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“First Class Service, Pool, and Spa”

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Pacific Hotel & Spa
Ranked #67 of 374 Hotels in Siem Reap
Certificate of Excellence
Reviewed 2 August 2014

We stayed here in late-July, low season. They made us feel like royalty! Personalized greeting, drinks, and service upon arrival. Arranged all of our tours with fabulous guides (including I think Throm? who was our Siem Reap guide), car service, etc. We loved the beautiful pool we had practically to ourselves, and the 40% off spa services ($20 1-hour massage in a clean and pretty facility). With three people, we were able to get a king bed and a rollaway which worked perfectly for us.

The only downsides are that the hotel is very close to the airport but not as close to Pub Street / temples as some of the other hotels, and the room outlets only stay on when the lights are on. But these are very minor in comparison to the STEAL this place is and the out of this world service. Thank you Pacific Hotel!!

  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank AshleyW1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 - 297 of 565 reviews

Reviewed 24 July 2014

Pacific Hotel & Spa is an excellent choice, if you decide to visit the Angkor Wat temples area and around of Siem Reap. Very modern facilities and in traditional Cambodian style.
The Hotel is probably the furthest luxury hotel away from the main Siem Reap town, but a 10 minute $3 TukTuk will get you there quickly and add to the fun experience of the place.
The staff at Pacific Hotel were brilliant. Not intrusive but always checking everything was OK and if we needed anything or had any questions about the area.
What more can we say? Apart from you will not be disappointed, Highly recommended.

  • Stayed: June 2014, travelled as a couple
    • Location
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Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

My wife and I spent two glorious nights at the hotel. When we checked in, our room was upgraded for no particular reason. The managers took time to learn our names immediately. Every time we returned from an excursion the duty managers always greeted us by name and pleasantly inquired about what we had seen or done. I am not a big fan of hotel restaurants,but on our second night we had had a tiring day and decided to eat in. The dinner was a culinary highlight of our South-East Asia trip. Well done Ouer Sinat and team!!!!....Ian and Kelly Douglas

  • Stayed: July 2014, travelled as a couple
    • Rooms
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1  Thank IDouglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

It was nice, not really too much to report. It's quite flashy if you like that sort of thing and the live band kicks off at about 5pm so be aware if you don't fancy kareoke (sp) style entertainment it may not be for you. We only stayed here one night for our early flight the next morning.

  • Stayed: June 2014, travelled with family
    • Location
    • Cleanliness
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3  Thank Terrie-Jean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Enjoyed stay, staff were friendly, patient and helpful. Pool and massage facilities were great. Did not use fitness gymn, but noticed the new equipment. Will recommend this hotel to Siem Reap visitors.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank wat hoi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

Stayed in the hotel for 3 nights. Front desk is very helpful and attentive. I will definitely stay at this hotel again next time when I visit Ang Gor Wat.The pool is pretty and relaxing. Live band at poolside every night :)

  • Stayed: July 2014, travelled solo
    • Value
    • Location
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Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

It's was a great hotel,friendly staff,the staff was right there whenever you needed them, the service is more than the value we pay. There is a live band in evening.If i visit Cambodia again i will stay at Pacific Hotel.

Room Tip: Pool Side Room
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  • Stayed: June 2014, travelled on business
    • Value
    • Location
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Thank Bala M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pacific Hotel & Spa

Address: Road No.6, Kaksekam Village | Sror Nge Commune, Siem Reap 17260, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Siem Reap
#32 Family Hotel in Siem Reap
#40 Business Hotel in Siem Reap
#57 Luxury Hotel in Siem Reap
Price Range: £49 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Hotel & Spa 4*
Number of rooms: 236
Official Description (provided by the hotel):
Situated 10 minutes drive from downtown Siem Reap and 6 minutes drive from the famed Angkor Wat, Pacific Hotel & Spa boast of 236 well-appointed rooms and suites. Build in 2007, the hotel blends authentic Khmer Architecture with contemporary Western design which surely will cater to the most discerned of travelers. Whether it is for a family vacation, a business trip or a romantic getaway with breakfast in bed, Pacific Hotel has it all: exciting sightseeing tours, superb private cabana dining, relaxation by the pool or find transformation through a Traditional Khmer Massage. ... more   less 
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Also Known As:
Pacific Hotel And Spa
Pacific Hotel Siem Reap

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