This place is great for backpackers. It was booked via my tour agent as a three star, but really it was 1 or 2. I've never hated a hotel so much that I would write a list and take pictures just to share on tripadvisor, so here it is!.
-There were ants all over my sink coming out of the drain. I had no food
-my shower curtain looked like it's never been changed...ever. It had blood stains (took a pic) and it was too short for the tub thus water liked to flow out.
-the showerhead has a removal head, but it's too short for any mobility. But if left on the wall, the water would spray out to floor. So showering for tall people I imagine would be hard as I'm 5'2" and had to bend down to get my hair wet (while balancing myself as I didn't want to touch the shower curtain.
-the shower had hair in the drain before we arrived and was never cleaned our entire 3 day stay
-no hair dryer in hotel or safe
-the towels are not super clean. One had hair stuck on it, and another had stains.
-room service never refilled our ammenities such as toilet paper or tissues
-power is spotty so AC would turn off in middle of night and lights would go off during the day and night
-I couldn't get my keycard in properly to turn on the lights for the room. SO we showed a folded up brochure into it.
-Buttons didn't work on TV. We had one station.
-wifi is free but it never worked unless I was at the pool where there are a lot of mosquitos.
-music in the hallway is loud. you can hear it in the room while you're trying to sleep
-my view was of the neighborhood homes garbage and laundry
-the lamp shade in our room was old, yellow and ripped.
-the breakfast was so-so but it was free.
-there is a sign that says money exchange but they will only take your foreign money and give you local currency, not the other way around. They had some excuse like I don't have enough change. But I saw they did have enough, the manager just didn't want to give up American dollars for local currency. he was real shady. His staff was about to change for me and holding the change that supposedly wasn't there while he yelled at them and told them to go away while he lied to my face. TIP DONT EVER GET LOCAL CURRENCY. They don't even accept that at their local supermarket. Everyone seems to use USD.
-another incident I had at this hotel is that my room was the first one next to the elevator. So people coming and going which was normal. What's not normal is to awaken to the sound of the phone ringing non-stop at 7am in from of the elevator. What was it you ask? Well after three times of going outside answering the phone and yelling at whoever it was, I called the front desk from my room to complain to find out its the front desk trying to get a hold of their maids who were down the hall cleaning another room. I was so mad I unplugged the phone. and 20 minutes later it was ringing again!!!
But that could be a one time event.....maybe....
So some ok parts of the hotel...
-the beds were ok. a bit hard and pillows flat but much better than the bathrooms.
-the floors were hardwood and were always clean.
-they gave us two free water bottles that would be replaced if you took one.
-the pool looked nice but I didn't go in as there were many leaves in it from the surrounding trees but they were being cleaned by someone.
-the bar at the pool is not always staffed. i had to go find someone to get a beer.
-i asked for extra pillows and towels and the front desk staff brought it up for me. So i assume this place just has multiple tasks for staff
It's not really close to anything but there are so many tuk tuk (pedicabs or motocabs) that it's not difficult to get around.
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