My family and I spent three nights at the Kool Hotel. Sothy and the staff went the extra mile to make us feel welcomed at to accommodate our needs during the entire stay. I had two rooms (one king & one room accommodating three) that were clean and very well maintained. We ate breakfast at the hotel each morning (which was included in our reservations) and had ate lunch on one occasion with a great menu selection paired with qualify food. The staff coordinated for our local transportation needs as required, assisted with laundry service (approximately $1 per kilogram of clothing), and assisted our drivers with directions to an orphanage located in a very rural area. The hotel pricing is of a reasonable value when compared to competition, but well above what you would expect to pay for a nice guest house with full accommodations. Two computers were available on the second floor for guest internet access, the pool was accommodating, and massage services were available for reservation. Two areas that were somewhat negative were the lack of an elevator and the location. Old Market /Pub Street is about a five minute Tuk Tuk drive away at a cost of $2 per trip.
- Official Description (provided by the hotel):
- The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more less
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- Also Known As:
- Kool Hotel Siem Reap