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“Carl w Excellent hotel ..superb service”

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Pacific Hotel & Spa
Ranked #83 of 361 Hotels in Siem Reap
Certificate of Excellence
Reviewed 16 December 2012

This was the one of the best hotels we've ever stayed at . the manager and staff where so attentive to all our needs the menu was extensive and the food was excellent and we love the decor and furnishings and all the facilities we hope to come back to cambodia and would definitely stay here . A most enjoyable experience .

Room Tip: excellent room facilities .
  • Stayed: November 2012, travelled as a couple
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Thank carl t t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (535)
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369 - 375 of 535 reviews

Reviewed 24 November 2012

Great hotel! Close to temples, easy to get to town. Our room was nice, clean and comfortable. Friendly staff, outstanding attitude and service. Food was good and affordable, no need to go out for lunch or dinner. Great experience!

  • Stayed: November 2012, travelled as a couple
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1  Thank Perucho_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pacificvuthy, Manager at Pacific Hotel & Spa, responded to this reviewResponded 28 November 2012

Dear Perucho_12

On behalf of Pacific Hotel Team, I would like to thank you very much for your feedback on our hotel and also your kind compliments which including us as "the great place to stay".

Furthermore, It's a pleasure to know that you liked our hotel location, our dining,our friendly staffs, our service and our hotel room design.

Perucho_12, I and Team look forward to the pleasure of welcoming you back to Pacific Hotel & Spa on your next trip to Siem Reap, Cambodia.


Yours Always,
Saing Sivuthy
Deputy General Manager
Pacific Hotel & Spa Siem Reap

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2012

To say we were impressed with the service, staff, food and facilities would be a classic understatement. Helpful, attentive, even pre-emptive with requests, the staff gave us every support possible from organising tuk-tuks, cars and drivers and optional tours. The range on the menus was excellent and food from the Areca Pool Bar, The Main Restaurant or Room Service menus could be ordered from any location. The pool is large, clean and well maintained. The rooms are very comfortable and the room make up staff are very flexible in terms of access to the room. Prices are very reasonable for accommodation and food. The hotel location is good because it is on the road to Angkor Wat and the Airport but is out of the hustle and bustle of the city.

Without doubt this hotel and spa has been the best we have stayed in over many overseas travels. Could not recommend more highly.

Room Tip: The Colonial Room we had on the third floor provided a great view of the pool and towards Angkor Wat...
  • Stayed: November 2012, travelled with friends
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1  Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pacificvuthy, Manager at Pacific Hotel & Spa, responded to this reviewResponded 19 November 2012

It was our great pleasure to welcome you to experience with our property. Meanwhile, I would like to take this opportunity on behalf of Pacific Hotel & Spa to express our deeply thank you very much for your sharing your commend on Trip-advisor which I'm more than pleased that we lived up to your expectations and I am gratify that our staff members have played an important role of succeeding your satisfaction. I have made special note of your compliment and am passing on your good words to our team.

Once again, we thank you very much and we're looking forward to the opportunity of welcoming you back to Pacific Hotel Siem Reap on your next visit.

Should you, our past, present and future Guests have any questions and or concerns please do not hesitate in contacting me at any time through:
Email: gm@pacifichotel.com.kh
Mobile: (855).92.551.617

Yours Always,


Saing Sivuthy
Deputy General Manager
Pacific Hotel Siem Reap

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Reviewed 5 November 2012

Truly surprised by the quality of service, food and the beautiful facility. The staff was truly outstanding in attitude and service. The rooms were spotless and perfectly appointed. Easy to get to the town center with tuk tuks or hotel service. Did not use the spa service, but loved tha ambiance of the pool area and enjoyed the pool service and considerate staff there.

  • Stayed: October 2012, travelled with friends
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1  Thank kaysterama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pacificvuthy, Manager at Pacific Hotel & Spa, responded to this reviewResponded 13 November 2012

Thank you for sharing your experience at the Pacific Hotel & Spa Siem Reap, Angkor Wat on TripAdvisor. I was very glad that you have enjoyed your stay with our property as well the service was provided by our associates which show me that they have been play in a right roles as per hotel's philosophy!

Once again, We all sincerely thank you very much and hope that you will return to us during your next visit Siem Reap to explore the world most beautiful temples.

Yours Sincerely,

Saing Sivuthy
Deputy General Manager
Pacific Hotel & Spa Siem Reap

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2012

If you ever get to visit Cambodia with its wonderful smiling people you can do no better than this wonderful modern hotel with the largest pool in Cambodia. The hotel has wonderful,spacious rooms,good beds and great food. All the staff is so friendly and helpful from the minute you sign in to the minute you leave. The breakfast have food for people from all over the world and the food is reasonable.






































I

Room Tip: All rooms are quiet and have good views. There is no noise from the outside . the AC works well an...
  • Stayed: October 2012, travelled as a couple
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Thank Pettitt5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPacificSiemReap, Manager at Pacific Hotel & Spa, responded to this reviewResponded 7 November 2012

Dear Pettitt5,

We thank you very much for your valued time dropped your comments as well thank you very much for your choosing Pacific Hotel & Spa for your accommodation during your stay in Siem Reap, Angkor Wat and we are glad to hear your overall satisfactory experience during your recent stay in our property. We very much appreciated.

I and Team are looking forward the opportunity of welcoming you back to Pacific Hotel Siem Reap on your next visit.

Should you, our past, present and future Guests have any questions and or concerns please do not hesitate in contacting me at any time through:
Email: gm@pacifichotel.com.kh
Mobile: (855).92.551.617

Yours Always,


Saing Sivuthy
Deputy General Manager
Pacific Hotel Siem Reap

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2012

Service was outstanding
Rooms were spotless and the decor was lovely-I really like the board foors instead of carpet
I never went to the Spa but lots of my friends did and they LOVED it-very reasonable prices

Room Tip: go for the upgrade!
  • Stayed: September 2012, travelled with friends
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2  Thank Nopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

This hotel is indeed perfect sense for business and pleasure. Very good team of staff and all rooms are sizeable and modern. The pool is just fantastic and the spa offers very good discounts and superior ambience and far better value for money in terms of privacy than Bodytune downtown. The meeting rooms are good sized and conducive for discussions and presentations. The Pacific hotel definitely accommodated to all my meeting needs.

  • Stayed: October 2012, travelled on business
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Thank Sweetiemine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pacific Hotel & Spa

Address: Road No.6, Kaksekam Village | Sror Nge Commune, Siem Reap 17260, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Romantic Hotel in Siem Reap
#34 Family Hotel in Siem Reap
#40 Business Hotel in Siem Reap
#65 Luxury Hotel in Siem Reap
Price Range: £18 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Hotel & Spa 4*
Number of rooms: 236
Official Description (provided by the hotel):
Situated 10 minutes drive from downtown Siem Reap and 6 minutes drive from the famed Angkor Wat, Pacific Hotel & Spa boast of 236 well-appointed rooms and suites. Build in 2007, the hotel blends authentic Khmer Architecture with contemporary Western design which surely will cater to the most discerned of travelers. Whether it is for a family vacation, a business trip or a romantic getaway with breakfast in bed, Pacific Hotel has it all: exciting sightseeing tours, superb private cabana dining, relaxation by the pool or find transformation through a Traditional Khmer Massage. ... more   less 
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Also Known As:
Pacific Hotel And Spa
Pacific Hotel Siem Reap

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