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Reviewed 15 August 2010

Stayed 6 nights at the Kool hotel for the duration of our stay in Siem Reap. The staff were unfailingly friendly, courteous and helpful. The room was nicely designed, cool and clean with good facilities. We stayed in several hotels during our Cambodia trip and this was by far the best and excellent value for money. The Khmer food in the restaurant is particularly good and cheap which means that you don't have to head into town for dinner every night if you want to relax after a day of touring. They also provide a free shuttle service to and from the center of town which is a nice touch. The staff arranged our temple tours without fuss for very reasonable prices and went out of their way to make us feel at home.

  • Stayed: August 2010, travelled as a couple
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Thank openmindedtraveller9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2010

The hotel, although is not those 5 stars graded, is of great cleanliness, the environment is also serene, fill with the relaxation atmosphere. The location is quite strategic and the staff are extremely helpful and friendly.

  • Stayed: August 2010, travelled with friends
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Thank Nickkstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2010

My wife and I really liked this hotel. The staff were very friendly and helpful (rides into the best part of town taken regularly). The pool was nice and we really enjoyed our experience.

  • Stayed: August 2010, travelled as a couple
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Thank MRec222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2010

I stayed at the Kool Hotel for three nights. They provided a free airport pickup via car. The hotel has a restaurant with complimentary breakfast and all day snacks included (quite a varied menu, even has breakfast burritos!). There is a lovely pool behind the restaurant. The rooms are large with airconditioning, wifi, and two bottles of water included. Bathroom was clean but water was tepid at best.
The hotel is located on a small alley off a main road, so noise polllution is not an issue. It is, however, quite far from the main bar/dining area. The hotel offers a free shuttle service in the evenings to the main bar area, or you can take a tuk tuk for $1 per person per way.
The staff was very lovely and helpful. They arranged bus tickets for Phomn Penh and sightseeing for the Angkor temples. They seem to have a network of tuk tuk and car drivers on call. You pay for the transport directly to the hotel, at the standard rate (no mark up because it is a hotel arranging it).
Highly recommend the Kool Hotel--for its great staff and nice property!

  • Stayed: July 2010, travelled as a couple
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2  Thank Susie1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2010

i and my friend were really enjoyed our stay there. Yes, great hotel and service was amazing. Our room was large and clean with 1 king-size bed, clean pillow... The bath-room was large too and extremely clean. Good breakfast too. However, the Internet did not work for 2 nights when we were there.

  • Stayed: July 2010, travelled as a couple
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Thank Willisjohn77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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