinerary as this was the 1st time we visit Siem Reap. We knew by then that our choice of our hotel and advices given by other travelers in TA were not wrong.

When we arrived at the hotel, we were greeted with polite staff and were given cold tea and towels to freshen up. Staff paid detailed attention to your needs and greeted every guests politely.

The Room – The room and bathroom were big and roomy. Room was neat and clean and there was a mini safe in the room. Complimentary bottled water was provided everyday and fresh towels were sufficient. Complimentary fresh fruits were given everyday in the room as well. We were able to connect to the internet in our room through WIFI though Sebastien did mention that we might not be able to get the signal because the area of the WIFI is around the reception area. There were also 2 computers in the reception area for guests use. Our room overlooks the pool area and it was nice. We did not use the pool because we were too tired at the end of day. But we saw that the staff cleaned the pool every morning without fail even when it rains.

The service – The service provided by the tuk tuk driver and the hotel staff were beyond expectations. We had Mr Peoh (not sure if I have his name spelled correctly) as our tuk tuk driver and he was a very very nice man. He was a quiet guy but he was always punctual and extremely patient. Although we had some kinda language barrier but that was not an issue. He would send us to anywhere we want and never had us go somewhere we never want to go. At the end of the day, he would also send us safely back to the hotel. The restaurant staff paid detailed attention to dinning guests as well. Breakfast was fine and their lunch and dinner menu was good also. We had dined at the restaurant a few times and their food is good! Environment was quiet and peaceful and it was very comfortable dining at the restaurant.

The Spa- We tried the spa twice and it was good too. Spa was simple and had two massage beds. It was clean and the staff was experience too. We prefer the aromatherapy massage to the Khmer massage though, because the latter was a bit painful at times. 

Overall, we were very pleased with our selection of this hotel. We were not once disappointed at all and were very glad that the staff had sincerely had us stayed with them. At the end of our stay, we were surprised by their additional little gifts. My husband had accidentally wore their slippers to the airport and thought he was wearing his own, we quickly made a call back to the hotel and they had their staff delivered his slippers to the airport to us within 20 minutes. We were so apologetic that we had to trouble them to bring us back the slippers but we really appreciate their kindness. Thank you so much Pavillon D’Orient’s staff and Sebastien. Keep it up!

  • Stayed: April 2009, travelled as a couple
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1  Thank snoopy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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