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“Wrong choice!”
Review of Palm Garden Lodge

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Palm Garden Lodge
Ranked #108 of 279 Speciality Lodging in Siem Reap
Los Angeles, California
Level 3 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wrong choice!”
Reviewed 11 May 2013

I booked 2 nights but left after one. I was in room 105 I think, it's a 2 twin bed room that's outside attached to the building. Only slept for 3 hours because dogs barked and fought outside like crazy all night. There's no soap, no towel. When I turned on the faucet it dripped out from underneath and splashed on the floor and it hits your legs. The "sheets" are of some weird polyester, it's thick and extremely unpleasant especially when the electricity goes out making the fan quit and essentially turning the room into an unbreathable sauna. The material just makes your sweat sit there and make you wet. The bed and pillow was also permeated with the sweat stink of everyone else that previously suffered there so I stank of it from head to toe. I also had the worst attack of mosquitos. I left with 16 fresh bites. Such a bad experience that I fled and went somewhere more expensive but it was well worth it.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miship00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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368 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Plymouth, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 April 2013

We paid $8 a night for the room, including breakfast. The room was quite large, clean, mosquito screen over window, good sized bed, wall fall, small fridge, tv and ensuite.
The breakfast was fine - bread and fried eggs. We also booked the tuktuk driver there to take us around the temples which was a great experience, he was always smiling and friendly.
All staff were polite and friendly, particularly the manager/owner who was always willing to answer our questions.
We found it to be great value for money and in a quieter part of town, although still within easy walking distance to the main areas.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ebony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level 5 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2013

A decent sized double room with a breakfast for $9,a large T.V.with cable channels,ceiling fan
en suite bathroom.
I found it to be a easy walk to the Night Market and the Old Market,which is the center of the town.
To their credit they did not raise the prices due to it being the High Season,as others had done.. To be fair any criticism has been curtailed by the low tariff

Room Tip: rooms closest to the entrance are cooler
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ron b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level 5 Contributor
78 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 11 April 2013

For 7 USD for a single room with breakfast, it is good value for money, no doubt about that.

The room was of decent size, clean, with Fan, fridge, TV and a night stand to put some stuff.
It had a big window, with mosquito screens, so they could be kept open at night.
The bathroom was clean and decently sized.
The staff friendly.
Location was fine for me, less than 10 minutes to walk to the centre, with some cheap places to eat 3 minutes walking away and a small store for water etc. just opposite.

What I did not like:
WIFI was very, very slow, especially in the room
The bed linen were not of cotton, but some polyester mix, which was very hot and an uncomfortable feeling to lie on them
the toilet seat was missing from the toilet (I guess only in my room, 309)
There were no towels provided

Breakfast was not impressive, just fried eggs and two sliced of toast & coffee & tea

Overall its not bad value for money, but I moved after one night to Oral'd Angkor guesthouse, just oposite the street, which offered a breakfast buffet, nicer rooms and fast WIFI for 1USD more.

Room Tip: Don' take 309, no toilet seat. Building only has one floor, Fan rooms face the garden, AC room...
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MySunnyDays1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
Reviewed 15 March 2013

...find another place to stay. Very stressful and took up a lot of our time! The manager tried to call a couple places to find a place for us to stay but did not put in a lot of effort to fix the problem. We ended up staying in a really gross place because it was chinese new year and everything was booked. VERY hard day!!

  • Stayed February 2013, travelled with friends
    • Service
Helpful?
Thank julieta k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angkorsolida, Owner at Palm Garden Lodge, responded to this review, 25 March 2013
Dear julieta k,

Now we would like to say sorry for you, that we made you to be unhappy and bad experience in here. After we got your review, we asked all our staffs, why made this problem to you? Because in that time, in our lodge had 2 guests had some problem with passport and camera while they had drink beers at the Pub Street, so they're waiting for the result and confirm from police and they made extend day in that time. About your reservation from Agoda, we had cancellation for you, mean that, we nothing to charge, and the company agree as well. However we really sorry for you. We'll keep this thing for our experience as well.

All the best to you,

Palm Garden Lodge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Badung, Bali, Indonesia
Level 1 Contributor
2 reviews
Reviewed 14 March 2013

Easy to find this hotel, staffs very friendly and helpfull. just walk 10 minutes going to night market or Mosque in seam reap. room was clean and nice breakfast for your price. I would love to come back this hotel when visiting seam reap again. I stayed here for two night.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wardi_rahmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 March 2013

You get what you pay for here - reasonable price for a fan room with breakfast included in Siem Reap.

The owner was helpful throughout and they offer a free tuk tuk ride into town from 18.00-22.00 which is worth taking advantage of if you've been on foot all day exploring the temples.

It's not the Ritz, but it's reasonably clean and good value for money I thought. Surprised at all the bad reviews - it's roughly same price to get a room to yourself here as a night in a hostel so although it was basic, it worked out fine for me.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palm Garden Lodge

Property: Palm Garden Lodge
Address: La Pax Hotel Street, No.132, St. Tepvong | Next to Phsar Gné,Ta Poul Village, Svaydan kum, Siem Reap 855, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #108 of 279 Speciality Lodging in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:2 star — Palm Garden Lodge 2*
Number of rooms: 15
Official Description (provided by the hotel):
Palm Garden Lodge & Siem Reap Tours is tropical garden in downtown of Siem Reap with Khmer style furniture, just a simple and peaceful place for your holiday. Closed to Market, Restaurant and Pub Street Area. 10 minutes to Central Market, 15 minutes walking to Old Market, Pub Street, Night Market, Siem Reap River and Artisan D' Angkor. You will enjoy staying in Our Lodge! Free WiFi & Internet 24 Hours Free Pick up Free Breakfast Free Tea & Coffee 24 Hours Free Picnic Box (Minimum 2 Nights Stay). Best regards, Leng Dein ... more   less 
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Also Known As:
Palm Garden Hotel Siem Reap

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