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“Solid choice for Siem Reap”
Review of The Kool Hotel

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The Kool Hotel
Ranked #191 of 342 Hotels in Siem Reap
los angeles
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Solid choice for Siem Reap”
Reviewed 21 January 2013

The Kool Hotel was very nice for a budget hotel. I was very happy with this booking.

The room was spacious, comfortable and clean.

The room had a small balcony, full bathroom, seating area and nice size bed. The air conditioner kept the room comfortable with lovely decor.
Only complaint was the shower temperature was really hard to control (swung from hot to cold with a tiny shift) and not super strong pressure.

The lobby is not air conditioned so it can be a bit uncomfortable depending on the weather.

The hotel includes a pool, pool table, dart board, full restaurant.

Breakfast is included in the rate and it is comprised of fresh fruit, baguette, made to order egg dishes, etc.

The hotel staff were pleasant and tried to help with all our needs including booking day trips, getting transportation, etc.

The rate was very reasonable. The location is great and just a quick Tuk Tuk ride away from the main hub of Siem Reap.

The hotel is very quiet and it's easy to get a good nights sleep, but you will likely hear the roosters at 4am or the religious chanting that starts early morning in the surrounding neighborhood....welcome to Cambodia...

Room Tip: There are no elevators so you may want to stay on a lower floor if you can't handle stairs.
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank julnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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634 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth, Australia
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 January 2013

This place was nice enough for our short stay. The staff were quite friendly and tried their best to be helpful.

For what we paid it was not too bad. The menu selection there is not big and to be honest not that good. We had a few things that were microwaved which was not meant to be microwaved - like bread. Not kool. Tip for ordering if you really must eat at the hotel - don't order the melts, they aren't melted. Breakfast is simple and will fill you if that's what you're looking for, it's not exactly a culinary treat, but it comes with the room. Eat out for the other meals.

Other than that everything else was pretty good. They have a very nice garden and pool and the room was clean, bright and airy. Just the way I like it. If you're on a smallish budget this would be a bit of a splash.

It's only a short distance to Angkor Wat (about 15-20 mins by tuk tuk) though if your mission is Angkor Wat.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Hai_Eats_World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 January 2013

Rooms were bright and clean and staff were ever helpful and happy. Away from the main drag, so quiet. Nice to jump in the pool after a day of templing. Food was not great, but they lay on a tuk tuk to take you to pub street.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 17neil17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 January 2013 via mobile

Great place to stay in Siam Rep
Nice pool to relax in after visiting the temples
Staff are so friendly and were really helpful in getting taxi and tuk Tuks to the temples.
The town lost power for 1 day so the hotel gave us free drinks and massages

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jezzaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qalat, Zabol, Afghanistan
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 January 2013

Absolutely the best place we stayed throughout our entire journey in S.E Asia over the course of two months! Here's what and my group liked!

Staff: Absolutely beaming with happiness, and it's very sincere unlike the Thai's... thank you! You were all very helpful and willing to answer any questions we had! You even found a private car for 30 dollars to the Thai border. If we took a beer out of the fridge (we became rather comfortable there as you can ask anyone, and they'll wait on you) the staff were borderline running to supply us with a very clean glass and peanuts.

Rooms: Very spacious, extremely clean and wonderful furnishings.

Pool/Grounds: The pool was very clean and refreshing as was the grounds very peaceful and nice to relax in after exploring all day.

Location: Some people say that your not close enough pub street but in all honestly I thought it rather close. Maybe a two minute free Tuk Tuk ride.. gasp! Almost close enough to walk if one wanted too. Lots of good restaurants pretty close. Just go outside the gate onto the main road and to your right.

Value: I'm from the United States and everything very modestly priced we got more than we payed for!

Management: I met the owner and his family the last night of stay. He was very nice and sincere.

Thanks you guys are great!

Room Tip: We enjoyed a corner room with a balcony seem all rooms are pretty equal though.
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
3 Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 January 2013

A nice, laid back hotel a short tuk-tuk ride from the temples or pub street. Speedy in-suite wifi and a very charming and helpful staff. Also, a pool! We stayed for three days and would happily stay there again. The room was clean, large and bright and the staff managed to arrange everything we wanted including sunrise/sunset temple viewings and massages.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monquito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleaford, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 January 2013

We were very happy with this reasonably priced, comfortable hotel, in what is a touristy town, we could have paid a lot more for somewhere that gave us no more in service. It is tucked away from the busy main street, but is only a short tuk-tuk ride from everything in town. The staff were exceptional, (they sorted us out a taxi for our onward journey at a very good price), led by the owner/manager who is a hands-on can-do kind of guy. He apologised to us for the work going on next door, which was a little noisy during 1 day of our stay, but there was nothing more he could do about it, having already negotiated with his neighbour to keep the disturbance down to a minimum. There is indeed a pool, contrary to a review I have read on this site, & it is quite pretty, with tables overlooking. I would have given it a 5 apart from the breakfast which could be better for western tasted, but still offers plenty of fresh fruit, eggs etc. The rooms are large & comfortable, all in all a very good experience.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kool Hotel

Property: The Kool Hotel
Address: 18 National Road 6 Tapaul Village | Svay Dangkum Commune, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#50 Romantic Hotel in Siem Reap
#66 Family Hotel in Siem Reap
Price Range (Based on Average Rates): £
Number of rooms: 24
Official Description (provided by the hotel):
The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more   less 
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Also Known As:
Kool Hotel Siem Reap

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