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Reviews (382)
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26 - 31 of 382 reviews
Reviewed 4 weeks ago via mobile

We had a perfect time staying 4 nights at the Metta. Breakfast was good, rooms are very spacious and clean but most importantly the staff is wonderful. Everybody is incredibly friendly. We felt so welcome. Special thanks to Mr. Lee for organizing our trip to the temples. We had a wonderful time and recommend everybody to stay at this beautiful little hideaway.
Thank you!
Kristina

Stayed: June 2018, travelled as a couple
Thank Tini1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metta R, Manager at Metta Residence & Spa, responded to this reviewResponded 4 weeks ago

Dear Tini1103,

Warmest greeting from Metta Residence & Spa,

First of all, we would like to express our sincerest thank for your feedback pointing to your stay with us. We are so grateful for all your compliments and kind words. We will share this great news to all our Metta teams,

We wish you a great time, success and we are looking forward to your return,

Best regards,

William CHUM (Mr.)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

From the moment we stepped inside, the warmth and welcome was apparent. Mr Kim, Mr Lee, Star and the whole team went out of their way to look after us, including a complimentary cake, fruit, flowers and more for our honeymoon! The room was beautifully appointed and very reasonably priced for the quality. They really nail it on the small additional touches (like free cocktail hour).

We booked tours through the hotel and they were super accommodating in every way. We spent nearly three full days with our driver/guide Samnang (AKA Lucky) who was beyond friendly and helpful.

Had a blast. Can't recommend enough.

Stayed: June 2018, travelled as a couple
Thank pxdelaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metta R, Manager at Metta Residence & Spa, responded to this reviewResponded 4 weeks ago

Dear pxdelaney,

Warmest greeting from Metta Residence & Spa,

This is our most pleasure and thank you so much for your valued feedback.

We are so happy to read your review and to know that you were pleased with our services, foods and facilities. We do hope to serve you again for your future holiday to Siem Reap,

We wish you with all the best,

Yours faithfully,

William CHUM (Mr.)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is one of the most beautiful hotels that I’ve visited so far. The food at their restaurant is made with fresh ingredients, the breakfast is delicious. I loved the complimentary Cocktail hour at the pool. Thanks so much for your excellent service. I hope to come back again.

Stayed: June 2018, travelled with family
Thank Fortunata11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metta R, Manager at Metta Residence & Spa, responded to this reviewResponded 4 weeks ago

Dear Fortunata11,

Warmest greeting from Metta Residence & Spa,

This is our most pleasure and we would like to express our deepest thank for your valued feedback,

Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation,

Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time,

Yours faithfully,

William CHUM (Mr.)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

As a person who have travelled a lot to a lot of resorts and hotels etc. I can say, METTA has met my expectations!

METTA residence can be stayed as a couple or a family/friends. I was upgraded to their 2 bedroom villa.. extremely lucky!

Our 2 bedroom villa have our own private mini pool as well as jacuzzi! Extremely relaxing and chill. Our family loves it so much!

Besides the amazing villa, they even provided free tuk tuk from the hotel to city area at a certain times. However, the resort is not even far from the city! So we really didn’t have to worry about transportation and all.

Couldn’t find faults in their services, all the staffs are attentive and so friendly.

Thanks for upgrading our room and giving us this experience! We will definitely spread the words as a Cambodian to our other friends and families.

Cheers!

Stayed: June 2018, travelled with family
Thank jen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metta R, Manager at Metta Residence & Spa, responded to this reviewResponded 4 weeks ago

Dear jen s,

Warmest greeting from Metta Residence & Spa,

Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our service and facilities,

We do hope to have another opportunity to serve you again next time,

With our best regards,

William CHUM (Mr.)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I felt regret to pick this hotel and wish the hotel's management can improve the quality to achieve the real 5 stars standard.

It is my first time seeing the receptionists laying on the chair, closed up the eyes like sleeping at the concierge during day time.

Their restaurant menu way more expensive than a real 5 star hotel in town, whereas the food is just so so.
Tough there's a complimentary dinner but fish and meat are no taste.

I did body massage at Cambodia every night and this hotel served the worst one.

I can't find a reason to recommend this hotel to others, cause there's ton of options out there with better location and service than they do.

Stayed: June 2018, travelled as a couple
1  Thank iamJodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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