Wow, I'm surprised to see so many mediocre or downright bad reviews for Lucky Angkor. Our experience was the complete opposite back in September 2013.
We found Lucky Angkor on the agoda app and booked for a great rate. I emailed the hotel our flight information and asked for transportation to be arranged. When we arrived in Siem Reap we were greeted by our driver Mr. Chet. He was a great guy. His English is limited but we loved playing charades to understand each other. Arrival at the hotel was seamless. We didn't have any issues with the staff not understanding us and the welcome drink was refreshing on a hot Cambodian evening.
The room we received was one of the better ones during our 21 day trip. The room was clean and featured a large size safe, a spacious bathroom, and a cool little gecko in the corner keeping the place bug free. The bed was definitely hard like some have pointed out, but I found that to be the case all across SE Asia on our 21 day trip so I can't fault Lucky Angkor for that.
The location might be off-putting to some but we found it perfectly fine. You'll be about halfway between downtown Siem Reap and Angkor Wat. To get to either you'll need a tuk tuk but, that's fun, right? Driving through the city, seeing the life. Our driver showed up each morning at the time he specified and took us to the various temples as well as a nice place for lunch. When we got back to the hotel he would ask if he wanted to go out downtown that night so he could come back to get us. We declined both times because we were pretty exhausted from the heat and temple exploration, and because there was a nice surprise at the hotel we wanted to enjoy.
The nice surprise was the staff. The detail that tips this review rating from Very Good to Excellent is that the staff was absolutely fabulous from the front desk to the housekeepers to the bartenders, to the restaurant, to the porters. We were lucky enough to schedule our trip in the slow season when the hotel was mostly empty so we got to talk to everyone a lot more than the average visitor.
Each day we came down to have breakfast/dinner in the hotel restaurant where we had a great time talking with the entire staff there and enjoyed some delicious food. In the evenings we skipped going down to Pub Street because we adored hanging out by the pool with the bartender Mr. Chen, and the porter who's name I can't remember now. He is studying Chinese to someday be a tour guide at the temple. Mr. Chen has some business aspirations of his own. Those two guys were so fun to talk to in the evenings. It's funny to me now that Angkor Wat is one of the most intriguing historic sites in the world and yet when I think about my trip the first thing I remember is listening to Mr. Chen and the porter speak about the details of their lives, how things go in Cambodia, etc.
When we left the hotel and made our way back to Thailand, the whole front desk staff came out to say goodbye and good luck. It was the first and only time on the trip where we were sad to be leaving because we had spent enough time talking with them on a personal level. If I were to come back to Siem Reap, I would absolutely stay at this hotel again purely because of how much we liked the staff. Thank you, Lucky Angkor!
- Official Description (provided by the hotel):
- Located on national road #6 and only 5 minutes’ walk to the lovely Phsa Leu Market, Lucky Angkor Hotel & Spa is conveniently access to sightseeing and culture hub of Siem Reap city. The hotel just 2 kilometers away from the Royal Residence Park and Museums, 15 minutes’ drive from Siem Reap International Airport and 10 minutes to the fame of UNESCO famous Angkor Archeological Park. ... more less
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