We chose the Kool Hotel based on Tripadvisor reviews and, in the main, it proved to be what we expected. A good base for exploring which would not break the bank.
First the positives. The staff are really superb, so helpful and friendly, really the best. Breakfast was respectable, and we were the only ones who ate in the dining room during the evening but I really do not know why. The cooking was excellent. The standard price of a dish was $3 and the wide selection included stir frys, red and green curries etc.
Trips out were organised by the hotel. A tuk tuk for the day cost between $15 and $18 so not exactly excessive. Incidentally all transactions are in dollars. Local currency is hardly in use at all. You can get dollars out of the ATMs, albeit at a cost of $4 per use of the ATM.
The rooms were not, however, 100%. The towels looked somewhat degrained - I hesitate to say dirty. They had the sort of wear which meant that we would have thrown them out at home. The beds were rock hard, which may or may not be to your taste, but it certainly had my family complaining.
So, not a completely positive experience, but certainly has a lot going for it. Like another reviewer, we found it cheapest to book direct which was very straight forward.
- Official Description (provided by the hotel):
- The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more less
- Reservation Options:
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- Also Known As:
- Kool Hotel Siem Reap