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“I will definitely return to this hotel!”
Review of The Kool Hotel

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The Kool Hotel
Ranked #196 of 353 Hotels in Siem Reap
Liverpool
1 review
“I will definitely return to this hotel!”
Reviewed 26 August 2010

This is a place where some larger scale hotels should send their staff to learn from. The staff performance and services are absolutely excellent. The room, facility, food, pool are 4* to4 1/2 * however I only paid for 2* price. Real bargain! I would also recommend to check the hotel website directly as I found the rate offered were cheaper and the hotel confirmed my reservation promptly.

  • Stayed July 2010, travelled solo
    • Value
    • Location
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Helpful?
Thank untimas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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634 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
Nerang, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2010

Great choice for a family run hotel in Siem Reap in the same price range. Very warm and friendly staff. You could not go wrong with this hotel. only 5 min ride by thier complimentary van shuttle to shopping and restaurant areas. Breakfast was great and fresh. good sized swimming pool.

  • Stayed August 2010, travelled solo
    • Value
    • Location
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Helpful?
Thank richieOnGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2010

Since I have worked in Cambodia and traveled in various places across the country, the Kool Hotel stands out from the same class hotel. You get genuine smiles with fast and impeccable services. Most services/facilities a business traveler would need are included or could be arranged at a reasonable time and price. free wifi or desktop with internet, made to order complimentary breakfast, transfer from the airport, free tour advice if you need, reasonable priced and well-prepared meals for lunch and dinner or even a body massage session. You can't go wrong here at this lovely hotel.

  • Stayed July 2010, travelled on business
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Helpful?
1 Thank downtowner_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
australia
1 review
Reviewed 19 August 2010

Just to be short since there are so many great raving reviews about this cozy and friendly small hotel. Very well run with efficient staff. Its like no-frills hotel but you have a very nice and super clean decorated bedroom with ensuite bathroom with a tub!, free internet, freshly cooked breakfast. The salt water pool is also lovely. For dinner, try thier restaurant, some dishes like Amok fish or Lok lak beef (local dishes) even taste better than other well-known restaurants in town. I will, with no hesitation, recommend this hotel to my folks and anyone who's thinking of visiting this town.

  • Stayed August 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank espressoluver32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bondi, Australia
2 reviews
Reviewed 17 August 2010

We could not say high enough about this place. As many reviews have covered it all, the hotel is very clean, lovely, and so welcoming with kind and very friendly staff ( really a strong point of this hotel, we hardly find any other hotels we have been even 5 star ones have these really kind and friendly staff). Good value for money, for just around $30 something, we had a spacious king bed room with ensuite bathroom with a tub. So many channels on tv. tasty and many choices for freshly cooked breakfast. Free internet and wifi. There are also free shuttle to tourist strip of the town of Siem Reap or just $1 for a tuk tuk ride (less than 5 mins). For us, the hotel location is just great as it's very quiet in a residential part of town with only a short distance to Pub street where it's pretty noisy.
Wholeheartedly recommend this hidden gem hotel!

  • Stayed August 2010, travelled as a couple
    • Value
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Helpful?
Thank tanandmarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 August 2010

Stayed here for two nights: everything was top-notch and the staff were very helpful as soon as we turned up.

Although it's not quite in the main part of town, it is still a quick tuk-tuk ride to anywhere you need to go in Siem Reap and they also have a free shuttle bus at night to the main restaurant/bar area. We got a tuk-tuk to the temples for $12 for a half day.. definitely the best way to get around.

I think it's worth being a bit further away from the hustle and bustle to have a more peaceful sleep and relaxation. The pool is excellent out the back and it's a great way to cool off after the temples. Food is very good and really cheap - we got breakfast included (the pancakes were great) and the main lunch/dinner dishes were only $3 each.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nb321521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2010

this hotel was recommended by 2 other friends who went to siem reap. described as a boutique style hotel, the kool hotel has lots of character. i liked that it's fairly small so that you get to meet the other guests. plus, the receptionist/manager knows us well so he knows how our day went, what souvenirs we are looking for etc.

the pictures in the website did not do justice to the hotel. rooms are very clean and even had a tub!

minor setback was that on our first night, there was a bulldozer next to the hotel which was quite noisy.

but other than that, i loved the fact that the breakfast area overlooks the pool. plus, there's a nightly shuttle service to the old market which helped us save some additional dollars for the tuktuk ride.

bicycles are also available for rent and everyone speaks good english. the staff was very nice esp the van driver.

i would return to this hotel in a heartbeat, and would gladly bring friends over.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deannedalisay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kool Hotel

Property: The Kool Hotel
Address: 18 National Road 6 Tapaul Village | Svay Dangkum Commune, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#50 Romantic Hotel in Siem Reap
#66 Family Hotel in Siem Reap
Price Range (Based on Average Rates): £
Number of rooms: 24
Official Description (provided by the hotel):
The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more   less 
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Also Known As:
Kool Hotel Siem Reap

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