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“good value”
Review of The Kool Hotel

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The Kool Hotel
Ranked #202 of 356 Hotels in Siem Reap
Brighton, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“good value”
Reviewed 31 January 2013

Excellent value big rooms. Breakfast menu could be more extensive. Found the staffs`english left a bit to be desired. But overall very pleasant stay. Water in the shower was scalding hot tho be careful if they havent rectified that!

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank holetruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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634 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
Zurich, Switzerland
Level 3 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 January 2013

The hotel staff was very nice. The room was big and clean (apart from the towels) and the hotel has a nice swimming pool. We had there a very good breakfast and also the lunch that we took there was excellent. The hotel is not in the lively area of Siem Reap, so they offer a free service for drop off and pick up. (Unfortunately until 9 pm, but a tuk tuk costs only 2-3 dollars). They also organized us a tuk tuk and a guide for visiting Siem Reap and everything worked well. We did also massage in the hotel and we really enjoyed it.
There were only few negative points that could be improved easily to make it a perfect hotel. The towels had a dirty appearance and a strange smell over the whole time we were there even if they were changed every day. Probably they were washed but it was difficult to recognize. Moreover, there were some barking dogs in the house nearby that disturbed sometimes.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BarbaraCH78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodland, California, United States
Level 4 Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 January 2013

The Kool Hotel lived up to its name. It was better than anticipated, especially for such an inexpensive price. The room was big and clean, bathroom was nice, and the balcony allowed for some nice sunset/sunrise photo ops. The pool was great to relax at after touring temples all day. We ate dinner there and the food was delicious. $2 tuk tuk ride to Pub Street made it easy to head out for meals, beers and shopping. Would recommend this hotel over the huge monster hotels in a heartbeat and would definitely stay here again if we returned to Siem Reap.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nikki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Level 4 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 January 2013

The Kool Hotel was very nice for a budget hotel. I was very happy with this booking.

The room was spacious, comfortable and clean.

The room had a small balcony, full bathroom, seating area and nice size bed. The air conditioner kept the room comfortable with lovely decor.
Only complaint was the shower temperature was really hard to control (swung from hot to cold with a tiny shift) and not super strong pressure.

The lobby is not air conditioned so it can be a bit uncomfortable depending on the weather.

The hotel includes a pool, pool table, dart board, full restaurant.

Breakfast is included in the rate and it is comprised of fresh fruit, baguette, made to order egg dishes, etc.

The hotel staff were pleasant and tried to help with all our needs including booking day trips, getting transportation, etc.

The rate was very reasonable. The location is great and just a quick Tuk Tuk ride away from the main hub of Siem Reap.

The hotel is very quiet and it's easy to get a good nights sleep, but you will likely hear the roosters at 4am or the religious chanting that starts early morning in the surrounding neighborhood....welcome to Cambodia...

Room Tip: There are no elevators so you may want to stay on a lower floor if you can't handle stairs.
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank julnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 January 2013

This place was nice enough for our short stay. The staff were quite friendly and tried their best to be helpful.

For what we paid it was not too bad. The menu selection there is not big and to be honest not that good. We had a few things that were microwaved which was not meant to be microwaved - like bread. Not kool. Tip for ordering if you really must eat at the hotel - don't order the melts, they aren't melted. Breakfast is simple and will fill you if that's what you're looking for, it's not exactly a culinary treat, but it comes with the room. Eat out for the other meals.

Other than that everything else was pretty good. They have a very nice garden and pool and the room was clean, bright and airy. Just the way I like it. If you're on a smallish budget this would be a bit of a splash.

It's only a short distance to Angkor Wat (about 15-20 mins by tuk tuk) though if your mission is Angkor Wat.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hai_Eats_World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 January 2013

Rooms were bright and clean and staff were ever helpful and happy. Away from the main drag, so quiet. Nice to jump in the pool after a day of templing. Food was not great, but they lay on a tuk tuk to take you to pub street.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 17neil17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 January 2013 via mobile

Great place to stay in Siam Rep
Nice pool to relax in after visiting the temples
Staff are so friendly and were really helpful in getting taxi and tuk Tuks to the temples.
The town lost power for 1 day so the hotel gave us free drinks and massages

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jezzaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kool Hotel

Property: The Kool Hotel
Address: 18 National Road 6 Tapaul Village | Svay Dangkum Commune, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#33 Best Value Hotel in Siem Reap
#50 Romantic Hotel in Siem Reap
#66 Family Hotel in Siem Reap
Price Range (Based on Average Rates): £
Number of rooms: 24
Official Description (provided by the hotel):
The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more   less 
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Also Known As:
Kool Hotel Siem Reap

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