After much research we decided on the Kool Hotel for our 3 night stay. Wanted a small/boutique hotel with pool, not too far from town centre but far enough away to avoid the noise and traffic. This family run "khmer style" hotel is down a small side street, blink and you'd miss the turning! Our airport /hotel transfer was waiting for us, friendly guy with good English. After a short ride to the hotel we were greeted warmly by the owner and Receptionist. Over a "welcome drink" they discussed our requirements for visiting the temples over the next two days,with guide and transport, which they arranged for us through their own travel desk.
They gave us the run down on "Pub Street" , best places for shopping, the differences between the markets. Told us about tuk-tuk fares etc, showed us the pool, restaurant ,computer area and then our room.We had booked a deluxe room, which was large,had a very small balcony and large bathroom with good plumbing/hot water.
Breakfasts were very good and their "fish or chicken amok" , which we had for lunch one day is to die for.The gardens are well maintained, the pool is lovely with ample beds and umbrellas.You can order food/drinks to be served around the pool. There were always a few tuk-tuks outside of the hotel for the trip to town - too far to walk and the hotel didn't recommend it. Cost was 2 USD each way. Our drivers were happy to pick us up in town at a pre-arranged time/place for our return trip. The locals are so friendly, they appreciate the tourists and will go out of their way for you. They badly need tourism and hopefully this will increase over time.
I hurt my knee on the first day of temple touring. When our guide picked us up on the 2nd morning he was very concerned whether I should go to the temples that day. He gave me an elastic bandage to wear and at each temple would find me a comfortable place to sit. for short periods.My husband did the tour and took the photos. He was very kind and caring as was our driver. When I returned to the hotel with a very swollen knee the hotel owner was very concerned, gave me bags of ice and advised I go into the pool and to rest. They could not do enough to make me comfortable.
We loved our trip to Siem Reap expecially the temples.The people are amazingly friendly and hospitable.Would definitely stay here again if we returned to SR and would recommend the Kool Hotel for those wanting a small hotel with excellent service,great facilities and value for money.
- Official Description (provided by the hotel):
- The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more less
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- Also Known As:
- Kool Hotel Siem Reap