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“Definitely it deserves the name "Kool" hotel”
Review of The Kool Hotel

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The Kool Hotel
Ranked #190 of 343 Hotels in Siem Reap
Manila
1 review
“Definitely it deserves the name "Kool" hotel”
Reviewed 18 April 2009

I really had a great time staying at Kool Hotel at Siem Reap. Staffs were very nice and warm with the complimentary tea and fruits the moment we arrived at the hotel. I like the food there, we had our dinner at the hotel and they were very accommodating and even late at night the staffs were very willing to assist us on our needs. I like the room very spacious and clean with a distinct and remarkable style. I had a relaxing sleep at the hotel. My friends and I also like the pool with the jacuzzi. The hotel also provided us a very enjoyable tour, we had a great time at Angkor with our energetic very knowledgeable tour guide Mr. Ty. Siem Reap is a very interesting place to visit, been there only for 3 days, I am glad I was able to visit it and definitely wished to have stayed a little longer! Personally I like the hotel and definitely I will recommend this hotel to my friends. Dane and Nat are doing a great job maintaining and managing the hotel they warmly attend to the guest requests and special needs. Keep it up! Definitely it deserves the name "Kool" hotel. Kudos!

  • Stayed April 2009, travelled with friends
    • Value
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Helpful?
Thank LyRox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Phils
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2009

I was travelling Vietnam and Cambodia with friends early this April. Amidst the old grandeur of Siem Reap, Kool Hotel is a home in wonderland.

Tired of the long travel from Phnom Penh and hardly english-speaking people of the city, arriving at a little, warm place called Kool Hotel is heart-warming. The staffs are real friendly, speaks good english and made everything easy for us. The place's design is 'kool' enough, the rooms are clean and the food is great. We also had the honor of using their new pool first time.

From Ho Chi Minh to Phonm Penh to Siem Reap, our stay in Siem Reap was the most memorable -- thanks to Angkor Wat, to Kool Hotel and the best tour guide we called "Mr. Tee".

Thanks a lot Dane. We definitely did feel at home.

  • Stayed April 2009, travelled with friends
    • Value
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Helpful?
Thank jankrista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2009

I found the service and quality very good. Would recommend it.

  • Stayed April 2009, travelled solo
    • Value
    • Location
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Helpful?
Thank brooding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
1 review
Reviewed 14 April 2009

Our stay at the Kool hotel was most pleasant, relaxing and an enjoyable experience. We stayed there for 3 nights and found the hotel was just what we required for our stay in Cambodia. This hotel offers excellent value for a traveler who wants good, clean, comfortable accommodation & a nice varied breakfast every morning. The hotel staffs were always courteous, professional and willing to assist whenever requested. The room was a perfect size, clean, well maintained and quiet. The hotel itself is in a good location, not very far from the city. They can also arrange tour and sightseeing for you upon your request and we went on a brilliant full day tour. It was our unforgettable experience to explore “Angkor Wat” and other interesting places. It's just amazing!

Overall good value for money. I would highly recommend the Kool hotel to any traveler and certainly stay there on my next visit to Cambodia.


P.S. Special thanks to Nat and Dane for all your help and warm welcome during our stay. Definitely the best trip ever!!!

  • Stayed March 2009, travelled as a couple
    • Value
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Helpful?
Thank Kate_s_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
australia
1 review
Reviewed 13 April 2009

It was our 1st family holiday in Siem Reap and one of my friend recommended The Kool Hotel to me and I did not regret following my friend's suggestion at all as the staff there was so nice and friendly. The room was clean and tidy. We enjoyed the food at the Restaurant. It was something new and very yummy to us! In particular, we enjoyed the brand new swimming pool and spent a whole day in it!!! The staff took a very good care of us and our 6 month old baby. They accommodated our request to warm baby food, arrange baby high chair and even offered toys to our baby. They are truly a baby friendly hotel!

  • Stayed April 2009, travelled with family
    • Value
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Helpful?
Thank nathanaustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 April 2009

We, six of us, stayed 3 nights at Kool from 9-12 April. It was a nice stay, and the hotel offered a lot of support in getting our trip well arranged in just one stop. We had a two-day van rental with an English-speaking driver (Basic Rate US$30 / day) provided by Kool and made our temple tour quite comfortably. The rooms are new, spacious, clean and nicely-decorated... the beds are so good and we all slept so well here.
Frankly speaking, annoying insects were around and sometimes inside the rooms too, but it may be too picky and quit unrealistic to completely avoid them in tropical countries... being disturbed by them was assumed to be part of our itinerary ;-))
The owner, Dara, is a very hospitable, sincere and customer-oriented person... though not all of his staff are smart at responding to customer needs ;-p but they are definitely polite. He keeps on giving his staff training and support in the hope that they can work independently someday in the future. Dara thinks a lot for his customers, making things easy for us!!!
A small pool was newly built two weeks ago at the back of the hotel building. Unfortunately, we did not bring any swimwear for we haven't expected it... maybe wait until next time ;-) Expansion projects will still be carried out in Kool for Dara wants to please customers by adding more value to the money they spent.
We enjoyed our stay very much!!! Will absolutely recommend this hotel to travellers seeking a reasonably-priced room with good standards, locating away from the haste and hustle of the city centre but just 5 minutes by Tuk-tuk to reach there. Hope we will be back one day!!!

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winnieboy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kool Hotel

Property: The Kool Hotel
Address: 18 National Road 6 Tapaul Village | Svay Dangkum Commune, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#50 Romantic Hotel in Siem Reap
#66 Family Hotel in Siem Reap
Price Range (Based on Average Rates): £
Number of rooms: 24
Official Description (provided by the hotel):
The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more   less 
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Also Known As:
Kool Hotel Siem Reap

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